20 beste Stellen als director of quality in münchen, by – aktuell auf Personalsuche

Customer Quality Director
onsemi —München
Assistant Director of Housekeeping (m/f/d)
Rosewood Hotel Group —München
4 Tage
Chief of Staff -ALM -Senior Director
PTC Inc. —München
Delivery Director
Valiantys —München
Direkt bewerben
23 Std.
Associate Director Country Operations Management
AstraZeneca —München
Senior Director Global Quality Excellence and Oversight
BioNTech AG —München
Executive Director, Operational Procurement
Harman International —Garching bei München
Managing Director
サイネオス・ヘルス —München
21 Std.
Director Customer Leadership / Professional Services
Adobe —München
Associate Director Country Operations Management
Alexion Pharmaceuticals,Inc. —München
Industry Practices Management Senior Director
Boston Consulting Group —München
Sr Director, Patient Safety - Deputy EU-QPPV
Gilead Sciences —München
Principal Strategy CEO Senior Project Manager (f/m/x)
Webasto —München
Talent Manager - The Talent Group Condé Nast Germany (all genders welcome!)
Conde Nast —München
VP Monitoring and Site Engagement
Alira Health —München
10 Tage
Director of AI & Biometrics
Tools for Humanity —München
Director (all genders), Consumer Products
Alvarez & Marsal —München
Director Commercial Excellence Germany & Austria
Alfasigma Group —München
Director of Human Resources (m/w/d)
Rocco Forte Hotels - Germany —München
Head of HR Germany
AmRest —München

Ich möchte aktuelle Job-E-Mails für Stellen als director of quality in münchen, by erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

director of quality jobs near münchen, by

Customer Quality Director

onsemi -
München

Jetzt bewerben

Details zur Stelle

Vollständige Stellenbeschreibung

The Customer Quality Director is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for semiconductor quality customer requirements and developing customer relationships & partnership alliances.

Reporting to the Global Customer Quality Senior Director in the Europe CQE organization, you will be the main focal point and the voice of the customer for semiconductor quality and reliability with Medical/Commercial/Industrial/Automotive customers. You will be the key customer-facing contact to manage customers' quality requirements and develop customer relationships. You will act as the customer quality champion and voice of the customer within onsemi, ensuring customer requirements are understood and met.

The position will require a strong semiconductor and automotive quality background, as it requires daily collaboration with Sales, Product and test Engineering, Product Quality, central engineering, Manufacturing, and BU Operations.

Responsibilities

Be the key customer interface to manage customers' quality requirements and develop customer relationships.
Lead customer quality improvement programs for customer KPI improvement (customer KPIs, customer quality card, Customer scorecards via QBRs).
Lead cross-functional problem-solving activities and 8D and improve 5D cycle time by driving cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure.
Improve Customer trust by listening to and reviewing customer concerns, reconciling customer Issues and hot items, and setting up clear strategies to improve customer satisfaction.
Solid Medical Device Quality/Semiconductor Quality/Engineering background.
Review of Customer Medical Quality Management and improving overall CQE KPIs.
Be an SME and drive closure of all quality-related issues, RMAs, and customer requests, ensuring key stakeholders are informed on major customer quality topics.
Handle Medical/semiconductor/automotive Customer field returns/8D/FA cases, and audit support.
Establish and maintain a healthy customer relationship to increase customer satisfaction and conduct periodic feedback from customers.
Ability to describe faults, manage analysis processes, and set up corrective actions with cross-functional teams.
Provide timely containment of customer escalations based on risk assessment and preliminary FA analysis.
Follow up and collaborate with customers to resolve issues, and timely report issues and handle emergency cases independently.
Summarize customer quality issues and take ownership of resolution in the assigned areas by promoting customer dashboard, customer pulse and customer score card techniques.
Act as a host for customer quality audits and conduct/support successful audits and closure of post audit improvement/action items.
Able to handle customer PCN (Product Change Notices) on time without impacting on customer quality, form fit, and functioning of the device.
Willing to travel both domestically and internationally.

Qualifications

Bachelor’s/Master's/PHD in Engineering, Semiconductor/Quality, Electrical, Electronics, Mechanical Engineering, or relevant field with customer-facing skills and experiences.
10+ years in a comparable role for medical quality, semiconductor quality, Customer quality, automotive quality, product quality, quality management systems, PCN management, reliability engineering, failure analysis, product & test engineering, or production quality control in the semiconductor industry. semiconductor FAB/Pkg exp. is a plus.
Background in customer-facing roles, especially in the Automotive Industry, and strategic leadership.
Hands-on skills in Quality tools and methodologies, i.e., Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D, statistics, and structured problem-solving techniques.
Strong technical problem-solving and hands-on skills in quality tools and methodologies, especially semiconductor and/or automotive, e.g,. APQP, ZVEI, AEC, VDA, PPAP, etc.
In-depth knowledge of semiconductor device & package failure mechanisms/symptoms.
Excellent ability to manage both internal and external dynamic environments and circumstances through influence and negotiation skills to respond to challenging information and situations.
Excellent communication, technical writing, and presentation skills.
Knowledge of fluent English is a must; knowledge of German is an added plus.
The candidate should have a solid quality/engineering background and good teamwork and communication skills across global time zones.

About Us

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

About the Team

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

Jetzt bewerben

Erweiterte Suche

director of quality Jobs in münchen, by

Customer Quality Director

Assistant Director of Housekeeping (m/f/d)

Chief of Staff -ALM -Senior Director

Delivery Director

Associate Director Country Operations Management

Senior Director Global Quality Excellence and Oversight

Executive Director, Operational Procurement

Managing Director

Director Customer Leadership / Professional Services

Associate Director Country Operations Management

Industry Practices Management Senior Director

Sr Director, Patient Safety - Deputy EU-QPPV

Principal Strategy CEO Senior Project Manager (f/m/x)

Talent Manager - The Talent Group Condé Nast Germany (all genders welcome!)

VP Monitoring and Site Engagement

Director of AI & Biometrics

Director (all genders), Consumer Products

Director Commercial Excellence Germany & Austria

Director of Human Resources (m/w/d)

Head of HR Germany

Ich möchte aktuelle Job-E-Mails für Stellen als director of quality in münchen, by erhalten

Related Searches

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt