20 beste Stellen als information technology specialist in leverkusen, nw – aktuell auf Personalsuche

IT Team Coordinator - Service Desk
Tomra —Langenfeld
- Vollzeit
- Windows
- Microsoft Office
- Erfahrung mit Netzwerken
Direkt bewerben
3 Tage
Clinical Trial Materials Specialist I
LabConnect, LLC —Köln
- Hochschulreife
- Mathematikkenntnisse
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Cluster IT Specialist (m/w/d) mit Sitz in Frankfurt
Marriott International, Inc —Köln
- Vollzeit
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Legal Counsel (m/f/d)
GXO Logistics —Dormagen
- 49.729,16 € – 204.169,29 € pro Jahr
- Persönlich
- Forschungserfahrung
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Customer Success Specialist German Speaking
Align Technology —Köln
- Vollzeit
- Englisch
- Mitarbeiter-Rabatt
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Technical Specialist Anti Corrosion Coating
Elements Solutions Inc —Langenfeld
- Datenanalyse
- Microsoft Office
- Projektmanagement
HR Specialist - Fokus Staffing (all genders)
Boston Consulting Group —Köln
- Microsoft Powerpoint
- Microsoft Outlook
11 Tage
Technical Support Specialist (m/f/d) - DACH
Solplanet —Köln
- Vollzeit
- Hybrides Arbeiten
- Produktion
Direkt bewerben
Logistics Specialist II - Trade Compliance
LabConnect, LLC —Köln
- Microsoft Excel
- ERP-Systeme
- Microsoft Office
Direkt bewerben
10 Std.
Technical Helpdesk Agent
MSX International —Köln
- Vollzeit
- Hybrides Arbeiten
- Microsoft Excel
Direkt bewerben
Intern in Integrated Process & Mathematical Solutions (all Genders)
Bayer —Leverkusen
- 2.280 € pro Monat
- Vollzeit
Business Development Specialist
MSX International —Köln
- Vollzeit
- Vertrieb
- Unternehmensentwicklung
Direkt bewerben
Customer Service Engineer I - 533650-Field Service
Christie Digital Systems Inc. —Köln
- Vollzeit
- Kundenberatung
- Bachelor
- Mit Reiseanteil
- Lebensversicherung
Direkt bewerben
Customer Service Engineer I - 533650-Field Service
Christie Digital —Köln
- Kundenberatung
- Hochschulreife
- Bachelor
- Lebensversicherung
Accounting Specialist
LabConnect, LLC —Köln
- Microsoft Excel
- Microsoft Office
- Finanzwirtschaft
Direkt bewerben
Labormitarbeiter (m/w/d)
Antech Diagnostics —Leverkusen
- Vollzeit
- Laborerfahrung
- Englisch
- Bachelor
Manufacturing Expert Software (m|f|d)
Miltenyi Biotec —Bergisch Gladbach
- Vollzeit
- Hybrides Arbeiten
- Projektmanagement
- Produktion
Direkt bewerben
Marketing Specialist D-A-CH (Deutschland, Österreich, Schweiz)
Align Technology —Köln
- Vollzeit
- Englisch
- Künstliche Intelligenz
- Marketing
Direkt bewerben
8 Tage
Service technician / Servicetechniker
Oncotherm Kft. —Troisdorf
- Vollzeit
- Englisch
- Microsoft Office
- Mit Reiseanteil
- Flexible Arbeitszeiten
Direkt bewerben
Labormitarbeiter (m/w/d)-1
Antech Diagnostics —Leverkusen
- Vollzeit
- Laborerfahrung
- Englisch
- Bachelor

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IT Team Coordinator - Service Desk

Tomra -
Langenfeld

Direkt bewerben

Details zur Stelle

Vollzeit
vor 3 Tagen

Leistungen

Firmenfahrrad-Leasing
Firmenevents

Qualifikationen

Windows
Microsoft Office
Erfahrung mit Netzwerken
Führungserfahrung

Vollständige Stellenbeschreibung

Company Description

TOMRA was founded in 1972, based on the development, manufacturing and sale of reverse vending machines (RVMs) for the automated collection of used beverage containers. Today, TOMRA provides solutions for the circular economy through advanced collection and sorting systems, as well as for food processing through sensor-based sorting and grading technology.

At TOMRA, we encourage innovation, passion and accountability. We foster the freedom to innovate and take risks that lead to breakthroughs and challenge the status quo. We value focused passion and commitment to success, alongside a responsible and safety-oriented mindset that supports our customers, products, and colleagues.

TOMRA Group employs approximately 5,300 people worldwide and is publicly listed on the Oslo Stock Exchange (OSE: TOM). In 2023, TOMRA was named Norway’s most innovative company, ranking first among the country’s top 25 companies.

Job Description

As an IT Team Coordinator – Service Desk, you will be part of our Global IT Support team and play a key role in ensuring incidents and service requests are handled in a structured and reliable manner. You will join a truly international organisation with a clear mission and strong growth ambitions, where dependable IT support is essential for daily operations.

Your primary focus will be to lead and support the team, ensure smooth day-to-day operations, and step in on more complex cases when required.

Key Responsibilities

Team Management

Lead and develop a regional team of Service Desk Specialists.
Establish clear ways of working, provide constructive feedback, and support team performance.
Drive continuous improvement of daily operations and team routines.
Collaborate closely with IT management on priorities and service development.

IT Service Management

Prioritise incidents and service requests, ensuring timely and reliable resolution.
Handle global tickets and contribute to the global IT support organisation.
Escalate suspected security incidents to Group Security.
Identify recurring issues and initiate improvements together with Service Owners.
Ensure tickets are properly tracked in the ITSM system and users receive regular updates.

User Support

Coordinate onboarding and offboarding processes.
Support users in complex cases with clear, friendly communication.
Explain policies and handle requests beyond the standard scope of the team.

Asset Management

Ensure laptops, phones, and other equipment are prepared and delivered on time.
Maintain and update asset data in the system.
Manage local IT equipment and inventory in your region.

Qualifications

Completed vocational training or a degree in IT (e.g. Computer Science, Business Informatics) or a comparable qualification.
ADA certification or willingness to obtain it with TOMRA’s support.
Strong practical experience in IT, including leading and coordinating IT teams.
Solid IT Service Management knowledge; ITIL or similar certification is an advantage.
Very good knowledge of Windows client operating systems, Office 365 and collaboration tools (Exchange, Teams, O365).
Experience in L2/L3 support; knowledge of servers, storage and networking is a plus.
German at native or fluent level, with very good English skills.
Excellent communication, leadership and interpersonal skills, with a strong team-oriented mindset.
High level of customer orientation, empathy, and a solution-focused approach.

Additional Information

What We Offer

12 monthly salaries and a performance-based bonus scheme.
Accident insurance and company pension plan funded by the employer.
Relocation support for candidates moving to the region.
Job security through a permanent contract in a sustainable company.
Regular feedback, team events, and strong team spirit.
Additional benefits such as bike leasing and discounts via Corporate Benefits platform.
Employee Assistance Programme and discounted leisure activities for you and your family.

Interested?

Please submit your CV in English.

Instead of a detailed cover letter, please answer the following question in the “Message to Hiring Manager” field:

Tell us about your experience in leading and coordinating IT teams.

You are also welcome to include any additional information relevant to your application.

TOMRA does not discriminate based on gender, ethnicity, religion, colour, sexual orientation or identity, disability, age, or any other legally protected characteristics. We are committed to building a diverse and inclusive workplace and are proud to be an equal opportunity employer.

#LI-MH1

Direkt bewerben

Erweiterte Suche

information technology specialist Jobs in leverkusen, nw

IT Team Coordinator - Service Desk

Clinical Trial Materials Specialist I

Cluster IT Specialist (m/w/d) mit Sitz in Frankfurt

Legal Counsel (m/f/d)

Customer Success Specialist German Speaking

Technical Specialist Anti Corrosion Coating

HR Specialist - Fokus Staffing (all genders)

Technical Support Specialist (m/f/d) - DACH

Logistics Specialist II - Trade Compliance

Technical Helpdesk Agent

Intern in Integrated Process & Mathematical Solutions (all Genders)

Business Development Specialist

Customer Service Engineer I - 533650-Field Service

Customer Service Engineer I - 533650-Field Service

Accounting Specialist

Labormitarbeiter (m/w/d)

Manufacturing Expert Software (m|f|d)

Marketing Specialist D-A-CH (Deutschland, Österreich, Schweiz)

Service technician / Servicetechniker

Labormitarbeiter (m/w/d)-1

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