Eaton’s Mobility team is seeking a Commercial Excellence Director, as a key driver in supporting the enterprise’s growth ambitions.
Eaton announced, on June 11, 20206, the intent to combine its Mobility Group (including both the Vehicle and eMobility segments) with a new company. We expect to complete this process by the end of the first half of 2027. The compensation and benefits that will initially be offered for this position are based on Eaton's plans, programs and practices. If you are offered and accept this position and are actively employed by the Mobility Group when the transaction closes, the new company will provide further details to employees concerning compensation and benefits at that time.
Eaton’s Mobility team is seeking Commercial Excellence Director. This role is a key driver in supporting the enterprise’s growth ambitions. This role combines deep sales expertise with advanced process design and technology strategy. The individual will lead the implementation of Salesforce as our primary CRM platform, identify complementary tools or modules, and establish a clear roadmap for transformation. This role will design, optimize, and govern our ideal conversion process from lead generation to sale. A critical aspect of this role is bringing together senior regional sales leads and other key cross-functional stakeholders to ensure alignment and adoption across the organization.
- Lead Salesforce implementation and roadmap planning; evaluate and recommend add-on modules or integrations to address specialized needs
- Drive an the end-to-end lead-to-sale conversion process, establish governance and best practices, and facilitate cross-functional collaboration by engaging senior regional sales leaders, marketing, operations, and other stakeholders
- Establish a commercial functional roadmap outlining major milestones for process optimization, technology deployment, and adoption; ensure roadmap aligns with organizational growth objectives and resource planning. Drive change management and training initiatives for new workflows and tools
Define KPIs for conversion stages and monitor performance at an executive level; deliver insights and recommendations to senior leadership for ongoing optimization
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This is a globally operating role, with the preferred location at one of the Mobility Group Headquarter sites - Southfield (Detroit), Michigan in the US, Valinhos in Brazil, or Turin in Italy.
For candidates in the US: Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Basic Qualifications:
- Bachelor’s degree in Business, Finance, Engineering, or related fields
Minimum of 10 years of experience in Sales, Commercial Excellence, or Business Strategy roles
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Preferred Qualifications:
- MBA or equivalent Executive business education preferred, from an accredited institution
- Proven leadership in Sales Operations, Process Design, or CRM Strategy
- Direct people management experience preferred, but not required
Experienced in enterprise-level CRM transformation projects
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- Deep understanding of sales methodologies and customer lifecycle management
- Strong analytical skills with experience in forecasting and funnel management
- Familiarity with CRM systems (Salesforce), sales analytics tools, and business intelligence platforms. Strong ability to identify and integrate add-on modules or third-party solutions
- Background in business process reengineering or operational excellence
- Familiarity with marketing automation and lead scoring strategies
- Exceptional communication and stakeholder management skills, with experience leading cross-functional teams
- Exceptional influencing and collaboration skills; ability to lead through others without direct authority
Experience leading in a global, matrix organization
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Eaton provides a competitive total rewards package based on applicable skills, knowledge and experience, and aligned with internal and external market practices. Italy: Gross annual salary range EUR 110,000 – EUR 161,370.
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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