20 beste Stellen als support engineer in köln, nw – aktuell auf Personalsuche

Desk Side Support Engineer
NSC Global —Köln
- Informatik
- Kundenberatung
- Windows
Energy Analytics Engineer (all genders) - BCG Platinion
Boston Consulting Group —Köln
- Vollzeit
- Hybrides Arbeiten
- Informatik
- DevOps
- Künstliche Intelligenz
- Reisekostenerstattung
- Kostenloser Parkplatz
Working Student Reinsurance
SCOR —Köln
- Teilzeit
- Microsoft Excel
- Bachelor
1 Tag
IT-Support Engineer (m/w/d)
Emons —Köln
- Online-Bewerbung
- Englisch
- Erfahrung in der IT
- Flexible Arbeitszeiten
Direkt bewerben
Field Service Engineer
STEMCELL Technologies Inc —Köln
- 53.500 € – 72.300 € pro Jahr
- Bestandsmanagement
- Bachelor
- Budgetierung
1 Tag
Customer Support Engineer (m/f/d) GT3
TOYOTA GAZOO Racing Europe GmbH —Köln
- Datenanalyse
- Master
- Bachelor
Customer Support Engineer (m/f/d) GT4
TOYOTA GAZOO Racing Europe GmbH —Köln
- Datenanalyse
- Master
- Bachelor
Service Manager
Ralliant —Köln
- Bachelor
- Elektrotechnik
- Führungserfahrung
Service Engineer
Videndum —Köln
- Kundenberatung
- ERP-Systeme
- SharePoint
- Flexible Arbeitszeiten
Direkt bewerben
Production Engineer Composite (m/f/d)
TOYOTA GAZOO Racing Europe GmbH —Köln
- CAD
- Produktion
Packaging Technology Engineer (all genders)
Bayer —Leverkusen
- 77.300 € – 93.800 € pro Jahr
- Teilzeit
- Microsoft Office
- Mit Reiseanteil
1 Tag
Customer Service Engineer I - 533650-Field Service
Christie Digital —Köln
- Kundenberatung
- Hochschulreife
- Bachelor
- Lebensversicherung
Senior Experienced Hire, Rapid Value & Cash
Boston Consulting Group —Köln
- Vollzeit
- Führungserfahrung
Global Supply Chain Value Engineer
Deutsche Post & DHL —Bonn
- Master
- Bachelor
- Wirtschaft
Sales Engineer
Mavenir —Bonn
- Vollzeit
- Vertrieb
- Wartung
- Präsentationserfahrung
13 Tage
Licensed Aircraft Engineer
Maersk —Köln
- Vollzeit
7 Tage
Energy Utilities Engineer (all genders) - BCG Platinion
Boston Consulting Group —Köln
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- DevOps
- Wirtschaft
- Reisekostenerstattung
- Kostenloser Parkplatz
Technical Procurement Engineer (EN) (m/f/x)
CeiliX —Köln
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
Performance Engineer (m/f/d) GT3
TOYOTA GAZOO Racing Europe GmbH —Köln
- Datenanalyse
- Master
- Bachelor
(Senior) Product Design Engineer – Autonomous Greenhouse Robotics
eternal.ag —Köln
- Vollzeit
- CAD
Direkt bewerben

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Desk Side Support Engineer

NSC Global -
Köln

Jetzt bewerben

Details zur Stelle

Qualifikationen

Informatik
Kundenberatung
Windows
Technischer Support
Hardware
Active Directory

Vollständige Stellenbeschreibung

Overview:

Maintain, analyse, troubleshoot, and repair computer systems, hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Support and maintain user account information including rights, security and systems groups.

Responsibilities:

Field incoming help requests from end users via both telephone and work orders in a courteous manner

Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
Build rapport and elicit problem details from help desk customers
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician

Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution

Qualifications:

Professional knowledge and qualifications required:

A 4-year degree in Computer Science, Engineering, or related discipline; (MBO ICT 4 level)

3+ years technical support experience in a computer-related area
Ticket handling tools/cross team troubleshooting
Strong verbal communication skills, including the ability to document operations procedures
Strong customer service skills and the ability to deal all types of customer service requests
Good analytical, communication, problem solving, and organizational skills

Ability to effectively interact with a diverse user base
Highly organized, result oriented, self-motivated and proactive
Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft
Good understanding of the organization's goals and objectives.

Exceptional interpersonal skills, listening, and questioning skills.
Strong documentation skills.
MCSA Windows 10 / 11
Knowledge of InTunes
Active directory

Network essentials
Driver's license and own car to visit off-site locations (Leverkusen, Düren)
German / English speaking writing

Preferred Certifications

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Erweiterte Suche

support engineer Jobs in köln, nw

Desk Side Support Engineer

Energy Analytics Engineer (all genders) - BCG Platinion

Working Student Reinsurance

IT-Support Engineer (m/w/d)

Field Service Engineer

Customer Support Engineer (m/f/d) GT3

Customer Support Engineer (m/f/d) GT4

Service Manager

Service Engineer

Production Engineer Composite (m/f/d)

Packaging Technology Engineer (all genders)

Customer Service Engineer I - 533650-Field Service

Senior Experienced Hire, Rapid Value & Cash

Global Supply Chain Value Engineer

Sales Engineer

Licensed Aircraft Engineer

Energy Utilities Engineer (all genders) - BCG Platinion

Technical Procurement Engineer (EN) (m/f/x)

Performance Engineer (m/f/d) GT3

(Senior) Product Design Engineer – Autonomous Greenhouse Robotics

Ich möchte aktuelle Job-E-Mails für Stellen als support engineer in köln, nw erhalten

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