20 beste Stellen als technical support in hamburg – aktuell auf Personalsuche

IT Support Engineer
Impossible Cloud GmbH —Hamburg
- Vollzeit
- Azure
- DevOps
- AWS
- Mitgliedschaft im Fitnessstudio
- Kostenlose Verpflegung
ME Technical Shopfloor Support (m/w/d)
INTEC Industrie-Technik GmbH —Hamburg
- 75.000 € – 80.000 € pro Jahr
- Vollzeit
- Englisch
- Flexible Arbeitszeiten
Direkt bewerben
Manufacturing Engineering-Technical Support (all genders)
DERICHEBOURG Aeronautics —Hamburg
- Vollzeit
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Mitgliedschaft im Fitnessstudio
Direkt bewerben
Working Student - Technical Support (m/f/d)
voize —Hamburg
- Wochenendarbeit möglich
- Homeoffice
- Informatik
- Flexible Arbeitszeiten
1 Tag
RF Technical Support Engineer (m/f/d)
tesa —Hamburg
- Vollzeit
- Doktorat
- Englisch
- Master
Research Associate for the Project “Climate, Climatic Change, and Society” (CLICCS)” N4 – Scale interactions in a warming Arctic
Universität Hamburg —Hamburg
- Doktorat
- Forschungserfahrung
- Python
- Flexible Arbeitszeiten
12 Tage
IT Support Specialist
Stillfront —Hamburg
- Windows
- Erfahrung mit Netzwerken
13 Tage
Technical Coordinator (all genders)
Daher —Hamburg
- Überstunden
- Microsoft Office
- Empfehlungsprogramm
Working Student (m/f/d) Blade Engineering Support
Nordex SE —Hamburg
- Teilzeit
- Microsoft Powerpoint
- Microsoft Excel
- Datenanalyse
- Flexible Arbeitszeiten
4 Tage
IT-Support Specialist (m/w/d)
John T. Essberger GmbH & Co. KG —Hamburg
- Vollzeit
- Azure
- Informatik
- Reisekostenerstattung
- Flexible Arbeitszeiten
Technical Support Engineer (all genders) Wind
GE Vernova —Hamburg
- Vollzeit
- Wartung
- Elektrotechnik
Working Student (d/f/m) - Support in Customer Service AOS & Continuous Improvement
Airbus Operations GmbH —Hamburg
- Ab 18,53 € pro Stunde
- Teilzeit
- Organisationstalent
- Agile
- Python
12 Tage
Technical Coordinator (all genders)
DERICHEBOURG Aeronautics —Hamburg
- Vollzeit
- Microsoft Office
- Bachelor
- Ohne Hochschulabschluss
- Mitgliedschaft im Fitnessstudio
Direkt bewerben
5 Tage
Junior Data Center Technician
Verda —Hamburg
- Vollzeit
- Windows
- Montage
- Linux
Working Student (d/f/m) Operational Quality Management & Business Improvement Support
Airbus Operations GmbH —Hamburg
- Ab 18,53 € pro Stunde
- Teilzeit
- Hybrides Arbeiten
- Datenanalyse
- Microsoft Office
- Kommunikationsfähigkeit
- Flexible Arbeitszeiten
Technical Trainer (all genders)
Daher —Hamburg
- Überstunden
- Unterrichten
- Empfehlungsprogramm
Technical Superintendent (m/f/d) Fleet Management - Limited to 2 years
Hapag-Lloyd AG —Hamburg
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Kundenbetreuer (m/w/d) im technical Support
webgo GmbH —Hamburg
- Vollzeit
- Englisch
- Linux
- Weiterbildungsprogramme
Kundenbetreuer (m/w/d) im technical Support – Webhosting / Plesk & cPanel
webgo GmbH —Hamburg
- Vollzeit
- Englisch
- Linux
- Weiterbildungsprogramme
Working Student (f/m/d) Python & AI Automation Engineer (Quality Engineering)
NXP Semiconductors —Hamburg
- 18,90 € pro Stunde
- Teilzeit
- Informatik
- Master
- Softwareentwicklung
- Flexible Arbeitszeiten

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technical support jobs near hamburg

IT Support Engineer

Impossible Cloud GmbH
Hamburg

Jetzt bewerben

Details zur Stelle

Vollzeit

Leistungen

Mitgliedschaft im Fitnessstudio
Kostenlose Verpflegung

Qualifikationen

Systemadministration
Azure
DevOps
Google Cloud Platform
Bash
AWS
REST
S3
Linux
TCP/IP
HTTPS
Künstliche Intelligenz
Python
Debugging

Vollständige Stellenbeschreibung

Hamburg

Engineering /

Full-time /

On-site

ABOUT US:

Impossible Cloud is a fast-growing B2B cloud company headquartered in Hamburg, Germany. We have built a cloud object storage solution comparable to AWS S3, purpose-built and optimised for AI and compute workloads. Our commercial hyper-growth speaks for itself, powered by our channel-first go-to-market strategy.

We are now expanding beyond storage: we are building a high-performance compute platform, offering an end-to-end solution from GPU infrastructure to full GPU platform software stack. In doing so, we are redefining the cloud ecosystem by bridging the gap between decentralised infrastructure (DePIN), mainstream B2B cloud use cases, and AI applications.

Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU.

Impossible Cloud is at a stage where both our customer base and our internal team are growing fast enough to demand rigorous, professional IT and technical support operations. This role owns two equally important things: hands-on Tier 2 troubleshooting for customers using our S3-compatible object storage platform, and the internal IT infrastructure that keeps the company secure and running.

WHAT YOU WILL DO:

Investigate and resolve Tier 2 customer support cases covering S3 API errors, access issues, performance and latency, SDK and client behaviour, and network problems, with clean escalation packages when Engineering involvement is required.
Own endpoint security operations in SentinelOne: track and remediate critical vulnerabilities, triage alerts to whitelist or escalate, and develop USB policies aligned with ISO procedures.
Run the full vendor selection, implementation planning, and day-to-day operation of a Remote Monitoring and Management tool for all company endpoints.
Handle internal IT helpdesk requests end-to-end, covering device provisioning for new joiners, secure device wipes for leavers, email and connectivity issues, and tool access, following defined ISO-compliant procedures throughout.
Build and maintain the internal knowledge base: runbooks for recurring issues, documentation of S3 platform behaviours, and process improvements that reduce repeat escalations.
Participate in on-call rotations for critical incidents (~once/month, may include US time zones), with structured response times and clear ownership of resolution.

WHAT YOU BRING:

3+ years in technical support, sysadmin, or DevOps roles, with hands-on experience across at least one major cloud platform (AWS, GCP, or Azure) and a track record of resolving complex issues independently.
Solid grounding in networking fundamentals (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and practical debugging skills using tools like curl and CLI; comfortable working in Linux environments.
Direct experience with endpoint security tooling, ideally SentinelOne or a comparable EDR platform, including alert triage, policy configuration, and vulnerability tracking.
Proficiency in log and metric analysis (Grafana, Loki, or equivalent) and scripting ability in Python or Bash for troubleshooting and log parsing.
Structured, precise written English communication: your escalation summaries, KB articles, and customer-facing responses are clear on the first read.
AI-native working style: you use AI tools to move faster and work smarter. This is a baseline expectation at Impossible Cloud, not a differentiator.

WHAT WE OFFER:

Competitive salary coupled with direct engagement in your success through an enticing ESOP.
Clear and transparent career progression scheme inspired by the best performing organisations incl. fast track promotion opportunity for exceptional performance to support your growth ambitions.
Prime growth-stage company with proven revenue and a sharp edge in cloud — founded by serial entrepreneurs with multiple successful exits.
Experienced, passionate team working with cutting-edge cloud technology.
A vibrant office in a trendy location with free brain food and a canteen — plus a subsidized premium gym membership and monthly team meet-ups that bring the whole crew together!

OUR CULTURE:

We are committed to success. We embrace individuals from all backgrounds who share the goal of building a future European cloud champion, celebrated through a richly diverse team of 15+ nationalities and 10+ languages spoken.

OUR HIRING PROCESS:

Apply: Submit your CV or LinkedIn profile via the application form.

First response: We review every application carefully and get back to you within a few days. If your profile is a strong match, we'll invite you to an intro call via Google Meet.

Get to know us: We move quickly through two to four interview steps, including a meeting with our founders.

Offer: If it's a mutual fit, you'll receive a personal offer and feedback call, followed by a written offer document.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Jetzt bewerben

Erweiterte Suche

technical support Jobs in hamburg

IT Support Engineer

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Manufacturing Engineering-Technical Support (all genders)

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Research Associate for the Project “Climate, Climatic Change, and Society” (CLICCS)” N4 – Scale interactions in a warming Arctic

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Technical Coordinator (all genders)

Working Student (m/f/d) Blade Engineering Support

IT-Support Specialist (m/w/d)

Technical Support Engineer (all genders) Wind

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Junior Data Center Technician

Working Student (d/f/m) Operational Quality Management & Business Improvement Support

Technical Trainer (all genders)

Technical Superintendent (m/f/d) Fleet Management - Limited to 2 years

Kundenbetreuer (m/w/d) im technical Support

Kundenbetreuer (m/w/d) im technical Support – Webhosting / Plesk & cPanel

Working Student (f/m/d) Python & AI Automation Engineer (Quality Engineering)

Ich möchte aktuelle Job-E-Mails für Stellen als technical support in hamburg erhalten

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