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SAINT LAURENT Store Director Hamburg W/M/D

Saint Laurent -
Hamburg

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Unternehmensanalyse
High-End-Vertrieb

Vollständige Stellenbeschreibung

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

ROLE

As a Store Director, you will be responsible for promoting brand engagement and loyalty to customers, in particular by building strong relationships with top clients, in order to drive business and meet the store goals. You will represent the company in all you do and be a proactive sales professional. You will have oversight of all processes in store and guarantee compliance with all procedures set by the Headquarters to ensure the store runs effectively and efficiently.

MISSION

Attract, develop, retain, and engage both clients and team members to drive long-term business success and brand loyalty.
Lead by example on the sales floor through active client engagement, strong relationship building, and visible sales leadership.
Drive business performance by implementing strategic action plans to achieve sales targets, profitability objectives, and P&L goals.
Define and monitor qualitative and quantitative KPIs, ensuring consistent achievement of business objectives.
Provide insightful business analysis, market feedback, and operational recommendations to both Headquarters and store teams.
Maintain strong awareness of the luxury retail environment, including market trends, competitor activity, and client expectations.
Foster a positive and high-performing work environment through transparent communication, collaboration, and team engagement.
Ensure continuous coaching, training, and professional development of team members to strengthen performance and career growth.
Develop tailored development and succession plans for sales staff and management to support talent retention and organizational growth.
Build and maintain a strong local and international network to enhance brand visibility and strengthen loyalty among top clients.
Ensure the store environment, team presentation, and client experience consistently reflect Saint Laurent’s image, service standards, and values.
Manage delicate client situations and customer complaints with professionalism, discretion, and a solution-oriented mindset.
Ensure full compliance with legal, safety, operational, and internal company procedures and policies.
Continuously review and challenge existing processes to improve operational efficiency and business effectiveness.
Partner closely with Merchandising and Retail leadership to optimize stock levels in line with business potential and commercial priorities.
Oversee inventory management and stock operations in collaboration with Back Office teams to ensure accuracy, efficiency, and operational excellence.
Optimize stockroom organization and operational processes to support seamless business operations and elevate the client experience.

PROFILE

3 - 5 successful years of experience in a managerial role
Significant experience in the sale of luxury goods or retail
Adaptable, transparent, dynamic and curios in your approach
High sensitivity to customer experience, engagement and loyalty
Exceptional persuasiveness and interpersonal skills
Attention to detail and highly organised
Willingness to be involved in an innovative projects
Efficiency in Microsoft Works (Word, Excel, PowerPoint)

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2026-07-01

Schedule

Full time

Organization

YSL Germany GmbH

Jetzt bewerben

Erweiterte Suche

direction / Jobs in hamburg

SAINT LAURENT Store Director Hamburg W/M/D

Chief of Staff

Senior Trade Strategy Manager - Hybrid (m/f/d)

Creative Director (M/W/D) (Fulltime / Parttime 30hrs)

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Team Lead Design (Art Director) (f/m/d)

Sortation Associate (m/f/d) - Hamburg

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Manager (m/f/d) Global Accounting

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Ich möchte aktuelle Job-E-Mails für Stellen als direction / in hamburg erhalten

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