20 beste Stellen als technical support engineer in hamburg, hh – aktuell auf Personalsuche

Technical Support Engineer (all genders)
SCAYLE —Hamburg
- 58.000 € – 70.000 € pro Jahr
- Wochenendarbeit möglich
- Hybrides Arbeiten
- Englisch
- Windows
- Datenbanken
Direkt bewerben
Technical Support Engineer (all genders) Wind
GE Vernova —Hamburg
- Vollzeit
- Wartung
- Elektrotechnik
Technical Support Engineer (m/w/d)
Intuitive Surgical —Hamburg
- Bereitschaftsdienst
- CRM-Software
- Kundenberatung
- Salesforce
ME Technical Shopfloor Support (m/w/d)
INTEC Industrie-Technik GmbH —Hamburg
- 75.000 € – 80.000 € pro Jahr
- Vollzeit
- Englisch
- Flexible Arbeitszeiten
Direkt bewerben
IT Support Engineer
Impossible Cloud GmbH —Hamburg
- Vollzeit
- Azure
- DevOps
- AWS
- Mitgliedschaft im Fitnessstudio
- Kostenlose Verpflegung
Junior IT Support Engineer - Production System (m/w/d)
WPP Production —Hamburg
- Hybrides Arbeiten
- Scripting
- Flexible Arbeitszeiten
Direkt bewerben
Junior Technical Product Owner (w/m/d) - Data
smartclip Europe GmbH —Hamburg
- Wirtschaft
CAD Operator (m/f/d)
Northrop Grumman Sperry Marine —Hamburg
- Hybrides Arbeiten
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Flexible Arbeitszeiten
11 Tage
PLC Development and Support Engineer (f/m/d)
European X-Ray Free-Electron Laser Facility GmbH —Schenefeld
- Vollzeit
- Englisch
- Elektrotechnik
- Kommunikationsfähigkeit
- Homeoffice-Möglichkeit
TECHNICAL DATA ENGINEER (D/F/M)
Airbus Protect GmbH —Hamburg
- Vollzeit
- Englisch
- Mit Reiseanteil
- Flexible Arbeitszeiten
7 Std.
Technical Coordinator - Field Service
Wärtsilä —Hamburg
- Mit Reiseanteil
11 Tage
Fire Safety and Risk Assessment Engineer - Maritime Advisory (m/f/d)
DNV —Hamburg
- Employee Assistance Program
Airframer Support Engineer (m-f-d)
Safran —Hamburg
- Wochenendarbeit möglich
- Montage
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Project Engineer (m/f/d)
Northrop Grumman Sperry Marine —Hamburg
- Hybrides Arbeiten
- Schreibfähigkeiten
- Mit Reiseanteil
- Elektrotechnik
- Flexible Arbeitszeiten
11 Tage
Technical Product Manager (m/f/d) with a Focus on Platforms
ARISE GmbH —Hamburg
- 85.000 € – 95.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Homeoffice-Möglichkeit
Direkt bewerben
Working Student Electrochemicals & Material Technology (f/m/d)
Quest One —Hamburg
- Teilzeit
- Hybrides Arbeiten
Direkt bewerben
Backend Engineer - Supply Tech (all genders)
ABOUT YOU SE & Co. KG —Hamburg
- 60 € – 70 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- AWS
- APIs
Direkt bewerben
4 Tage
Grid Simulations & Models Engineer (m/f/d)
Nordex SE —Hamburg
- Teilzeit
- Master
- C++
- Python
- Flexible Arbeitszeiten
Data Analyst (all genders) - Supply Data Solutions
ABOUT YOU SE & Co. KG —Hamburg
- 60.000 € – 70.000 € pro Jahr
- Vollzeit
- Homeoffice
- Datenanalyse
- Python
Direkt bewerben
Professional Software Engineer (gn) – PHP
The Quality Group —Hamburg
- Vollzeit
- Homeoffice
- AWS
- APIs
- Mitgliedschaft im Fitnessstudio
- Flexible Arbeitszeiten

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technical support engineer jobs near hamburg, hh

Technical Support Engineer (all genders)

SCAYLE
Hamburg

Direkt bewerben

Details zur Stelle

Vollzeit
58.000 € – 70.000 € pro Jahr

Qualifikationen

Elasticsearch
Relationale Datenbanken
Englisch
Windows
Datenbanken
SQL
PHP
Verteilte Systeme
REST
SaaS

Vollständige Stellenbeschreibung

Company Description

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world, enabling brands and retailers to realize their D2C ambitions. SCAYLE stands for innovation, international collaboration, and a strong focus on data. We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally. Instead of seeing problems as obstacles, we approach them as opportunities to find better solutions. We work in an environment that encourages flexibility, creativity, and continuous development. What drives us is the shared motivation to make an impact and actively shape the future of eCommerce.

Job Description

Investigate technical issues reported by enterprise customers. You'll analyse symptoms form hypotheses, follow the evidence to root cause
Use observability tooling (Datadog logs, traces, metrics, dashboards) to diagnose issues across distributed services
Read code across multiple repositories to verify hypotheses and trace request flows
Query databases when needed to confirm system state and reproduce issues
Engineering escalation chain: You'll manage tickets through their full lifecycle, from intake to resolution, across the support
Communicate proactively and professionally with enterprise customers: structured updates, clear next steps, calibrated expectation management
Partner with engineering teams when escalation is needed. You'll frame issues clearly, provide reproducible evidence, advocate for customer impact
Document findings, contribute to internal knowledge bases, and surface recurring patterns to drive systemic improvements
Participate in rotational on-call coverage for high-severity incidents (evenings, weekends), supporting our enterprise customers when issues cannot wait until business hours

Qualifications

You're comfortable reading PHP code (and ideally one other language) to trace logic and verify code paths
You have hands-on experience with observability and central logging tooling (Datadog preferred) and familiarity with central logging platforms (Kibana / OpenSearch / Elasticsearch or similar) is a strong plus
You're comfortable searching logs, reading distributed traces, querying metrics
You have solid SQL skills and are able to query relational databases to verify system state, reproduce issues, and understand data models
You have working knowledge of distributed systems concepts (async vs. synchronous)
You're comfortable with HTTP and API debugging to curl, response headers, status codes, basic DNS, REST and webhook flows
You have familiarity with cloud-based, multi-tenant SaaS architectures and understanding tenant isolation and configuration delivery is a strong advantage

Additional Information

Main Benefits

Flexible working times
40% discount on our ABOUT YOU online shop
Fresh fruits + drinks everywhere
Language courses (German & English)
Free sports courses & reduced price for Wellpass membership
Subsidized public transportation ticket
Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
Modern office in the city center of Hamburg
International working environment and English as company language
Agile work environment and cross-functional teams
Dog-friendly office
Professional training
Company pension plan
Help in relocation and VISA process

(Benefits may vary depending on location)

Simply apply online via our career page - we will get back to you as soon as possible!

A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.

Direkt bewerben

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Data Analyst (all genders) - Supply Data Solutions

Professional Software Engineer (gn) – PHP

Ich möchte aktuelle Job-E-Mails für Stellen als technical support engineer in hamburg, hh erhalten

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