OMAC GMBH (www.omacshop.de) Ennepetal Area
GERMANY BRANCH OPERATIONS MANAGER
Business information:
OMAC is a one of the leading global automotive products seller brand run by its managing partners, have a manufacturing background and a digital marketing services business in East Europe, international e-commerce and OEM supply distribution branch investments in Herne Germany (www.omacshop.de), Houston TEXAS USA (www.omacshop.com), Paris area France (www.omacshop.fr)
OMAC Gmbh is our Germany branch has been established in 2006. OMAC Gmbh is located in Herne (in Bochum area) in a modern e-commerce warehouse with over 7000 sq meter warehouse building with 2 floors (second floor is administration offices)
OMAC Gmbh is one of the fastest growing e-commerce and OEM supplier company (supplies for Hyundai, Kia, Honda and other brands for long years) in Europe as a well know German brand in sector.
Business operational information:
In OMAC warehouse the main duties are: picking, packing, shipping the daily orders, inspecting and re-packing the return items, unloading the containers and moving products to the shelve addresses according to warehouse software system processes (ORACLE NET SUITE software), cleaning and organizing the warehouse area, connection between the office and warehouse team, inspecting warehouse equipments, making sure all the warehouse supplies inventory is fine for the time period and other general warehouse duties.
In OMAC offices the main duties are: giving great customer service to e- commerce customers on our Ebay, Amazon, webshop and other platforms. The customer service team supervisor and her team is responsible to reply all the emails, phone calls, chats, visiting customers, handle and help with returns processes etc..
Other duties in the office is general duties like assisting company`s accounting partners monthly DATEV files and bank statements, assisting company` s customs broker for imports-exports, doing basic daily purchases for the company needs, assisting bank representatives etc general office duties.
What are the Operations Manager general responsibilities?
General Business Chart and brief responsibility:
This manager is in the top position in the OMAC branch management and only reports to business General Managers.
On the organizational chart this position is all over Warehouse Manager, customer Service Team Manager and Office Affairs Controller. All these departments and managers reports to him/her.
With Prokura responsibility, this manager follows all legal and financial processes for branch by informing general managers about their decision for each legal, financial process, help them with legal and financial research if needed to support them to get their decision about administrative business processes.
As Head of Operations, this manager is responsible for the performance of branch operations from start till the closing time everyday. He/She works with warehouse manager and office team supervisor directly and their team indirectly or directly if needed. (Head of Branch Operations)
Other main responsibilities with details:
- Representing the branch when the task received from General Managers for legal, financial or any other meetings from visiting suppliers, shipping partners, bank representatives, landlord, tax advisor partner to attorney etc in all meetings (with or when required and needed without general managers to take all necessary notes to share with them.)
- Responsible for all the operations of the branch like making sure about opening, closing, meetings to plan the work with managers, planning to schedules of employees with other managers, organizing training for new employees with their managers, making sure about operation` s efficiency, safety and success in every point.
- Analyzing the performance and success of managers and their team reports, reporting daily, weekly, monthly to general managers as their main contact and representative in branch.
- Hiring, terminating, promoting employees and managers with a great professionalism and by following all the legal processes correctly.
- Motivating, warning, encouraging the teams in operations when needed, making sure about the organized, coordinated team work and efficiency in every department. Also making sure there is no waste in Operations is an important key for success.
- Representing branch to cooperate with other OMAC international branch departments when training or education needed to be given, taken or any international coordination needed with other companies of us.
What would be key points required for this position:
-A Bachelor`s or Master`s Degree (administrative, management, finance or engineer topics would be plus)
- At least 3 years of administrative position experience.
- Experience and/or desire to manage an operational team of 2+ salaried managers and 30+ indirect employees
- Experience and/or desire to represent an international business branch by communicating with and reporting to general managers.
- Experienced or skilled to learn and use common business management SAP, ERP systems (like JTL Wawi or ORACLE Netsuite etc).
- Leadership and management, self discipline and motivation, quick problem solving, positive personality, self responsibility for increasing efficiency by reduce cost, improve productivity mind and skills is a key for this role.
- Positive personality, discipline, self responsibility and problem solving skills.
- Good communication, written and verbal skills in English is a must.
Regards,
OMAC TEAM
www.omacshop.de
www.omacshop.com
www.omacshop.fr
Art der Stelle: Vollzeit
Gehalt: ab 4.000,00€ pro Monat
Leistungen:
- Firmenhandy
- Kostenloser Parkplatz
Ausbildung:
Berufserfahrung:
- Business Processes: 1 Jahr (Wünschenswert)
- Operations Management: 1 Jahr (Wünschenswert)
Arbeitsort: Vor Ort
