20 beste Stellen als technical support in göttingen – aktuell auf Personalsuche

Technical Support Manager (L2) (m/f/d)
voize —Göttingen
- Vollzeit
- Homeoffice
- Flexible Arbeitszeiten
Geoscientist, Geotechnical Engineer, Civil Engineer or Building Materials Tester for our technical sales team (m/f/d)
APS Antriebs-, Prüf- und Steuertechnik GmbH —Rosdorf
- Dringend gesucht
- Tiefbau
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit
Applications Engineer (Building Materials Tester, Geotechnical Engineer, Civil Engineer or Geoscientist) (m/f/d)
APS Antriebs-, Prüf- und Steuertechnik GmbH —Rosdorf
- Dringend gesucht
- Tiefbau
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit
Working Student - Technical Support (m/f/d)
voize —Göttingen
- Wochenendarbeit möglich
- Homeoffice
- Informatik
- Flexible Arbeitszeiten
IT Solutions Lead (m/w/d)
Novelis —Göttingen
- Vollzeit
- Homeoffice
- Bachelor
- Wirtschaft
- Flexible Arbeitszeiten
Technical Support (x|w|m)
Sartorius —Göttingen
- Vollzeit
- SPS-Steuerung
- Kontinuierlicher Verbesserungsprozess
- Mechanikkenntnisse
- Gleitzeit
- Homeoffice-Möglichkeit
5 Tage
Senior Android Engineer - Kotlin (m/f/d) - French Market
voize —Göttingen
- Vollzeit
- Homeoffice
- Flexible Arbeitszeiten
Founding Technical Account Manager (French Speaking) m/f/d
voize —Göttingen
- Vollzeit
- Homeoffice
- Flexible Arbeitszeiten
Product Manager / Technical Project Manager (m/f/d)
Gotion, Inc. —Göttingen
- Homeoffice
- Mit Reiseanteil
- Elektrotechnik
Direkt bewerben
Working Student - Customer Support (m/f/d)
voize —Göttingen
- Wochenendarbeit möglich
- Homeoffice
- Flexible Arbeitszeiten
Product Manager PAT Advanced Process Control (x|f|m)
Sartorius —Göttingen
- Vollzeit
- Hybrides Arbeiten
- Marketing
- Master
- Mit Reiseanteil
Postdoc in controlled-environment experiments with fungal pathogens of wheat (all genders welcome)
Georg-August-Universität Göttingen —Göttingen
- Vollzeit
- Doktorat
- Master
HPC Systems & Scheduling Developer (m/f/d)
Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen —Göttingen
- Teilzeit
- Doktorat
- Informatik
- Master
- Flexible Arbeitszeiten
Direkt bewerben
10 Tage
Bilingual Business Analyst
TechBiz Global GmbH —Göttingen
- Vollzeit
- Homeoffice
- Bachelor
- Wirtschaft
- Zeitmanagement
Direkt bewerben
Senior Regional Sales Manager
TechBiz Global GmbH —Göttingen
- Vollzeit
- Homeoffice
- Präsentationserfahrung
- Bachelor
- Mit Reiseanteil
Direkt bewerben
Quantum Computing Expert (m/f/d)
Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen —Göttingen
- Vollzeit
- Doktorat
- Informatik
- Master
- Flexible Arbeitszeiten
10 Tage
Product Manager Service (x|f|m)
Sartorius —Göttingen
- Vollzeit
- Hybrides Arbeiten
- Produktmanagement
- Gleitzeit
Principal Scientist – Extractables & Leachables (E&L) (x|f|m)
Sartorius —Göttingen
- Vollzeit
- Master
- Führungserfahrung
- Kostenloser Parkplatz
- Gleitzeit
Battery System Design Engineer ESS / BESS (m/f/d)
Gotion, Inc. —Göttingen
- Homeoffice
- Master
- Produktmanagement
- Mit Reiseanteil
Direkt bewerben
Data Scientist (f/m/d)
Klinik für Allgemein-, Viszeral- und Kinderchirurgie —Göttingen
- Vollzeit
- Master
- Kommunikationsfähigkeit
Direkt bewerben
11 Tage

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Technical Support Manager (L2) (m/f/d)

voize
Göttingen

Jetzt bewerben

Details zur Stelle

Vollzeit

Leistungen

Firmenevents
Flexible Arbeitszeiten

Qualifikationen

NGINX

Vollständige Stellenbeschreibung

Why voize? Because we’re more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Your Mission: Keep 1,000+ care facilities running

When voize works, nurses get 39 minutes of their shift back. When something breaks, a firewall silently blocking sync, an interface mismatch with a facility's care software or a regression after a release; documentation stops and care teams feel it immediately. Your mission: make sure that never lasts long, and never happens twice.

As Level 2 Technical Support Manager, you own our technically hardest customer cases end-to-end. You work at the intersection of our AI product, real-world facility IT, and the German care software ecosystem — with a direct line to our Engineering team, not a ticket queue between you. And your work has leverage: one root cause you find and fix can resolve an issue for dozens or hundreds of facilities at once.

Your Daily Business — No two days are alike

Own escalated cases from 1st-level support end-to-end: reproduce, isolate the fault across app, backend, customer network, and third-party systems and keep the customer clearly informed until it's solved
Debug integrations with leading German care documentation systems: interface errors, data and schema mismatches, and on-prem configurations in customer environments (Windows/Linux)
Untangle customer-side IT — firewalls, proxies, certificates, MDM-managed shared devices — often in direct coordination with a facility's IT
Take the lead in critical incidents: assess which facilities are affected, drive resolution together with Engineering, and own clear, timely communication to customers and internal stakeholders
Turn recurring issues into permanent fixes: root-cause analyses with Product & Engineering, input into pre-release QA, runbooks and knowledge-base articles that make the whole team faster
Mentor 1st-level colleagues on technical topics and help shape our escalation playbooks as the team grows

Your Skillset — What you bring to the table

Hands-on experience with observability/monitoring tools (e.g., Grafana, Sentry) — you can use logs, metrics, and traces to quickly isolate issues
Solid Windows and/or Linux system administration in enterprise or customer environments — you're at home in logs, configs, and the command line
Strong networking fundamentals (firewalls, proxies, DNS, TLS/certificates, routing) — you can figure out why two systems can't talk to each other
Hands-on experience with APIs and system integrations — you can read a payload and trace where data breaks between systems
Experience owning 2nd/3rd-level escalations in complex environments — structured, calm, and thorough under pressure
Clear, empathetic communication with very different audiences: care home administrators, external IT providers, and our engineers
German at C2 / native level — our customers work with us in German, so this is a hard requirement (plus good English for internal collaboration)
Nice to have: MDM / device-fleet management, virtualization or Docker, web servers (IIS/Nginx), experience with healthcare or other regulated-industry software

Our Success Mindset — How we work at voize

You take ownership — when a case is yours, it's yours until it's solved, documented, and prevented
You're resilient — you see challenges as opportunities, not obstacles
You work iteratively — test, learn, and improve instead of aiming for perfection
You value open feedback and contribute to a positive, transparent team culture

Growing together – what you can expect at voize

We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care
We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany
Become a co-creator of our success with stock options
Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible
You decide when you work best, that means flexible working hours and a good hybrid set-up

Ready to talk? Apply now!

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!

Jetzt bewerben

Erweiterte Suche

technical support Jobs in göttingen

Technical Support Manager (L2) (m/f/d)

Geoscientist, Geotechnical Engineer, Civil Engineer or Building Materials Tester for our technical sales team (m/f/d)

Applications Engineer (Building Materials Tester, Geotechnical Engineer, Civil Engineer or Geoscientist) (m/f/d)

Working Student - Technical Support (m/f/d)

IT Solutions Lead (m/w/d)

Technical Support (x|w|m)

Senior Android Engineer - Kotlin (m/f/d) - French Market

Founding Technical Account Manager (French Speaking) m/f/d

Product Manager / Technical Project Manager (m/f/d)

Working Student - Customer Support (m/f/d)

Product Manager PAT Advanced Process Control (x|f|m)

Postdoc in controlled-environment experiments with fungal pathogens of wheat (all genders welcome)

HPC Systems & Scheduling Developer (m/f/d)

Bilingual Business Analyst

Senior Regional Sales Manager

Quantum Computing Expert (m/f/d)

Product Manager Service (x|f|m)

Principal Scientist – Extractables & Leachables (E&L) (x|f|m)

Battery System Design Engineer ESS / BESS (m/f/d)

Data Scientist (f/m/d)

Ich möchte aktuelle Job-E-Mails für Stellen als technical support in göttingen erhalten

Weitere Job-Standorte erkunden

Why voize? Because we’re more than just a job!

Your Mission: Keep 1,000+ care facilities running

Your Daily Business — No two days are alike

Your Skillset — What you bring to the table

Our Success Mindset — How we work at voize

Growing together – what you can expect at voize

Ready to talk? Apply now!

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