20 beste Stellen als travel agent in frankfurt am main, he – aktuell auf Personalsuche

Part Time Airport Agent, Frankfurt FRA
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MRH Trowe Group —Frankfurt am Main
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Siemens —Frankfurt am Main
- 135.000 € – 180.000 € pro Jahr
- Vollzeit
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Kryptos Technologies limited —Eschborn
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Consultant SAP BTP & Agentic AI (all genders) – BCG Platinion
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Cognite - AI for Industry —Frankfurt am Main
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BRYTER —Frankfurt am Main
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Principal – SAP BTP & Agentic AI (all genders) - BCG Platinion
Boston Consulting Group —Frankfurt am Main
- Informatik
- Mit Reiseanteil
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Senior Consultant SAP BTP & Agentic AI (all genders) - BCG Platinion
Boston Consulting Group —Frankfurt am Main
- Azure
- Informatik
- Java

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Part Time Airport Agent, Frankfurt FRA

American Airlines -
Frankfurt am Main

Jetzt bewerben

Details zur Stelle

Teilzeit
vor 4 Tagen

Qualifikationen

Microsoft Word
Microsoft Excel
Kundenberatung

Vollständige Stellenbeschreibung

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is part of the Frankfurt Airport Customer Services Team. It supports a group of Lead Agents in delivering a safe and first class airport experience to our customers. You will be expected to have an understanding of all areas of customer service and security and to work flexibly across all functions in both areas. On a day to day basis, you report into and take instruction from the Lead Agents in customer service and security.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Provide a consistently high quality customer service and ensure a seamless experience at all contact points
Perform a range of airport related duties and be prepared to support the daily operation in any capacity required in the following areas: Check-in & Security, Gates, Transfer, Arrival (where applicable)
Perform all security functions where passenger contact is involved, i.e. check passengers’ documents and screen passengers at check-in and at the departure gate (where applicable)
Search and observation of all areas of the operation and passengers a well as escorting of passengers
Work closely with and take instructions from the Lead Agents responsible for the flight/work areas/shift
Conduct relevant administrative duties e.g. pre-flight and post flight departure
Represent American Airlines by adhering to the uniform standards and by adopting a customer focused approach at all times
Promote and sell American Airlines services and products to our customers
Attend and complete all compulsory training by given deadlines
Adhere to and promote safe working practices all times
Carry out any other reasonable duties consistent with the post

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Have excellent interpersonal skills
Have a solution orientated approach
Have the ability to resolve conflicts within time constraints and without losing control
Have the ability to handle stress effectively and work with minimum supervision
Have a strong customer focus and enjoy face to face contact with customers
Be a representative of the company at all times
Have a well-groomed appearance & adhere to the uniform standards at all times
Be willing and able to work in a shift environment (including weekends, bank and public holidays)
Be reliable and punctual
Comply with all American Airlines policies and procedures
Have the ability to communicate both written and verbally in English and German
Have excellent skills in identified areas of Customer Services
Be willing and able to attend training in the USA and Europe and successfully complete all relevant training

Preferred Qualifications- Education & Prior Job Experience

Computer knowledge including Microsoft Word, Excel and E-Mail
Sabre/Qik or other reservation system skills

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Jetzt bewerben

Erweiterte Suche

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Ich möchte aktuelle Job-E-Mails für Stellen als travel agent in frankfurt am main, he erhalten

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Intro

Why you'll love this job

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All you'll need for success

Feel free to be yourself at American

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