20 beste Stellen als it support in euskirchen – aktuell auf Personalsuche

First Line Support Technician IT
MM Flowers —Euskirchen
- Vollzeit
- Windows
- Erfahrung in der IT
Direkt bewerben
2 Tage
IT Support Specialist - Service Desk (m/w/d)
Xecuro GmbH —Bonn
- Vollzeit
- Erfahrung in der IT
MITARBEITER (M/W/D) IT SUPPORT
Buir-Bliesheimer Agrargenossenschaft eG —Nörvenich
- Teilzeit
- Microsoft Office
- Erfahrung in der IT
IT-Techniker für hochsichere Kommunikationssysteme (m/w/d)
Xecuro GmbH —Bonn
- Teilzeit
- Englisch
- Erfahrung mit Netzwerken
IT Servicetechniker Onsite Support (w/m/d)
Bechtle —Bonn
Softwareentwickler (m/w/d)
Crystal Solutions Data Services GmbH —Euskirchen
- Per E-Mail
- Oracle
- Informatik
- Java
- Weiterbildungsprogramme
IT-Support Spezialist Inhouse
Ardagh Group —Bonn
- Englisch
- Microsoft Office
- Erfahrung in der IT
Sachbearbeitung IT 1st-Level-Support (w/m/d)
Frugalis GmbH & Co. KG —Grafschaft
- Per E-Mail
- Windows
- Microsoft Office
- Kommunikationsfähigkeit
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
IT Support Specialist - Service Desk (m/w/d)
Bundesdruckerei GmbH —Bonn
- Erfahrung in der IT
- Weiterbildungsprogramme
13 Std.
IT-Techniker/in (m/w/d) First Level Support
H&G Hansen & Gieraths EDV Vertriebsgesellschaft mbH —Bonn
- Erfahrung in der IT
eine IT-Fachkraft
Maria im Walde gGmbH —Bonn
- Teilzeit
- Windows
- Microsoft Office
- Erfahrung in der IT
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Fachinformatiker / IT-Operator - Operations Center (m/w/d)
Xecuro GmbH —Bonn
- Vollzeit
- Erfahrung in der IT
Fachinformatiker für Systemintegration (m/w/d)
SCHOELLERSHAMMER GmbH & Co. KG —Düren
- Hochschulreife
1st Level IT-Support - Infrastructure & Security (w/m/d)
Bechtle —Bonn
- Englisch
IT Service Desk Specialist (m/w/d) – erfahrene Support-Rolle
GO! Express & Logistics Deutschland GmbH —Bonn
- Windows
- Erfahrung in der IT
- Kommunikationsfähigkeit
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
IT-Systemadministrator / IT-Systemingenieur im Missionsbetrieb (m/w/d)
OHB Digital Connect GmbH —Gelsdorf
- Informatik
- Englisch
- Datenbanken
- Flexible Arbeitszeiten
Technical Consultant Legal Tech
OpenText —Rheinbach
- Informatik
- Erfahrung in der IT
IT-Fachinformatiker*
hitschler International GmbH & Co. KG —Hürth
- Per E-Mail
- Informatik
- Erfahrung in der IT
- Weiterbildungsprogramme
Direkt bewerben
Fachinformatiker / IT-Operator - Operations Center (m/w/d)
Bundesdruckerei GmbH —Bonn
- Erfahrung in der IT
- Weiterbildungsprogramme
13 Std.
BI & Reporting Specialist (m/f/d)
Deutsche Post & DHL —Bonn
- Oracle
- SQL
- Machine Learning
6 Std.

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First Line Support Technician IT

MM Flowers -
Euskirchen

Direkt bewerben

Details zur Stelle

Vollzeit
vor 2 Tagen

Qualifikationen

iOS
Windows
Android
Hardware
Erfahrung in der IT
Active Directory
Helpdesk

Vollständige Stellenbeschreibung

Support Technician

Location: Kolumbusstr. 62 Euskirchen
Hours: Full-time, 40 hours per week (typically Monday-Friday)
Reporting to: IT Service Operations Manager

Join Our IT Team

We're looking for a passionate and customer-focused Support Technician to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people, and working with technology in a fast-paced business environment.

As the first point of contact for IT support across the organisation, you'll play a vital role in ensuring colleagues receive exceptional technical assistance and outstanding customer service. You'll be responsible for diagnosing and resolving IT issues, managing service requests, maintaining our knowledgebase, and supporting wider IT projects that enhance the user experience across the business.

If you're proactive, motivated, and thrive on delivering excellent customer support, we'd love to hear from you.

What You'll Be DoingIT Support & Service Desk

Act as the first point of contact for IT-related incidents and service requests.
Diagnose and resolve hardware, software, and application issues efficiently.
Log, manage, and update support tickets through the helpdesk system.
Monitor and prioritise tickets to ensure service levels are met.
Escalate more complex issues to senior IT team members when required.

Customer Service

Deliver a first-class support experience to colleagues across the business.
Communicate clearly and professionally, keeping users informed throughout the resolution process.
Manage expectations and ensure a positive customer experience.

Knowledge Sharing & Continuous Improvement

Create and maintain knowledgebase articles, guides, and solutions.
Identify recurring issues and recommend improvements to prevent future incidents.
Contribute ideas to improve support processes and overall service delivery.

Project Support

Assist with the planning, testing, and implementation of IT projects.
Support the rollout of new technologies and solutions across the business.
Help document processes and procedures for new systems and services.

Team Collaboration

Work closely with colleagues across the IT function.
Share knowledge and contribute to a collaborative team environment.
Support the ongoing success of the IT Service Desk.

What We're Looking ForEssential Skills & Experience

Previous experience in a customer-facing IT support role, ideally within a Service Desk environment.
Strong troubleshooting skills across hardware, software, and IT systems.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Experience using helpdesk or ticket management systems.
Strong organisational skills with the ability to prioritise workloads and meet deadlines.
Experience documenting solutions and maintaining support knowledgebases.

Desirable Skills & Experience

Experience working with escalation processes and second- or third-line support teams.
Knowledge of Active Directory, Microsoft Windows, and Microsoft 365 applications.
Understanding of ITIL principles or IT service management best practices.
Experience supporting mobile devices, including iOS and Android.
Basic understanding of networking and IT infrastructure.

What You'll Bring

We're looking for someone who embodies our values:

Trusted – Reliable, accountable, and committed to delivering high standards.
Passionate – Enthusiastic about technology and helping others.
Dynamic – Proactive, adaptable, and solutions-focused.
Collaborative – A strong team player who builds positive working relationships.

Why Join Us?

This is an excellent opportunity to develop your IT career within a supportive and forward-thinking team. You'll gain exposure to a wide range of technologies, contribute to exciting projects, and play a key role in delivering outstanding IT services across the business.

Ready to take the next step in your IT career? Apply today and become part of our team.

Job Type: Full-time

Work Location: In person

Direkt bewerben

Erweiterte Suche

it support Jobs in euskirchen

First Line Support Technician IT

IT Support Specialist - Service Desk (m/w/d)

MITARBEITER (M/W/D) IT SUPPORT

IT-Techniker für hochsichere Kommunikationssysteme (m/w/d)

IT Servicetechniker Onsite Support (w/m/d)

Softwareentwickler (m/w/d)

IT-Support Spezialist Inhouse

Sachbearbeitung IT 1st-Level-Support (w/m/d)

IT Support Specialist - Service Desk (m/w/d)

IT-Techniker/in (m/w/d) First Level Support

eine IT-Fachkraft

Fachinformatiker / IT-Operator - Operations Center (m/w/d)

Fachinformatiker für Systemintegration (m/w/d)

1st Level IT-Support - Infrastructure & Security (w/m/d)

IT Service Desk Specialist (m/w/d) – erfahrene Support-Rolle

IT-Systemadministrator / IT-Systemingenieur im Missionsbetrieb (m/w/d)

Technical Consultant Legal Tech

IT-Fachinformatiker*

Fachinformatiker / IT-Operator - Operations Center (m/w/d)

BI & Reporting Specialist (m/f/d)

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