11 beste Stellen als detective in deutschland – aktuell auf Personalsuche

Customer Service Specialist (all genders)
ABOUT YOU SE & Co. KG —Hamburg
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
Direkt bewerben
Director, Agency and Trustee Services
Kroll —Frankfurt am Main
- Vollzeit
- Englisch
- Finanzwirtschaft
- Bachelor
Medical Operations Manager (f/m/d)
Medigo GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
Direkt bewerben
Kaufhausdetektiv / Store Detective (m/w/d) – Düsseldorf
WOS Westfälische Ordnungs- und Sicherheits- GmbH —Düsseldorf
- Teilzeit
- Aufstiegsmöglichkeiten
Direkt bewerben
Customer Success Manager - AI (DACH)
BRYTER —Frankfurt am Main
- Homeoffice
- Künstliche Intelligenz
- Analytik
- Homeoffice-Möglichkeit
QA Working Student - Manual & Automation - Tracking Team (d/f/m)
Bettermile —Berlin
- Teilzeit
- Hybrides Arbeiten
- Java
- AWS
- Homeoffice-Möglichkeit
6 Tage
Quality Assurance Engineer
SKD SE —München
- Vollzeit
- Elektrotechnik
IT Specialist (Data Center Technician), Data Center Operations
A100 ROW GmbH —Frankfurt am Main
- Wochenendarbeit möglich
- AWS
- Erfahrung mit Netzwerken
- Linux
- Kostenbeteiligung am Arbeitsweg
- Employee Assistance Program
Working Student Sales (m/f/d)
casavi GmbH —München
- Teilzeit
- Hybrides Arbeiten
- Microsoft Excel
- Vertrieb
Direkt bewerben
Working Student-Real Estate Software & Data Integration
GUS Germany GmbH —Berlin
- Teilzeit
- Microsoft Excel
- Englisch
- Master
Direkt bewerben
Embedded Systems Working Student
Cartken —München
- Teilzeit
- C++
Direkt bewerben

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Customer Service Specialist (all genders)

ABOUT YOU SE & Co. KG
Hamburg

Direkt bewerben

Details zur Stelle

Vollzeit

Leistungen

Firmenevents

Qualifikationen

Jira
Kundenberatung
Zendesk
Confluence

Vollständige Stellenbeschreibung

Company Description

ABOUT YOU is one of Europe’s fastest growing e-commerce companies. Based in Hamburg and Berlin, we operate at the intersection of fashion and technology. Our mission is to rethink online shopping and make it personal and seamless. This takes more than good ideas. It takes people who take initiative and challenge the status quo. We believe in flat hierarchies, direct communication, and pragmatic decisions. No long approval chains. Just ownership, trust, and clear responsibility. We work hard, but we also believe in enjoying the ride together - over team lunches, afterwork drinks, company events, or a quick coffee in between meetings. If this sounds like you, ABOUT YOU could be the right place to bring in your perspective.

Job Description

Structured handling of complex and escalated customer inquiries, complaints, and claims via email (Last Level Support - no direct customer phone contact)
Independently investigating cases within our systems with extended permissions and collaborating closely with internal stakeholders, particularly Finance, Tech, and Legal, to find solutions
Collaborating with internal teams to optimize processes and workflows based on insights gained from case resolutions
Supporting our Quality team in ensuring the quality of our external partners
Contributing to knowledge sharing within the team by documenting workflows in English and ensuring knowledge is captured sustainably
Taking on responsibility for projects and special cases at an early stage

Qualifications

First experience in customer service (e.g. in a call center environment or on the service provider side) is a strong plus - but motivated career changers with a passion for solving complex cases and conducting in-depth research are also very welcome
For us, practical experience matters more than theory. Your personality and logical thinking are what count - a university degree or specific professional training is not required
You have a quick grasp of new topics, strong problem-solving skills, and enjoy investigating complex cases in depth (“detective work”)
You communicate confidently in writing, have a strong service mindset, and maintain a professional approach when working with our internal departments
You are open to learning new tools. First experience with Google Workspace, Confluence, Jira, or Zendesk is a plus, but not a must - we will teach you everything you need to know
You work in a structured and conscientious manner and bring a hands-on mentality as well as a high level of initiative
You have excellent German and English skills, both written and spoken
You enjoy working in a team and remain calm even when dealing with challenging cases

Additional Information

Your perks at a glance: Visit our benefits page.

Simply apply online via our career page - we will get back to you as soon as possible!

A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.

Direkt bewerben

Erweiterte Suche

detective Jobs in deutschland

Customer Service Specialist (all genders)

Director, Agency and Trustee Services

Medical Operations Manager (f/m/d)

Kaufhausdetektiv / Store Detective (m/w/d) – Düsseldorf

Customer Success Manager - AI (DACH)

QA Working Student - Manual & Automation - Tracking Team (d/f/m)

Quality Assurance Engineer

IT Specialist (Data Center Technician), Data Center Operations

Working Student Sales (m/f/d)

Working Student-Real Estate Software & Data Integration

Embedded Systems Working Student

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