At Newrest, we move forward thanks to those who get involved, take initiative, and strive to improve.
Join a dynamic team with an entrepreneurial and energetic mindset, where decisions are made quickly without fear of failure. At Newrest, everyone contributes to the growth of the Group. Here, hands-on experience counts: even the CEO pushes trolleys.
About Newrest
Newrest, a specialist in catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.
Our services cover a wide range: airline catering, buy-on-board and duty-free services, restaurants, remote living facilities, railway catering, airport and highway concessions, as well as comprehensive Facility Management solutions.
More than just a company, Newrest is a true family, with 97% of its capital owned by over 700 employees.
Our activity in Germany :
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Main activity : Airline Catering
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Key clients: United Airline, LATAM, Saoudia, Egypte Air…
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Headcount : 600 people
We are looking to hire an IT SUPPORT based in Frankfurt.
Main responsabilities :
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Provide technical assistance to employees or customers regarding Hardware Software and Network issues.
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Troubleshoot and resolve technical problems via Phone, E-Mail, Chat or in Person.
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Install configure and maintain Computer Systems, Software, Printers and other IT Equipment.
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Perform System Updates, Patches and Upgrades.
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Manage user accounts and permissions.
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Monitor IT Systems to identify potential issues and ensure smooth operations.
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Document issues and solutions in Ticketing Systems.
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Set up Workstations for new employees (Hardware, Software, Accounts).
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Complete required security documentation and ensure all items are correctly labeled.
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Ensure IT security compliance such as applying security policies and monitoring for risks.
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Location: Must be located in Frankfurt or near by and be able to travel to various locations (Berlin,Munich)
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Education: Bachelors Degree in Computer Sciences or related field.
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Expierence: Previous experience in help desk or technical support is preferred.
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Skills: Strong problem-solving abilities, Strong communicaton skills and the ability to work under pressure.
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Basic knowledge of remote support Tools (TeamViewer, RDP, Anydesk)
Bonus on objectives
