20 beste Stellen als technical training & support specialist in düsseldorf, nw – aktuell auf Personalsuche

Technical Training & Support Specialist (m/f/d)
ECOVACS Europe GmbH —Düsseldorf
- Salesforce
- Schreibfähigkeiten
- SharePoint
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Kyowa Kirin International plc —Düsseldorf
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Manager Development & Change EMEA (f/m/d)
Niterra EMEA GmbH —Ratingen
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Boston Scientific —Düsseldorf
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Thermo Fisher Scientific —Düsseldorf
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Environmental, Health & Safety Specialist DACH (m/f/x)
PVH Corp. —Düsseldorf
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Female Talent Internship - BCG Platinion (all genders)
Boston Consulting Group —Düsseldorf
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Technical Sales for industrial Coatings/Linings
HEGGEL GmbH —Düsseldorf
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Alvarez & Marsal —Düsseldorf
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Supplier Quality Expert (Inspection & Auditing Specialist) – Eastern Europe (m/w/d)
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technical training & support specialist jobs near düsseldorf, nw

Technical Training & Support Specialist (m/f/d)

ECOVACS Europe GmbH
Düsseldorf

Jetzt bewerben

Details zur Stelle

Leistungen

Mitgliedschaft im Fitnessstudio

Qualifikationen

Mandarin
Salesforce
Schreibfähigkeiten
Projektkoordination
Technischer Support
SharePoint

Vollständige Stellenbeschreibung

Düsseldorf

YOUR RESPONSIBILITIES

We are looking for a hands-on and detail-oriented Technical Training & Support Specialist to join the EMEA Customer Service team. This role will support the development of product knowledge across the region, deliver technical training to internal and external partners, and assist repair and hotline teams with clear, structured documentation and troubleshooting support.

Key Responsibilities:

Support the creation and maintenance of technical documentation, troubleshooting guides, and repair manuals.
Assist in organizing and delivering technical training sessions (on-site, online, or hybrid).
Act as a first point of contact for technical escalations from hotline, repair centers, and distributors.
Help maintain and update the internal technical knowledge base (e.g., Salesforce Knowledge, SharePoint).
Follow up with HQ R&D and Product teams on unresolved technical topics or failure cases.
Assist with pre-launch preparation for new product introductions (technical readiness, training decks, translations).

YOUR PROFILE

Background in electronics, engineering, technical support, or service.
3+ years of experience in technical training or support roles (consumer electronics or similar preferred).
Comfortable presenting technical content to different audiences (repair centers, hotline agents, internal teams).
Strong writing skills for clear documentation (English required; German, French, or Mandarin is a plus).
Basic project coordination skills and ability to handle several tasks in parallel.
Familiarity with Salesforce, SharePoint, or other service/knowledge platforms is a plus.

WHAT WE OFFER

The opportunity to work independently in an experienced and highly motivated team
An exciting position in a dynamic and rapidly growing environment
The chance to develop and implement your own ideas
Competitive salary with attractive bonus scheme
Subsidized gym membership or sports classes
Employee discount on ECOVACS robots

Are you as excited as we are about the future of robotic technology? Then we have to meet! Join our ride and send your complete application documents with your salary expectations and the earliest possible starting date in English via the application link

Apply for this job

ABOUT US

Long before the “Smart Home” concept became fashionable ECOVACS Robotics (ECOVACS) was already at the forefront of innovation in smart home robotics, exploring new ways for robots to transform homeowners’ lives. ECOVACS’ more than 25 years of work in service robotics has seen the company transformed from a visionary startup into a global corporation with a Mission of Robotics for All. Designed to change the way people live and work, ECOVACS robotics are now being used in over 145 countries and regions around the world.

Our guiding Vision - Advancing robotic technologies to serve the world, to create a holistic ecosystem between human and robotics in lifestyle and production.

Jetzt bewerben

Erweiterte Suche

technical training & support specialist Jobs in düsseldorf, nw

Technical Training & Support Specialist (m/f/d)

Technical Support Specialist (m/f/d)

Business Support Specialist - Dusseldorf

Business Support Specialist - Dusseldorf

Manager Development & Change EMEA (f/m/d)

Solution Delivery Specialist (m/f/d)

Energy & Sustainability Specialist DACH (m/f/x) - 1,5 year contract

Hardware Specialist (d/f/m)

Technical Sales Specialist (m/f/d) Environmental Food & Safety

Internship - Procurement & SCM | Consulting (from August 2026)

Property Management Specialist

Service Technician (m/f/d) for Wind Turbines in Aachen

Channel Partner Specialist Central Europe (d/f/m) - Microscopy

Workforce Management System Specialist (w/m/d)

Working Student - AI Programme Communications

Environmental, Health & Safety Specialist DACH (m/f/x)

Female Talent Internship - BCG Platinion (all genders)

Technical Sales for industrial Coatings/Linings

Payroll Specialist EMEA (m/f/d)

Supplier Quality Expert (Inspection & Auditing Specialist) – Eastern Europe (m/w/d)

Ich möchte aktuelle Job-E-Mails für Stellen als technical training & support specialist in düsseldorf, nw erhalten

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