4 beste Stellen als ccna in düsseldorf, nw – aktuell auf Personalsuche

Service Desk Engineer
SCSK Europe Ltd Germany Branch —Düsseldorf
- 40.000 € – 48.000 € pro Jahr
- Vollzeit
- Software-Fehlerbehebung
- Kundenberatung
- Microsoft Office
Direkt bewerben
Consultant für Enterprise-Netzwerke (all genders)
Accenture —Düsseldorf
- Vollzeit
- Englisch
- Projektmanagement
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
1 Tag
Service Engineer (Expert) (m/w/d)
Vodafone —Düsseldorf
- Vollzeit
- Homeoffice
- Englisch
- Projektmanagement
- Homeoffice-Möglichkeit
- Mitarbeiter-Rabatt
Senior Network Engineer
TechBiz Global GmbH —Düsseldorf
- Vollzeit
- Homeoffice
- Windows
- Bachelor
Direkt bewerben

Discover related jobs

Based on your search for ccna jobs.

Glasfaser/ Elektromonteur für Netzwerktechnik & Rechenzentren (m/w/d)
Netzwerktechnik Kopp GmbH —Erftstadt
Du arbeitest ordentlich und liebst qualitative Arbeit. Du bist motiviert neue Dinge zu lernen und dich ständig weiterzuentwickeln.
15 € – 27 € pro Stunde
Direkt bewerben
Netzwerktechniker (m/w/d) - Projektleiterunterstützung mit Baustellenbezug
Netzwerktechnik Kopp GmbH —Erftstadt
Wir sind die Firma Kopp – Fachbetrieb für Netzwerktechnik und Datenverkabelung aus Erfstadt. Du unterstützt unseren Projektleiter aktiv in der gesamten…
36.000 € – 50.000 € pro Jahr
Direkt bewerben
8 Tage

Ich möchte aktuelle Job-E-Mails für Stellen als ccna in düsseldorf, nw erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

ccna jobs near düsseldorf, nw

Jobs als Service Stern Nord in Lübeck

Jobs als Minijob, Service, Kellner in Karlsruhe

Jobs als Data Analytics Engineer in Berlin

Jobs als It Consultant in Hamburg

Jobs als Senior Network Engineer in München

Jobs als Senior Network Engineer in Frankfurt Am Main

Jobs als Senior Network Engineer in Bruchsal

Jobs als Software Engineer in Home Office

Jobs als Test Engineer in München

Jobs als Service Ingenieur in Pforzheim

Jobs als Service Ingenieur in Berlin

Jobs als Ingenieur in Regensburg

Jobs als Service Ingenieur in Rostock

Jobs als French Customer Service in Berlin

Jobs als Service Ingenieur in Frankfurt Am Main

Jobs als Ingenieur in Schweinfurt

Service Desk Engineer

SCSK Europe Ltd Germany Branch
Düsseldorf

Direkt bewerben

Details zur Stelle

Festanstellung | Vollzeit
40.000 € – 48.000 € pro Jahr

Qualifikationen

TCP
Software-Fehlerbehebung
Kundenberatung
Softwareverteilung
iOS
Microsoft Office
Hardware
Erfahrung mit Netzwerken
ServiceNow
TCP/IP
Kommunikationsfähigkeit
Active Directory
CompTIA A+
Intune
Helpdesk

Vollständige Stellenbeschreibung

Service Desk Team in Düssedorf is currently looking for an addition to the team!

1. MAIN PURPOSE OF JOB

- Act as the first point of call for instructed users in our German Office and maintain professional and stable user relationship
- Act as an extension of the London SCSK EU Helpdesk Team and uphold our values and processes
- Resolve IT technical issues for users and support overseas users and IT teams
- Conduct customer facing project implementation work as required
- Smart device (iPhone/iPad) configuration and support
- Work with customers and stakeholders to help realise IT related requests
- Adhere to customer processes and regulations
- Provide detailed reports of issues and problems
- Oversee IT Support operations on the Dusseldorf IT ServiceDesk
- Maintain a long lasting professional relationship with our customers

2.POSITION IN ORGANISATION
Reports to Helpdesk Manager

No direct reports

3.SCOPE OF JOB
- 1st and 2nd line IT technical support for EU regions
- Providing assistance and knowledge sharing with other engineers
- Occasional travel if required
- Technical design and support for projects and user requests
- Adhering to customer and company rules regulations and procedures
- Champion the London SCSK EU Values and Processes

4.DIMENSIONS AND LIMITS OF AUTHORITY
None given

5.QUALIFICATIONS/SKILLS/PERSONAL QUALITIES

Qualifications:
- Ideally college diploma or university degree in an IT related technical subject
- Beneficial Microsoft Certifications (MCSA, MCP, MD-102 etc)
- Other beneficial certifications (CompTIA A+, CCNA etc)

Technical Skills:

- Excellent problem-solving skills
- HP desktop and laptops hardware
- Intermediate knowledge of networking hardware, patching methodologies, networking protocols
- Multifunction printer
- Scanning systems
- Basic telephone system and PABX management
- Familiarity with Video conference equipment (Teams Room, Logitech)
- Apple iOS device management configuration and support
- User support for Microsoft Office applications
- PC imaging and desktop/laptop preparation
- Active directory management, group policy, DHCP and DNS
- Volume Shadow copy and server backup solutions
- SCCM experience or any other mass deployment tools such as Autopilot
- Servicedesk Ticketing system knowledge (ServiceNow Preferred)

Personal Qualities:

- Must have a “Can do” Positive attitude
- Must have a valid work permit in Germany
- Presentable and well-mannered
- English CEFR B2 or above
- German CEFR B1 or above
- Japanese language skills are a plus
- Excellent customer service and relationship skills / soft skills
- Proven troubleshooting and problem-solving experience
- Happy to work in a corporate structured helpdesk environment
- Ability to work well under pressure
- Excellent Time Keeping skills
- Excellent Communication skills

6.EXPERIENCE

- Must have worked with SLA’s before
- Must have worked face-to-face with customers before
- Minimum 2 Years’ Experience in working in a fast paced helpdesk environment
- Experience providing 1st and 2nd line support for 200+ users
- Experience in PC imaging and new user setups
- Experience in basic networking and troubleshooting, TCP/IP, DNS and DHCP
- Desktop Support for Windows based applications
- Telephone and PABX management, setup of extensions
- Knowledge of Group Policy, SCCM software deployment not required but beneficial
- Knowledge of Microsoft 365 environment (Intune, Conditional Access etc)
- Knowledge of various desktop and server operating systems, and system administration - tools
- Supporting and management of VC equipment beneficial
- Good ITIL best practice understanding

*Initial contract will be a 1-year fixed term contract. After performance review, it will be a permanent contract.

Job Types: Full-time, Temporary, Contract, Permanent
Contract length: 12 months

Pay: 40.000,00€ - 48.000,00€ per year

Work Location: In person

Direkt bewerben

Erweiterte Suche

ccna Jobs in düsseldorf, nw

Service Desk Engineer

Consultant für Enterprise-Netzwerke (all genders)

Service Engineer (Expert) (m/w/d)

Senior Network Engineer

Discover related jobs

Ich möchte aktuelle Job-E-Mails für Stellen als ccna in düsseldorf, nw erhalten

Weitere Job-Standorte erkunden

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt