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student customer service jobs near berlin

Front of House / Barista BER Airport (m/f/d) Full-time / Part-time

Brammibal’s Donuts GmbH -
Berlin

Jetzt bewerben

Details zur Stelle

Teilzeit
13,90 € pro Stunde

Leistungen

Kostenfreies oder vergünstigtes Deutschland-Ticket

Vollständige Stellenbeschreibung

Do you love donuts and coffee? Perfect! Apply now as an FOH / Barista (m/f/d) at Berlin Brandenburg Airport (BER).

Part-time · Berlin Brandenburg Airport (BER)

Working at Brammibal's

Brammibal's Donuts is a vegan donut company founded in 2015 by our two CEOs, Jessica and Bram. Today, we run ten locations in Berlin and five in Hamburg, serving our delicious vegan donuts and specialty coffee. Join us and help change the perception of plant-based food - one donut at a time.

Working at Berlin-Brandenburg Airport (BER)

This role is based at Berlin-Brandenburg Airport (BER), one of Europe’s most important transport hubs, where you’ll delight travellers with donuts and specialty coffee in a dynamic, international workplace.

Our airport store operates from early mornings through late evenings, including weekends and public holidays — flexibility with shift work is essential. Opening shifts start as early as 03:30am and closing shifts last until 22:00pm. There’s no classic 9-to-5 here, but in return you’ll experience real variety: flight schedules, rush hours and an international crowd ensure that no two days are the same.

For working at the airport, all team members need to apply for an airport ID badge (Flughafenausweis) and a security clearance according to §7 LuftSiG. Don’t worry — we fully support you throughout the entire process and guide you step by step.

Heads up: This role is for our BER Airport shop, but while all required airport access and security approvals are still in process, you’ll start your journey with us in one of our Berlin city shops. Once everything is fully approved, you’ll move into your role at the airport shop.

All FOH team members should be open and flexible to support across our different shops when needed. We work as one team and support each other where it’s needed most, keeping things running smoothly across all locations.

By the way, getting to Berlin-Brandenburg Airport (BER) from the city is super easy thanks to the new fast train connections:

From Berlin Südkreuz to BER: it takes about 14 minutes on the Airport Express or regional trains, super quick!
From Berlin Ostkreuz to BER: you can reach the airport in roughly ~19–20 minutes on direct regional train services.

About the job

As part of our Service / FOH Team, you'll be one of the faces of Brammibal's Donuts in an international airport setting, serving guests from all over the world with a big, warm smile: helping them with your donut expertise, and making the most delicious coffee - these are the most important parts of your job.
Teamwork is very important to us. You’ll always be working alongside several team members, supporting each other and keeping things running smoothly during busy travel times.
You will also help with the daily cleaning and organization in the store, so that the presentation of our donuts is always on point.
Each of our stores is managed by a Shop Manager, who is your direct supervisor and will instruct and support you in your daily work. You’ll never be left alone to figure things out: a member of our leadership team is always on site to support you, answer questions and help you grow into your role with confidence.

Please note that we receive quite a large number of applications for this position. We do our best to keep you updated and to interview as soon as possible, but it might take a while to get back to you. Thank you for understanding. We look forward to hearing from you! ️

Want to learn more about FOH at Brammibal's? Read our "Behind the Donuts" interviews with our team members Alisha and Justice.

About you

You love to put a smile on customers' faces and know exactly what is important in customer service
You are trustworthy, reliable and punctual
You have a health certificate (food hygiene certificate from the health department - you can catch up on this as soon as you know that you are starting with us)
You have English and German language skills
Experience in preparing speciality coffee
Experience working in restaurants / cafes / hospitality / customer service oriented field
You are available to work early mornings, late evenings, weekends and public holidays
You are available at least 2-3 days per week (we do not offer mini-jobs - you would need to be available at least 16-20 hours per week)
Important: You’re looking for a long-term role and feel excited about working in the lively, international atmosphere of an airport
Willingness to complete the airport security clearance process, including paperwork, background check (§7 LuftSiG), airport safety quiz, and in-person appointments for your airport ID badge (we’ll fully support you throughout)

What we offer

Hourly starting wage of €13.90, based on the current collective wage agreement for system gastronomy, with clear pay levels and regular raises plus tips
Tax-free shift bonuses: +25% for early morning hours (4–6am), evening hours (8–10pm) and all hours worked on Sundays, as well as +100% on public holidays in Brandenburg
Secure workplace at one of Europe’s most important transport hubs and full support with airport access pass and security clearance
Different and flexible time modules (working students / part-time varying from 16-20 up to 24-30 hours)
Feedback: We give you regular feedback and want to hear yours - scheduled meetings with your supervisor after one, three and six months
Deutschlandticket for only €11 per month, covering your commute to BER Airport and giving you unlimited public transport for private use across Germany
Urban Sports Club membership with over 500+ sports activities in Berlin for only €10 per month
Free donuts and specialty coffee + discount on our products
After 12 months of employment: yearly bonus payments in summer and winter
25 vacation days in your first year

At Brammibal's Donuts, we treat all applicants equally, regardless of gender, color, ethnic or social origin, language, religion or belief, age, marital status, physical disability, sexual orientation or gender identity.

Apply for the job

Do you want to join our FOH team? Then we'd love to hear from you! Apply for this position within minutes in English or German.

Please do not include a picture with your CV. If you’re the right person for the job, your qualifications will speak for themselves.

Next steps: On the next page, you will find a couple of questions we would like you to answer. This should not take you longer than 15-20 minutes. Please keep your answers short but precise.

Please note: We receive quite a lot of applications for this position. We ask you to be a bit patient with us.

Our Values

Responsibility: We choose our ingredients and suppliers responsibly. Not only do we want to do less harm, but do more good.

Continuous Improvement: We always strive to make things better.

Approachability: We provide friendly service to our customers, we treat each other with respect on eye level and are always open minded.

Joy: We are not just a bakery business, we believe we spread joy. A visit to Brammibal’s Donuts can turn a bad day into a good one. Our employees feel empowered to be themselves. Yes, we work hard, but we also have fun while doing it.

Veganism: We believe a vegan lifestyle is better for the animals, better for the planet, and better for you.

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