As Assistant Shop Manager (gn) will assist the Shop Manager with the day-to-day running of your store, keeping a close eye on the financial performance, motivating and training your team to perform at a high level every day and most importantly lead by example.
As part of our FOH management team you are the face of Brammibal's Donuts. Serving our customers with a big smile, helping them with your donut-expertise and brewing the most delicious cup of coffee is the most important part of your job.
We are a growing company, so the goal of this position is to take on a shop of your own in the future. We will support you on this journey by providing you with the training and tools you need for the job.
Working at Berlin-Brandenburg Airport (BER)
This role is based at Berlin-Brandenburg Airport (BER), one of Europe’s most important transport hubs, where you’ll delight travellers with donuts and specialty coffee in a dynamic, busy, international workplace.
Our airport store operates from early mornings through late evenings, including weekends and public holidays — flexibility with shift work is essential. Opening shifts start as early as 03:30am and closing shifts last until 22:00pm. There’s no classic 9-to-5 here, but in return you’ll experience real variety: flight schedules, rush hours and an international crowd ensure that no two days are the same.
Managing a new store in such a high profile environment comes with specific responsibilities and challenges. Apart from being familiar with our internal processes at Brammibal's, you will also be the expert on the ground regarding all aiport processes and protocols and will be able to guide your team through it all.
In this busy environment you will need to stay on top of all orders, training your team, delivering excellent customer service and keeping contact with airport personell and management.
For working at the airport, all team members need to apply for an airport ID badge (Flughafenausweis) and a security clearance according to §7 LuftSiG, which will take several weeks to months. Don’t worry — we fully support you throughout the entire process and guide you step by step.
Heads up: This role is for our BER Airport shop, but while all required airport access and security approvals are still in process, you’ll start your journey with us in one of our Berlin city shops. Once everything is fully approved, you’ll move into your role at the airport shop.
All FOH team members should be open and flexible to support across our different shops when needed. We work as one team and support each other where it’s needed most, keeping things running smoothly across all locations.
By the way, getting to Berlin-Brandenburg Airport (BER) from the city is super easy thanks to the new fast train connections:
From Berlin Südkreuz to BER: it takes about 14 minutes on the Airport Express or regional trains, super quick!
From Berlin Ostkreuz to BER: you can reach the airport in roughly ~19–20 minutes on direct regional train services.
