20 beste Stellen als quality assurance customer support in berlin – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Junior Service Delivery Coordinator (SaaS, Remote, EU)
Publitas —Berlin
- 30.000 € – 40.000 € pro Jahr
- Teilzeit
- Homeoffice
- Künstliche Intelligenz
13 Tage
Working Student (m/w/d) – Industrial Digital Solutions
Atotech Deutschland GmbH & Co. KG —Berlin
- 16,64 € pro Stunde
- Teilzeit
- Englisch
- Softwareentwicklungszyklus
8 Tage
(Junior) Systemintegrator – QA (m/w/d)
Diebold Nixdorf —Berlin
- Vollzeit
- Englisch
- Bachelor
- Erfahrung in der IT
Operations Officer, Europe
Open Society Foundations —Berlin
- Vollzeit
- Ohne Hochschulabschluss
- Mit Reiseanteil
- Kommunikationsfähigkeit
- Lebensversicherung
5 Tage
Design Assurance Engineer Medical Devices (m/f/d)
Novanta —Berlin
- Vollzeit
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Head of Client Creative Services (Graphics / PPT Support) (m/f/d)
Simon-Kucher & Partners —Berlin
- Hybrides Arbeiten
- Microsoft Powerpoint
- Management-Erfahrung
- Künstliche Intelligenz
2 Tage
Customer Relations Expert (All Genders) - German market focus
Zalando —Berlin
- Vollzeit
- Master
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SKD SE —Berlin
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Knowledge & Process Manager
GetYourGuide —Berlin
- Hybrides Arbeiten
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- Mitgliedschaft im Fitnessstudio
Direkt bewerben
1 Tag
Data Analyst
Talon.One GmbH —Berlin
- SQL
- Python
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14 Tage
Customer Relations Expert (All Genders) - Dutch market focus
Zalando —Berlin
- Vollzeit
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Talon.One —Berlin
- SQL
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Direkt bewerben
14 Tage
Data Analyst
Talon.One LinkedIn Jobs —Berlin
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13 Tage
Food Safety Auditor - Germany
LRQA group —Berlin
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Pre-Sales Consultant - Germany
Optilon AB —Berlin
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Dutch speaking Support Specialist
Lightspeed Commerce, Inc. —Berlin
- Wochenendarbeit möglich
- Hybrides Arbeiten
- Gastgewerbe
- Kundenberatung
- Kommunikationsfähigkeit
Direkt bewerben
2 Tage
Social Media Manager, DE
paypal —Berlin
- Vollzeit
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- Bachelor
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Product Manager (Core)
autarc GmbH —Berlin
- Vollzeit
Direkt bewerben
7 Tage
Intern Product Development / Buying (f/m/d)
Spread Group —Berlin
- Hybrides Arbeiten
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible Arbeitszeiten
Direkt bewerben
13 Tage

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quality assurance customer support jobs near berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

quality assurance customer support Jobs in berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Junior Service Delivery Coordinator (SaaS, Remote, EU)

Working Student (m/w/d) – Industrial Digital Solutions

(Junior) Systemintegrator – QA (m/w/d)

Operations Officer, Europe

Design Assurance Engineer Medical Devices (m/f/d)

Head of Client Creative Services (Graphics / PPT Support) (m/f/d)

Customer Relations Expert (All Genders) - German market focus

Delivery Manager

Knowledge & Process Manager

Data Analyst

Customer Relations Expert (All Genders) - Dutch market focus

Data Analyst

Data Analyst

Food Safety Auditor - Germany

Pre-Sales Consultant - Germany

Dutch speaking Support Specialist

Social Media Manager, DE

Product Manager (Core)

Intern Product Development / Buying (f/m/d)

Ich möchte aktuelle Job-E-Mails für Stellen als quality assurance customer support in berlin erhalten

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