About Us:
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Responsibilities:
- Prüfen von bevorstehender Reparaturfällen, gründliches Verständnis der Kundenanliegen sicherstellen und Verfügbarkeit erforderlicher Teile sicherstellen.
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Effiziente Routen planen, Teile organisieren, das Fahrzeug beladen und zu den Kundenstandorten fahren, um täglich Serviceziele zuverlässig zu erreichen.
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Außergewöhnlichen mobilen Service bieten und die Kundenerwartungen übertreffen.
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Kunden über technische Informationen und allgemeine Fahrzeugnutzung informieren.
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Grundlegende Reparaturen durchführen, einschließlich, aber nicht beschränkt auf den Austausch von Innenraumkomponenten, allgemeine Wartung, Behandlung von Ladeproblemen, Durchführung von Alert-Analysen, Implementierung von Fieldservice-Aktionen, grundlegende Diagnosen und Karosserieanpassungen.
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Serviceaufträge unter Verwendung relevanter Anwendungen ausfüllen.
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Mit einem Serviceberater zusammenarbeiten, um bei unerwarteten Änderungen oder unvorhergesehenen Umständen Folgemaßnahmen zu ergreifen.
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Sicherheitsanweisungen befolgen und alle spezifizierten Reparaturrichtlinien einhalten, um die höchsten Qualitätsstandards zu erreichen.
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Eine Vielzahl von Hand- und Elektrowerkzeugen bedienen und sicherstellen, dass Werkzeuge und Ausrüstung gewartet werden.
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Aufzeichnungen über Zeit, Ausgaben und Materialien führen.
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Servicecenter nach Bedarf unterstützen, eine kooperative Haltung und Teamgeist innerhalb des Teams fördern, um gemeinsame Ziele zu erreichen.
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Ein individuelles Entwicklungsplan entwickeln und aufrechterhalten, kontinuierlich Wissen und Fähigkeiten erweitern, um mit sich entwickelnden Technologien Schritt zu halten.
Qualifications:
- Erfolgreicher Abschluss einer Ausbildung als Kfz-Mechatroniker, Kfz-Mechaniker oder Kfz-Elektriker.
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Fähigkeit, einen Laptop oder Computer in einer Windows-Umgebung zu bedienen.
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Führerschein der Klasse B.
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Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten.
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Fähigkeit zur eigenständigen Arbeit und zur Zusammenarbeit im Team.
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Die Fähigkeit, Englisch zu lesen und zu sprechen, ist von Vorteil.
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HV-Qualifikationen sind ein Pluspunkt.
Company Statements:
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at
[email protected].
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.
AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.
Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way.
Please note that we are currently not accepting applications from third party application services.
