20 beste Stellen als management analyst in berlin – aktuell auf Personalsuche

Senior workforce Management and AI Analyst
GetYourGuide —Berlin
- Hybrides Arbeiten
- Microsoft Excel
- Master
- SQL
- Homeoffice-Möglichkeit
- Mitgliedschaft im Fitnessstudio
Direkt bewerben
Senior Card Operations Analyst
solarisBank AG —Berlin
- 53.000 € – 63.000 € pro Jahr
- Google Suite
- Englisch
- Microsoft Office
Data Operations Analyst (m/f/d)
adsquare GmbH —Berlin
- 50.000 € – 65.000 € pro Jahr
- Vollzeit
- Informatik
- Master
- SQL
Investment Analyst (Full Time - Remote)
THE COLLECTIVE ACE GMBH —Berlin
- Vollzeit
- Homeoffice
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible Arbeitszeiten
Subject Matter Expert SME Analyst (f/m/d) - Procurement
Siemens Energy —Berlin
- Vollzeit
- Microsoft Excel
- SQL
- Bachelor
Data Analyst
Talon.One GmbH —Berlin
- SQL
- Python
- Analytik
AI Business Analyst (m/f/d)
Aroundtown SA —Berlin
- ERP-Systeme
- Künstliche Intelligenz
- Wirtschaft
- Flexible Arbeitszeiten
Lead Analyst, Customer Service Analytics
Angi —Berlin
- 81.000 € – 110.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Salesforce
- Master
Direkt bewerben
Senior Consultant Energy Utilities (all genders) - BCG Platinion
Boston Consulting Group —Berlin
- Vertrieb
- Englisch
- Erfahrung in der IT
Financial Planning Analyst
AMBOSS —Berlin
- Vollzeit
- Hybrides Arbeiten
- SQL
- Analytik
Junior Card Operations Analyst
solarisBank AG —Berlin
- 36.000 € – 46.000 € pro Jahr
- Englisch
- SQL
- Mathematikkenntnisse
Business Data Analyst (m/f/d)
Aurora Europe GmbH —Berlin
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Vertrieb
6 Tage
Analyst, Pricing & Revenue Optimization (m/f/x)
rebuy —Berlin
- 55.000 € – 70.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- SQL
- Bachelor
- Analytik
Direkt bewerben
Product Analyst
Sloboda Studio —Berlin
- Wirtschaft
- Kommunikationsfähigkeit
- Python
Workforce Analyst (all genders)
JPMorganChase —Berlin-Kreuzberg
- Vollzeit
- Microsoft Excel
- Microsoft Office
- Finanzdienstleistungen
Finance Analyst
Knowunity GmbH —Berlin
- Vollzeit
- Microsoft Excel
- Rechnungswesen
- Künstliche Intelligenz
Data Governance Lead
Blue Orange Digital —Berlin
- 5.500 € – 6.500 € pro Monat
- Teilzeit
- Homeoffice
- Azure
- ERP-Systeme
- Bachelor
Data Analyst Loss Prevention (All Genders)
Best Secret GmbH —Berlin
- Vollzeit
- Microsoft Excel
- Englisch
- SQL
8 Tage
Analytics Engineer (Power BI Specialist)
Blue Orange Digital —Berlin
- 5.500 € – 7.200 € pro Monat
- Homeoffice
- Bachelor
- Kommunikationsfähigkeit
- Analytik
Data Analyst
Friedrichswerderscher Schuhmacher —Berlin
- 3.000 € – 5.000 € pro Monat
- Vollzeit
- Datenanalyse
- Englisch
- Datenbanken
- Kostenloser Parkplatz
- Flexible Arbeitszeiten
Direkt bewerben

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Senior workforce Management and AI Analyst

GetYourGuide -
Berlin

Direkt bewerben

Details zur Stelle

Leistungen

Homeoffice-Möglichkeit
Firmenevents
Mitgliedschaft im Fitnessstudio

Qualifikationen

Datenmodellierung
Microsoft Excel
Master
SQL
Forecasting
APIs
Personaleinsatzplanung
Künstliche Intelligenz
Python
Analytik

Vollständige Stellenbeschreibung

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it's all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We empower GetYourGuide's Care ecosystem to deliver exceptional customer experiences by providing strategic insights, forecasting excellence, and data-driven decision-making capabilities that serve all our stakeholders—from customer support teams to supplier operations and beyond.

Your Mission

As Senior Workforce Management Analyst, you will be instrumental in optimizing workforce performance and driving operational excellence across GetYourGuide's global Care ecosystem. Your mission encompasses:

Workforce Planning & Forecasting

Deliver accurate long-term, medium-term, and short-term workforce planning and forecasting across Customer Care Operations
Support budget planning processes with data-driven capacity models and cost projections
Contribute to the design and implementation of a new, flexible workforce management setup that scales with business growth

Analytics & AI-Driven Insights

Leverage AI and analytics to enhance forecasting accuracy and optimize staffing efficiency
Develop and maintain workforce models, dashboards, and reporting frameworks that drive informed decision-making
Identify trends, inefficiencies, and opportunities to improve operational performance

Collaboration & Stakeholder Support

Partner with Care Operations teams, BPO partners, and cross-functional stakeholders (including supplier ops) to ensure optimal resource allocation
Provide analytical support for capacity planning, scheduling, and SLA adherence
Contribute to the continuous evolution of WFM processes, tools, and best practices

Your Toolkit

5+ years in Workforce Management, ideally in scale-up or high-growth environments
Deep understanding of forecasting methodologies with proven ability to build accurate capacity models
Expert-level Google Sheets/Excel skills – advanced formulas, data modeling, and extracting insights from large datasets
Experience leveraging AI and automation to enhance forecasting accuracy and optimize workforce planning
Excellent stakeholder management & communication skills – translating complex data into clear narratives and driving alignment
Ability to integrate multiple data sources to develop comprehensive forecasts and budget models
Customer-centric mindset – making resourcing decisions that balance customer needs with operational efficiency
Agile and adaptable – thriving in dynamic environments with outside-the-box thinking and rapid response to change
Practical, solution-oriented approach with a focus on driving measurable impact

Extras that give you an edge

- Experience with SQL for data extraction and analysis
- Python proficiency for advanced analytics, automation, and forecasting models
- Track record of implementing or contributing to WFM solutions (e.g., system migrations, new platform rollouts)
- Experience with LLM APIs (OpenAI, Gemini, Anthropic) for AI-driven automation and insights
- Familiarity with contact center technologies and workforce management platforms
- Background in building or optimizing flexible workforce models (hybrid, BPO, gig economy)

How we'll make your career journey extraordinary

Annual personal growth budget and mentorship programs for continuous learning and development
Work from anywhere in the world for 30 days per year
A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
Monthly transportation and fitness budget
Discounts for you, your friends, and family on GetYourGuide activities
Language reimbursement program
Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out 'how we hire' and 'life at GetYourGuide'. If you have any further questions, please don't hesitate to get in touch at [email protected].

We're an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.

#LI-Hybrid

Direkt bewerben

Erweiterte Suche

management analyst Jobs in berlin

Senior workforce Management and AI Analyst

Senior Card Operations Analyst

Data Operations Analyst (m/f/d)

Investment Analyst (Full Time - Remote)

Subject Matter Expert SME Analyst (f/m/d) - Procurement

Data Analyst

AI Business Analyst (m/f/d)

Lead Analyst, Customer Service Analytics

Senior Consultant Energy Utilities (all genders) - BCG Platinion

Financial Planning Analyst

Junior Card Operations Analyst

Business Data Analyst (m/f/d)

Analyst, Pricing & Revenue Optimization (m/f/x)

Product Analyst

Workforce Analyst (all genders)

Finance Analyst

Data Governance Lead

Data Analyst Loss Prevention (All Genders)

Analytics Engineer (Power BI Specialist)

Data Analyst

Ich möchte aktuelle Job-E-Mails für Stellen als management analyst in berlin erhalten

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Change the way the world travels

Team mission

Your Mission

Your Toolkit

Extras that give you an edge

How we'll make your career journey extraordinary

How to apply

We're an equal opportunities employer

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