20 beste Stellen als english speaking customer success in berlin – aktuell auf Personalsuche

Customer Onboarding Specialist - 100% Remote - EMEA
Hostaway —Berlin
- Vollzeit
- Homeoffice
- Zweisprachig
- Englisch
- Hochschulreife
- Homeoffice-Möglichkeit
- Aufstiegsmöglichkeiten
Direkt bewerben
14 Tage
Paid Media Expert/Customer Success Manager in Performance Marketing
Nexoya —Berlin
- Homeoffice
- Mit Reiseanteil
- Künstliche Intelligenz
- Marketing
Direkt bewerben
7 Tage
Customer Success Manager (f/m/d)
Miss Moneypenny Technologies GmbH —Berlin
- Hybrides Arbeiten
Junior Customer Success Manager (German speaking, all genders)
Resourcify GmbH —Berlin
- Vollzeit
- Homeoffice
- Projektmanagement
- Flexible Arbeitszeiten
Customer Success Manager (DACH) (all genders)
Shiftmove —Berlin
- Hybrides Arbeiten
- Vertrieb
Direkt bewerben
Customer Success Manager (German speaking, all genders)
Resourcify GmbH —Berlin
- Vollzeit
- Homeoffice
- Projektmanagement
- Flexible Arbeitszeiten
Senior Customer Success Manager - (French and English) (w/m/d)
TELUS Health | eTherapists GmbH —Berlin
- Vollzeit
- Employee Assistance Program
- Empfehlungsprogramm
Direkt bewerben
5 Tage
Customer Renewal Specialist, French Speaking (all genders)
TeamViewer Germany GmbH —Berlin
- Hybrides Arbeiten
- Vertrieb
- Kundenberatung
- Wirtschaft
Direkt bewerben
Customer Success Manager - High Touch (m/f/d)
voize —Berlin
- Vollzeit
- Hybrides Arbeiten
- Flexible Arbeitszeiten
Senior Business Travel Consultant - Spanish speaking
Perk —Berlin
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
- Homeoffice-Möglichkeit
German-speaking Customer Success Manager /Account Manager (m/f/d) -Mid-Market
Leapsome —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Salesforce
- Master
- Flexible Arbeitszeiten
Sales Development Representative - (Spanish Speaking) - 100% remote - Europe
Hostaway —Berlin
- Vollzeit
- Homeoffice
- CRM-Software
- Bachelor
- Homeoffice-Möglichkeit
- Aufstiegsmöglichkeiten
Direkt bewerben
Cloud Support Associate (German & English speaking)
AWS European Sovereign Cloud Development Center GmbH - M94 —Berlin
- Wochenendarbeit möglich
- Informatik
- Englisch
- Windows
Senior Business Travel Consultant - French Speaking
Perk —Berlin
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
- Homeoffice-Möglichkeit
SDR Inbound Germany
Lexroom —Berlin
- 45.000 € – 65.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
Direkt bewerben
Technical Account Manager – Spanish or French Speaking
adjust —Berlin
- Salesforce
- Projektmanagement
- Mit Reiseanteil
6 Tage
Staff Developer Advocate, Enterprise - EMEA
Temporal Technologies —Berlin
- 135.000 € – 160.000 € pro Jahr
- Teilzeit
- Java
- Master
- Mit Reiseanteil
- Homeoffice-Möglichkeit
- Lebensversicherung
Marketing Lead (m/f/d)
Kayzen —Berlin
- Homeoffice
- Schreibfähigkeiten
- Reden in der Öffentlichkeit
- Englisch
Direkt bewerben
Senior Business Travel Consultant - Spanish speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
Account Associate
Aurora Energy Research —Berlin
- Vollzeit
- Hybrides Arbeiten
- Vertrieb
- Salesforce
- Master
- Employee Assistance Program

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Customer Onboarding Specialist - 100% Remote - EMEA

Hostaway
Berlin

Direkt bewerben

Details zur Stelle

Vollzeit
vor 14 Tagen

Leistungen

Homeoffice-Möglichkeit
Aufstiegsmöglichkeiten

Qualifikationen

Zweisprachig
Englisch
Hochschulreife

Vollständige Stellenbeschreibung

NOTE: This is a FULLY remote role, but the candidate must be within EMEA to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within EMEA.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. You will ensure that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. You will also become an expert user of all Hostaway products.

As we continue to grow and expand into new territories, we need Customer Onboarding Specialists who have proficiency in certain languages. Right now we see excellent growth in French-speaking markets and need to hire someone with C2 level French or bilingual level French language skills.

Key Responsibilities

Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success.
Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilities.
Develop customized onboarding materials and resources in both French and English.
Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process.
Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process.
Monitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement.
Serve as the primary point of contact for new French-speaking customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly.

2+ years of experience in customer onboarding or customer success within the SaaS industry.
C2 level fluency in French and professional proficiency in English are mandatory. English is our company language used internally.
Proven ability to manage high-volume onboarding projects simultaneously, while maintaining sharp attention to detail.
Strong interpersonal skills and the ability to create a positive first impression with new customers.
Excellent communication, presentation, and training skills.
Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment.
Strong problem-solving skills and the ability to think critically.

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Direkt bewerben

Erweiterte Suche

english speaking customer success Jobs in berlin

Customer Onboarding Specialist - 100% Remote - EMEA

Paid Media Expert/Customer Success Manager in Performance Marketing

Customer Success Manager (f/m/d)

Junior Customer Success Manager (German speaking, all genders)

Customer Success Manager (DACH) (all genders)

Customer Success Manager (German speaking, all genders)

Senior Customer Success Manager - (French and English) (w/m/d)

Customer Renewal Specialist, French Speaking (all genders)

Customer Success Manager - High Touch (m/f/d)

Senior Business Travel Consultant - Spanish speaking

German-speaking Customer Success Manager /Account Manager (m/f/d) -Mid-Market

Sales Development Representative - (Spanish Speaking) - 100% remote - Europe

Cloud Support Associate (German & English speaking)

Senior Business Travel Consultant - French Speaking

SDR Inbound Germany

Technical Account Manager – Spanish or French Speaking

Staff Developer Advocate, Enterprise - EMEA

Marketing Lead (m/f/d)

Senior Business Travel Consultant - Spanish speaking - Remote

Account Associate

Ich möchte aktuelle Job-E-Mails für Stellen als english speaking customer success in berlin erhalten

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