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Regional Service Leader, Semi

Tesla -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit
vor 2 Tagen

Qualifikationen

Führerschein Klasse B
Bachelor
Führungserfahrung

Vollständige Stellenbeschreibung

What to Expect

This role can be based in any Tesla Location in Europe.

What to Expect

Our mission is to build a world of amazing abundance.

Tesla is seeking a highly motivated leader, determined to revolutionize the commercial service experience at Tesla and be part of an unprecedented chapter in trucking history. This role is responsible for ensuring local teams efficiently support high volume Tesla Semi truck deliveries and operations across different countries in Europe. Innovation, collaboration, learning, and growth are core to the team’s success. The ideal candidate will constantly identify opportunities to increase product value, make the business more efficient, and enhance the customer experience for professional fleets. This opportunity empowers you to think innovatively and deliver exceptional results.

What You'll Do

Exceed commercial customer expectations, monitor service trends, and elevate the overall service experience for the industry
Ensure new site openings and recruiting support program milestones in the region
Achieve monthly and quarterly goals, ensuring excellence in customer service, team management, operations, and financial performance
Reinforce a culture of leadership and team excellence: training standards, career pathing, succession planning, talent acquisition and employee retention
Mentor team members across various markets on technical development and career growth
Champion customer feedback and drive upstream for system improvement
Communicate business priorities, ensure clear expectations, and take ownership of site performance, setting and achieving targets while holding the team accountable
Plan resource and scheduling requirements within market for 24/7 coverage and expand standard operating procedures for robust, scalable growth

What You'll Bring

Bachelor’s degree or equivalent professional experience preferred
Ability to travel up to 75%
5+ years of leadership experience in service-focused industry
Proven experience leading field, heavy duty, mobile repair, or manufacturing teams in a fast-paced, data-driven environment across different countries with strong customer facing responsibilities
Experience running complex processes using Lean or similar techniques
Valid EU driver's license (category B, C, or CE)

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Jetzt bewerben

Erweiterte Suche

chapter leader Jobs in berlin

Regional Service Leader, Semi

Chief of Staff (f/m/d)

Chief of Staff (f/m/d)

Regional Sales Manager - Western Germany

Coach Growth Team Lead (m/f/d)

Operations Manager

Legal Engineer (Libra - Legal AI Assistant) (m/f/d)

Fraud Operations Specialist - Customer Contact (all genders)

(Senior) Talent Partner Pool

Director Strategic Solutions (m/w/d)

Engineering Manager Pega (x,f,m)

GFCC Advisory Vice President (all Genders)

Compliance Officer Vice President (all genders)

Director of Engineering (m/f/d)

Lead Professional, Account Management - Converse

Client Solutions Principal

Manager, Influencer Marketing

Engineering Manager (m/f/d)

Sales Project Manager

Software Engineer - Front End (Málaga based)

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