20 beste Stellen als remote customer support in berlin, be – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Kundenservice Mitarbeiter im Online Check- Out (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
- Englisch
- Zeitmanagement
- Homeoffice-Möglichkeit
Kundenservice / Call Center Agent (d/m/w)
Autohero —Berlin
- Online-Bewerbung
- Homeoffice
- Englisch
Direkt bewerben
Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
- Homeoffice
- Englisch
- Zeitmanagement
- Homeoffice-Möglichkeit
(Junior) Customer Success Manager (m/w/d) (remote)
Accountable —Berlin
- 30.000 € – 40.000 € pro Jahr
- Homeoffice
- Kommunikationsfähigkeit
- Aufstiegsmöglichkeiten
Direkt bewerben
CUSTOMER SUPPORT SPECIALIST (m/w/d)
sprylab technologies —Berlin
- JavaScript
- HTML
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Travel Advisor
Worldia —Berlin
- Hybrides Arbeiten
- Ohne Reiseanteil
Direkt bewerben
Customer Support Specialist (m/w/d)
Ostrom —Berlin
- Vollzeit
- Homeoffice
- Kundenberatung
- Englisch
- Homeoffice-Möglichkeit
- Mitgliedschaft im Fitnessstudio
Customer Success Manager Nordic Region (all genders) - Remote, Germany - AI/Fashion/SaaS
Retraced —Berlin
- Homeoffice
- Künstliche Intelligenz
Content Writer (f / m / d) in Berlin or remote
TechBehemoths —Berlin
- Homeoffice
- Social Media Management
- Marketing
(Junior) Online Performance Marketing Specialist
Neuronation —Berlin
- Vollzeit
- Hybrides Arbeiten
- SQL
- Projektmanagement
- Kommunikationsfähigkeit
- Flexible Arbeitszeiten
Direkt bewerben
Customer Success Team Lead (m/w/d)
Trustlocal —Berlin
- 48.000 € – 58.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- CRM-Software
- Englisch
- Personalführung
- Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens
- Homeoffice-Möglichkeit
Direkt bewerben
5 Tage
Customer Care Executive (f/m/d)
MEININGER Hotels Group —Berlin-Kreuzberg
- Vollzeit
- Gastgewerbe
- Kundenberatung
Direkt bewerben
Kundenservice / Call Center Agent (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
- Englisch
Customer Support Specialist
RAY AI —Berlin
- Vollzeit
- Homeoffice
- Kundenberatung
- Master
Social Media Manager (Part-time/ France/ French / Remote)
Publitas —Berlin
- 30.000 € – 40.000 € pro Jahr
- Teilzeit
- Homeoffice
- Künstliche Intelligenz
12 Tage
Werkstudent Customer Support (m/w/d)
cleverly & Complori —Berlin
- 15 € – 17 € pro Stunde
- Teilzeit
Direkt bewerben
5 Tage
Multilingual Relocation Support Helper (Berlin, Flexible Work for Students)
SettlyGo —Berlin
- Ab 17,50 € pro Stunde
- Teilzeit
- Gastgewerbe
Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)
Autohero —Berlin
- Online-Bewerbung
- Homeoffice
- Englisch
- Zeitmanagement
- Homeoffice-Möglichkeit
Direkt bewerben
Customer Support Specialist (w/m/d)
aleno AG —Berlin
- Teilzeit
- Englisch
- Kommunikationsfähigkeit
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben

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remote customer support jobs near berlin, be

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

remote customer support Jobs in berlin, be

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Kundenservice Mitarbeiter im Online Check- Out (d/m/w)

Kundenservice / Call Center Agent (d/m/w)

Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)

(Junior) Customer Success Manager (m/w/d) (remote)

CUSTOMER SUPPORT SPECIALIST (m/w/d)

Travel Advisor

Customer Support Specialist (m/w/d)

Customer Success Manager Nordic Region (all genders) - Remote, Germany - AI/Fashion/SaaS

Content Writer (f / m / d) in Berlin or remote

(Junior) Online Performance Marketing Specialist

Customer Success Team Lead (m/w/d)

Customer Care Executive (f/m/d)

Kundenservice / Call Center Agent (d/m/w)

Customer Support Specialist

Social Media Manager (Part-time/ France/ French / Remote)

Werkstudent Customer Support (m/w/d)

Multilingual Relocation Support Helper (Berlin, Flexible Work for Students)

Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)

Customer Support Specialist (w/m/d)

Ich möchte aktuelle Job-E-Mails für Stellen als remote customer support in berlin, be erhalten

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