20 beste Stellen als remote customer care in berlin, be – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Customer Care Executive (f/m/d)
MEININGER Hotels Group —Berlin-Kreuzberg
- Vollzeit
- Gastgewerbe
- Kundenberatung
Direkt bewerben
Customer Success Specialist - 100% Remote/Vollzeit
Erschaffe dich neu —Berlin
- 3.000 € pro Monat
- Vollzeit
- Homeoffice
- Militär
- Bachelor
- Weiterbildungsprogramme
Direkt bewerben
Customer Care Agent (m/f/d)
Voy —Berlin
- Hybrides Arbeiten
- CRM-Software
- Krankenhaus
- Englisch
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
Coach - 100% Remote/Vollzeit
Erschaffe dich neu —Berlin
- 3.000 € pro Monat
- Vollzeit
- Homeoffice
- Militär
- Bachelor
- Weiterbildungsprogramme
Direkt bewerben
Junior Service Delivery Coordinator (SaaS, Remote, EU)
Publitas.com B.V. —Berlin
- 30.000 € – 40.000 € pro Jahr
- Vollzeit
- Homeoffice
- Hochschulreife
- Künstliche Intelligenz
Direkt bewerben
Junior Service Delivery Coordinator (SaaS, Remote, EU)
Publitas —Berlin
- 30.000 € – 40.000 € pro Jahr
- Teilzeit
- Homeoffice
- Künstliche Intelligenz
Customer Success Manager
mama —Berlin
- Vollzeit
- Führungserfahrung
- Mitgliedschaft im Fitnessstudio
Direkt bewerben
Customer Success - Team Lead (m/w/d)
Lassie —Berlin
- Hybrides Arbeiten
Direkt bewerben
13 Tage
Claims Specialist
Trupanion —Berlin
- Vollzeit
- Homeoffice
- Kundenberatung
- Microsoft Office
- Patientenbehandlung
- Employee Assistance Program
6 Tage
Account and Relationship Management Executive (m/f/d) - remote
Wolters Kluwer —Berlin
- Vollzeit
- CRM-Software
- Vertrieb
- Schreibfähigkeiten
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Co-Found with Founders Factory - Healthcare Studio
Founders Factory —Berlin
- Hybrides Arbeiten
Direkt bewerben
Event & Duty Coordinator (m/w/d)
Deloitte GmbH —Berlin
- Teilzeit
- Englisch
- Microsoft Office
- Hochschulreife
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
IT Assistant (Shopify & Google Apps Script eCommerce)
Foxelli Group —Berlin
- 800 € – 1.300 € pro Monat
- Vollzeit
- Homeoffice
- APIs
- Künstliche Intelligenz
- Mitgliedschaft im Fitnessstudio
Crochet and Knit Content Creator
Foxelli Group —Berlin
- Vollzeit
- Homeoffice
Senior Customer Success Manager - (French and English) (w/m/d)
TELUS Health | eTherapists GmbH —Berlin
- 55.000 € – 65.000 € pro Jahr
- Vollzeit
- Employee Assistance Program
- Empfehlungsprogramm
Direkt bewerben
11 Tage
Senior Business Travel Consultant - Spanish speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
Sales Development Representative
Blinkist —Berlin
- 40.000 € – 45.000 € pro Jahr
- Homeoffice-Möglichkeit
- Employee Assistance Program
Direkt bewerben
Senior Business Travel Consultant - French Speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
Customer Success Manager (German speaking, all genders)
Resourcify GmbH —Berlin
- Vollzeit
- Homeoffice
- Projektmanagement
- Flexible Arbeitszeiten

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remote customer care jobs near berlin, be

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

remote customer care Jobs in berlin, be

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

Customer Care Executive (f/m/d)

Customer Success Specialist - 100% Remote/Vollzeit

Customer Care Agent (m/f/d)

Coach - 100% Remote/Vollzeit

Junior Service Delivery Coordinator (SaaS, Remote, EU)

Junior Service Delivery Coordinator (SaaS, Remote, EU)

Customer Success Manager

Customer Success - Team Lead (m/w/d)

Claims Specialist

Account and Relationship Management Executive (m/f/d) - remote

Co-Found with Founders Factory - Healthcare Studio

Event & Duty Coordinator (m/w/d)

IT Assistant (Shopify & Google Apps Script eCommerce)

Crochet and Knit Content Creator

Senior Customer Success Manager - (French and English) (w/m/d)

Senior Business Travel Consultant - Spanish speaking - Remote

Sales Development Representative

Senior Business Travel Consultant - French Speaking - Remote

Customer Success Manager (German speaking, all genders)

Ich möchte aktuelle Job-E-Mails für Stellen als remote customer care in berlin, be erhalten

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