20 beste Stellen als customer support agent remote in berlin, be – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
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- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
- Homeoffice
- Englisch
- Zeitmanagement
- Homeoffice-Möglichkeit
Mobilfunk Inbound Support - Deutsch - Freelancerbasis - EU only - 100% Remote
hey contact heroes GmbH —Berlin
- Homeoffice
- Kundenberatung
Direkt bewerben
1 Tag
Kundenservice Mitarbeiter im Online Check- Out (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
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Call Center Agent (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
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AUTO1 Group —Berlin
- Online-Bewerbung
- Englisch
Call Center Agent (d/m/w)
Autohero —Berlin
- Online-Bewerbung
- Homeoffice
- Englisch
Direkt bewerben
6 Tage
Customer Care Agent (m/f/d)
Voy —Berlin
- Hybrides Arbeiten
- CRM-Software
- Krankenhaus
- Englisch
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
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Swedish speaking Customer Support Agent for iGaming Company in Malta
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
- Umzugskostenzuschuss
Direkt bewerben
Dutch-speaking iGaming Customer Support Agent (+ Relocation Offer)
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
- Umzugskostenzuschuss
Direkt bewerben
Paid Media Expert/Customer Success Manager in Performance Marketing
Nexoya —Berlin
- Homeoffice
- Mit Reiseanteil
- Künstliche Intelligenz
- Marketing
Direkt bewerben
8 Tage
Senior Business Travel Consultant - Spanish speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
Product Manager (f/m/d) - AI
smartclip Europe GmbH —Berlin
- Homeoffice
- Produktmanagement
- Künstliche Intelligenz
German speaking Content Moderator (hybrid)
Next Job Abroad —Berlin
- Vollzeit
- Hybrides Arbeiten
- Keine Berufserfahrung erforderlich
- PC-Kenntnisse
- Homeoffice-Möglichkeit
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Customer Success Manager - Dutch
NinjaOne —Berlin
- Vollzeit
- Microsoft Excel
Customer Success Manager
mama —Berlin
- Vollzeit
- Führungserfahrung
- Mitgliedschaft im Fitnessstudio
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Senior Business Travel Consultant - French Speaking - Remote
Perk —Berlin
- Vollzeit
- Homeoffice
- Gastgewerbe
- Kundenberatung
- Englisch
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Sr Recruiting Consultant - Workday Success Plans
Workday —Berlin
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Security Services Consultant
Palo Alto Networks —Berlin
- Windows
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2 Tage

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Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

customer support agent remote Jobs in berlin, be

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

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Kundenservice / Call Center Agent (d/m/w)

Call Center Agent (d/m/w)

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Customer Care Agent (m/f/d)

Swedish speaking Customer Support Agent for iGaming Company in Malta

Dutch-speaking iGaming Customer Support Agent (+ Relocation Offer)

Paid Media Expert/Customer Success Manager in Performance Marketing

Senior Business Travel Consultant - Spanish speaking - Remote

Product Manager (f/m/d) - AI

German speaking Content Moderator (hybrid)

Customer Success Manager - Dutch

Customer Success Manager

Senior Business Travel Consultant - French Speaking - Remote

Sr Recruiting Consultant - Workday Success Plans

Security Services Consultant

Ich möchte aktuelle Job-E-Mails für Stellen als customer support agent remote in berlin, be erhalten

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