20 beste Stellen als customer service analyst in berlin, be – aktuell auf Personalsuche

Junior Card Operations Analyst
solarisBank AG —Berlin
- 36.000 € – 46.000 € pro Jahr
- Englisch
- SQL
- Mathematikkenntnisse
Junior Analyst (m/w/d) - Customer Analytics
flaschenpost SE —Berlin
- Vollzeit
- Hybrides Arbeiten
- SQL
- Analysefähigkeit
- Python
Direkt bewerben
Customer Experience Manager (m/w/d)
Deutscher Sparkassen Verlag GmbH —Berlin
- Vollzeit
- Psychologie
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Associate Technical Consultant (Germany) - Entry-Level Consulting (Life Sciences)
Veeva Systems —Berlin
- Ab 48.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Azure
- Informatik
- Java
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
ServiceNow Business Analyst (w/m/d)
Capgemini Sogeti —Berlin
- Informatik
- Englisch
- Ohne Hochschulabschluss
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Data Analyst – Fraud & Financial Crime
N26 —Berlin
- SQL
- Präsentationserfahrung
- Kommunikationsfähigkeit
- Umzugskostenzuschuss
- Homeoffice-Möglichkeit
Sales Analyst
Corpay —Berlin
- 55.000 € – 65.000 € pro Jahr
- Vollzeit
- Microsoft Excel
- Vertrieb
- SQL
Business Analyst – Web Banking
Avaloq —Berlin
- Vollzeit
- Hybrides Arbeiten
- Informatik
- Agile
- Finanzdienstleistungen
Direkt bewerben
Pricing Analyst, Product Operations (Global Pricing)
Delivery Hero —Berlin
- Vollzeit
- Hybrides Arbeiten
- Python
- Marketing
Direkt bewerben
11 Tage
Senior Security Incident Response Analyst (m/f/x)
Scalable GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
- AWS
- Scripting
- Kommunikationsfähigkeit
Direkt bewerben
Business Analyst - Förderbanken (m/f/d)
SAP Fioneer —Berlin
- Hybrides Arbeiten
- Agile
- Finanzdienstleistungen
Direkt bewerben
Investment Analyst (Full Time - Remote)
THE COLLECTIVE ACE GMBH —Berlin
- Vollzeit
- Homeoffice
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible Arbeitszeiten
Team Lead Fraud Operations (m/f/x)
Scalable GmbH —Berlin
- Vollzeit
- Hybrides Arbeiten
- SQL
- Erfahrung im Bankwesen
- Python
Direkt bewerben
BMC Helix Support / Technical Support Analyst (Remote)
Müller`s Solutions —Berlin
- Hybrides Arbeiten
- Informatik
- Bachelor
- Erfahrung in der IT
Direkt bewerben
Senior Product Analyst - Shop Analytics (all genders)
ABOUT YOU SE & Co. KG —Berlin
- 70.000 € – 85.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Datenanalyse
- SQL
- Python
Direkt bewerben
Commercial Planning Analyst (FP&A)
Sumup —Berlin
- Microsoft Excel
- Datenbanken
- SQL
- Empfehlungsprogramm
Senior Transformation and Project Manager (f/m/d)
solarisBank AG —Berlin
- 80.000 € – 100.000 € pro Jahr
- Informatik
- PMP
- Englisch
Financial Analyst, International Theatrical Finance, International Theatrical Finance
Amazon Digital Germany GmbH —Berlin
- Vollzeit
- Microsoft Excel
- Salesforce
- Microsoft Office
Credit Risk Analyst – SME (m/f/d)
Pliant —Berlin
- Vollzeit
- Hybrides Arbeiten
- SQL
- APIs
- Agile
Direkt bewerben
Senior ServiceNow Business Analyst (w/m/d)
Capgemini Sogeti —Berlin
- Informatik
- Englisch
- Künstliche Intelligenz
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme

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customer service analyst jobs near berlin, be

Junior Card Operations Analyst

solarisBank AG -
Berlin

Jetzt bewerben

Details zur Stelle

36.000 € – 46.000 € pro Jahr

Leistungen

Kostenfreies oder vergünstigtes Deutschland-Ticket

Qualifikationen

Solaris
Englisch
SQL
Mathematikkenntnisse
Bachelor
Wirtschaft
Erfahrung im Bankwesen
Deutsch

Vollständige Stellenbeschreibung

Solaris is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries. Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking. Solaris is headquartered in Berlin and employs 300 people in Europe.

Your Role

Process 2nd level escalation tickets relating to Card Issues, declines, CPD and other tickets under Card post.
Process Chargeback tickets if required.
Help achieve the team’s OKR
Proactively reach out to stakeholders to identify their needs and quickly establish their priorities.
Keep contact with stakeholders and deliver high quality results independently, support removing road blocks and and manage escalations proactively.

We'd love to see

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

Bachelor’s Degree in Business, Data Management, Statistics, Math, Economics, or related field preferred.
First experience in relevant, Banking or FinTech Operations environment is a plus.
Basic knowledge about Payments and Cards Schemes.
Working knowledge of the Schemes’ Disputes Resolution process is a plus.
SQL familiarity preferred
Fluent command of English and German language communication skills.

Benefits

Home office budget.
Learning & development budget of €1000 per year and a transparent growth framework to support your career goals.
Competitive salary and a variable remuneration program.
Monthly meal allowance.
Deutschland ticket subsidy.
28 vacation days, increasing by 2 days after 2 years and 3 days after 3 years with Solaris.
Opportunity to work abroad for up to 12 weeks per year.

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.

Information on data processing:

DE: https://www.solarisgroup.com/gdpr_notice_de
EN: https://www.solarisgroup.com/gdpr_notice_en

The annual gross salary range for this position is:

€36.000 - €46.000 EUR

Jetzt bewerben

Erweiterte Suche

customer service analyst Jobs in berlin, be

Junior Card Operations Analyst

Junior Analyst (m/w/d) - Customer Analytics

Customer Experience Manager (m/w/d)

Associate Technical Consultant (Germany) - Entry-Level Consulting (Life Sciences)

ServiceNow Business Analyst (w/m/d)

Data Analyst – Fraud & Financial Crime

Sales Analyst

Business Analyst – Web Banking

Pricing Analyst, Product Operations (Global Pricing)

Senior Security Incident Response Analyst (m/f/x)

Business Analyst - Förderbanken (m/f/d)

Investment Analyst (Full Time - Remote)

Team Lead Fraud Operations (m/f/x)

BMC Helix Support / Technical Support Analyst (Remote)

Senior Product Analyst - Shop Analytics (all genders)

Commercial Planning Analyst (FP&A)

Senior Transformation and Project Manager (f/m/d)

Financial Analyst, International Theatrical Finance, International Theatrical Finance

Credit Risk Analyst – SME (m/f/d)

Senior ServiceNow Business Analyst (w/m/d)

Ich möchte aktuelle Job-E-Mails für Stellen als customer service analyst in berlin, be erhalten

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