Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)
Thomann GmbH —Burgebrach
- Vollzeit

Other jobs to consider

Find your next job by exploring related positions.

Mitarbeiter*in Produktion
Saint Gobain —Bamberg
Sie werden aktiv zu Qualität, Sicherheit und einem reibungslosen Produktionsablauf beitragen. Der Schichtbetrieb beinhaltet im wöchentlichen Wechsel Früh- und…
32.500 € – 36.000 € pro Jahr
Direkt bewerben
Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)
Thomann GmbH —Burgebrach
Corporate benefits and employee discount. You work continuously with our specialist service and workshops and coordinate with them.

Ich möchte aktuelle Job-E-Mails für Stellen als employee service department in bamberg, by erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

employee service department jobs near bamberg, by

Jobs als Customer Service Representative in Köln

Jobs als Customer Service in Hamburg

Jobs als Customer Service Representative in Berlin

Jobs als Customer Service Representative in Kelkheim (taunus)

Jobs als Field Service Engineer in Düsseldorf

Jobs als Customer Service Representative in Meerbusch

Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)

Thomann GmbH -
Burgebrach

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

Spark

Vollständige Stellenbeschreibung

Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)

Työntekijä suomenkieliseen asiakaspalveluumme Treppendorfin pääkonttoriin (m/f/d)

Location: Burgebrach-Treppendorf
Fulltime

We care about our customers - we want them to feel comfortable and well looked after. This is where you come in! You enjoy working with people and don't let things get out of hand. Is the Scandinavian area your home - literally or figuratively? Then we might be looking for you as a dedicated team member (m/f/d) in our Finnish customer service in the headquarters in Treppendorf. You will be our company's calling card, the first point of contact for our customers when they have questions about their order or purchased product via chat, phone and email.

Your Tasks

We inspire and enable people to speak music, everywhere. And that's what we want with you. Your tasks are as challenging as they are varying:

You will process orders, create quotations and manage customer accounts
First-level after-sales support - you advise and support our customers by phone, email or chat in the international area
You look after our customers by phone, email and chat and represent their concerns and interests
You are responsible for an area of responsibility and make independent decisions to initiate and coordinate returns, exchange of goods, credit notes and repairs
You take care of the convenient processing of orders and services
You work continuously with our specialist service and workshops and coordinate with them
You provide product advice and translation work in collaboration with our specialist departments

Your Profile

With us, your knowledge, your talent and your ideas will find the right stage. You should bring the following with you:

You are fluent in written and spoken Finnish and English
Ideally, you are passionate about music yourself and/or have experience in the music industry
You already have experience in supporting and advising customers
You show a high degree of initiative, commitment, team spirit and goal orientation
Competent, courteous interaction with customers is one of your strengths
You have experience in using a PC and common office applications
Ideally, you speak another language

Our Offer

Check out what else we have to offer besides the best colleagues in the world:

Contact with customers who love us ;-) and business with emotions
30 days of holiday
Attractive and performance-related remuneration with Christmas bonus, as well as company pension scheme
Pleasant working atmosphere with flat hierarchies
Modern, well-equipped workplace far away from city noise and traffic jams
Possibility of mobile working
Varied projects in an international environment
Free German lessons
Corporate benefits and employee discount
Company canteen with changing, freshly prepared dishes
Fully equipped rehearsal room
Modern, in-house fitness studio for free use
JobRad offer

Who are we?

About us

Founded in 1954, Thomann is today the largest distributor of instruments and music equipment in the world and one of the largest e-commerce companies in Germany. The webshop thomann.de is at the center of our thoughts and actions. Whether you are a beginner or an internationally acclaimed musician, our more than 1800 employees from over 30 nations aim to meet the needs of our 18 million customers. The range currently comprises more than 110,000 products. From instruments and sheet music to event and lighting technology, from the best-known international brands to our 30 Thomann own brands.

Thomann Campus

Treppendorf near Bamberg is not only home to Europe's largest mail-order warehouse, but also Europe's largest music store: a 5500 square meter musician's paradise for testing, discovering or simply being inspired. Our service center is also located on the campus. In the specialist service and workshops, around 170 employees take care of the maintenance, care and repair of defective products, among other things.

Did we spark your interest?

Then we would love to receive your compelling application along with your complete documents (cover letter, resume, certificates) and your salary expectations.

Stefanie Bischoff
HR Manager
T: +49 9546 9223 1188

Thomann GmbH | Hans-Thomann-Straße 1 | 96138 Burgebrach | Deutschland

Jetzt bewerben

Erweiterte Suche

employee service department Jobs in bamberg, by

Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)

Other jobs to consider

Ich möchte aktuelle Job-E-Mails für Stellen als employee service department in bamberg, by erhalten

Weitere Job-Standorte erkunden

Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)

Työntekijä suomenkieliseen asiakaspalveluumme Treppendorfin pääkonttoriin (m/f/d)

Your Tasks

Your Profile

Our Offer

Who are we?

Did we spark your interest?

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt