Stratasys is a world leader in 3D printing!
Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.
The Marketing, Customer Success & Event Coordinator supports customer engagement across the EMEA region. The position works closely with the Customer Success team on a daily basis to coordinate and deliver customer communications, primarily through email marketing and automation in HubSpot.
The role helps ensure customers receive relevant updates, training information, product announcements, and marketing campaigns in a consistent and professional way. In addition, the position maintains visibility of regional marketing campaigns and supports the coordination of sample parts and materials used for events and customer outreach.
This role plays an important part in strengthening communication with the installed customer base while helping ensure marketing campaigns and customer engagement activities are executed effectively across the region.
Essential Duties and Responsibilities include the following:
Customer Success Marketing & Email Campaigns
- Work closely with the Customer Success team to coordinate and deliver customer communications across the EMEA region.
- Manage and execute email marketing campaigns and communications in HubSpot, including product updates, training invitations, webinars, and customer announcements.
- Ensure messaging is clear, consistent, and aligned with the company’s broader marketing and product messaging.
- Monitor campaign engagement metrics (open rates, click rates, etc.) and support continuous improvement of customer communications.
- Ad-hoc email support for Regional Marketing Managers where needed
Event & Marketing Enablement Support
- Coordinate sending of sample parts for customer outreach, marketing activities, and events.
- Support event preparation by organising and shipping parts and event materials required for trade shows, customer meetings, and regional marketing activities.
- Maintain and organise the sample parts inventory to ensure they are sent, returned and accessible when needed for events.
Campaign Coordination & Regional Visibility
- Act as the central point for upcoming and active marketing campaigns across the EMEA region.
- Maintain a campaign tracker used in weekly marketing meetings to provide visibility of upcoming campaigns, activation status and activities within the wider team
- Act as the in-office point of contact for the marketing team, supporting day-to-day coordination and collaboration where needed.
Who This Role Is Ideal For:
This role is well suited to someone who enjoys combining customer communication, marketing automation, and cross-team coordination. The ideal candidate is comfortable working in marketing platforms such as HubSpot, enjoys organising and executing email campaigns, and likes collaborating closely with teams such as Customer Success and Marketing.
It would suit someone who enjoys both structured campaign execution and hands-on marketing support, and who is interested in building experience in customer lifecycle marketing and regional campaign coordination.
Candidates who are proactive, organised, and comfortable managing multiple requests and priorities across teams will thrive in this role.
This role provides an opportunity to develop expertise in customer lifecycle marketing, marketing automation, and regional campaign execution within an international B2B technology company.
Basic Qualifications
- Associate’s degree in marketing or relevant experience
- 1 or more years HubSpot / marketing automation experience
- Customer Success / lifecycle / retention marketing exposure
Preferred Qualifications
- 1+ years of coordinating marketing duties
Travel required: 10% or less
We believe our people are the heart of our success. That’s why we’ve designed a comprehensive Total Rewards program that goes beyond the basics and supports our People First strategy. When you join Stratasys, you’ll gain access to benefits and perks that will support you and your family both inside and outside of work.
What you will be part of:
- Company Overview - https://www.stratasys.com/en/about-us/history/
- Our Culture and Values - https://www.stratasys.com/en/about-us/culture/
- Our Sustainability “3D Printing a Better Tomorrow” - https://www.stratasys.com/en/about-us/sustainability/
- Our Locations - https://www.stratasys.com/en/contact-us/office-locations/
- Check out our Video - https://www.youtube.com/watch?v=6wmDfmt2bNI
