LOCATION: Augsburg or Munich, Germany
THE ROLE:
The
Director, People Operations & Global Recruitment (m/f/d) is a
hands-on operational leader responsible for the delivery, optimisation and management of people operations for EMEA, UK, APAC, and India; and recruitment across EMEA, UK, APAC, Americas and India.
Reporting to the VP People, EMEA & APAC, with a dotted line to VP People, NA for Americas recruitment, this role works closely with the
Senior Director, People Partnering International, to ensure operational processes, HRIS systems, recruitment strategies and employee onboarding are seamless, efficient, and globally aligned.
This role ensures that day-to-day people operations run smoothly, recruitment needs are met across regions, and employees experience consistent, high-quality onboarding and training.
TASKS AND RESPONSIBILITIES:
People Operations & Employee Experience
• Lead and manage day-to-day people operations and benefits across multiple regions, for the employee lifecycle
• Manage face-to-face onboarding, induction programs and localised training, ensuring new employees are supported and integrated effectively
• Manage the people operations team, setting clear expectations, coaching, and supporting operational delivery
• Drive continuous improvement of operational processes, ensuring efficiency, accuracy and scalability
• Ensure HRIS systems support operational excellence, reporting, automation, and self-service capabilities
• Work closely with People Partnering to ensure smooth delivery of people initiatives while maintaining operational clarity
Global Recruitment
• Lead recruitment operations and strategy for Germany, UK, US, and expanding regions (US & India), ensuring high-quality candidate experience and efficient processes
• Oversee relationships and consultations with the German works council (Betriebsrat)
• Partner with business leaders to understand workforce planning needs and deliver recruitment solutions
• Monitor recruitment metrics, pipelines, and processes, driving improvements as needed
• Dotted line accountability to VP People, NA for US recruitment
Team Leadership & Collaboration
• Lead operational and recruitment teams across multiple regions, ensuring clarity of roles, accountability, and service standards
• Provide hands-on coaching and support to the team, stepping in to cover operational or recruitment tasks as required
• Partner with People Partnering to maintain consistent, aligned delivery across employee lifecycle activities
Systems, Processes & Compliance
• Ensure HRIS systems, processes, and workflows are optimised for efficiency and consistency across regions
• Maintain compliance with local employment laws and internal policies, partnering with HR Compliance where required
• Identify and implement process improvements to scale effectively as the business grows
EXPERIENCE AND QUALIFICATIONS:
Essential
• Strong operational experience in people operations and HRIS management
• Prior experience negotiating and partnering with German works councils
• Hands-on experience leading global recruitment teams with expansion experience of benefit
• Demonstrated experience in onboarding, localised training, and employee lifecycle operations
• Ability to optimise operational processes, implement efficiencies, and drive continuous improvement
• Experience managing HRIS systems, reporting, and automation
• Excellent written and verbal communication in English and German
Desirable
• Experience supporting scale-up or high-growth international software/technology companies
• Experience expanding recruitment teams into new regions (US, India)
• Familiarity working closely with People Partnering or HR Business Partner functions
Personal Attributes
• Hands-on, pragmatic, and operationally focused
• Comfortable managing multiple priorities across regions
• Collaborative and a strong partner to senior leaders and People functions
• Solutions-oriented, with an eye for efficiency and delivery
Interested? Apply now via our online applicant portal!
If you have any questions about the position or application process, our Talent Acquisition Team is happy to assist.
Florian Hermann
IGEL Technology GmbH
Maria-Cunitz-Str. 7
28199 Bremen, Germany
(+49) 0421 52094 2000
Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship.
We celebrate tolerance and diversity, and we are committed to building teams that represent a variety of backgrounds, skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws.
