20 beste Stellen als experience english in aachen, nw – aktuell auf Personalsuche

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

You will excel and enjoy this position if you are ready to actively handle the following missions:

Customer satisfaction & feedback

Staff productivity & engagement
Stock availability & replenishment efficiency
Compliance with operational routines
Turnover vs. targets
Development of the category
Control of retail key figures such as MS, IPT, AVB, CR, number of services
Inventory on schedule
Sickness quote & employee turnover

Services

Short services in all departments
Support for beauty classes

Operations

Ensuring product presentation in accordance with visual merchandising specifications
Assortment and merchandise maintenance
Ensuring that the sales floor is fully stocked and preparing products for sale
Cleaning the furniture and products on the sales floor
Warehousing & stocking of goods in the warehouse and on the sales floor
Support with the conversion/construction of merchandising updates
Carrying out inventories
Operating cash register
Additional tasks related to the daily business

KPIs

Conversion Rate
Items per basket
Average basket
Customer feedback/satisfaction
Number of services

Do not hesitate to apply if you have…

Personal Skills

Communicative, reliable, organized
Team spirit
Open, motivating and friendly manner

Experience & Technical Skills

Comparable experience or interest in the beauty, cosmetics, retail, fashion or gastronomy sector
First experience in retail and in advising and dealing with customers
Excellent communication skills with customers
Good knowledge of the beauty industry & trends
Fluent in English or native language of the country

Being LVMH

Acts people oriented
Shows creativity and drives innovation
Strives for excellence
Entrepreneurial spirit & mindset

Here, you will find:

Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Jetzt bewerben

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