18 beste Stellen als technical support engineer l2 – aktuell auf Personalsuche

L2 ITSM Support Engineer
Matrix42 —Frankfurt am Main
- Vollzeit
- Azure
- Informatik
- Scripting
- Flexible Arbeitszeiten
Direkt bewerben
Engineering Manager - Packet Processing
EMnify GmbH —Berlin
- Homeoffice
- AWS
- APIs
Software Support L2 Engineer (human)
Neura Robotics —Metzingen
- Vollzeit
- Informatik
- C++
- Bachelor
Direkt bewerben
2 Tage
IT Desktop support
Allied Digital service —Düsseldorf
- 4.300 € pro Monat
- Vollzeit
- Azure
- Englisch
- Windows
Direkt bewerben
21 Std.
Videoconferencing Engineer L2 (m/f/d)
NTT Ltd —München
- Vollzeit
Videoconferencing Engineer L2 (m/f/d)
NTT DATA —München
- Vollzeit
IT DC Infrastructure Engineer (m/f/d)
NTT Global Data Centers —Frankfurt am Main
- Vollzeit
- Englisch
- Master
- Mit Reiseanteil
Test Engineer Eurofighter Flight Control System (all gender)
ALTEN Consulting Services GmbH —Manching
- 60.000 € – 65.000 € pro Jahr
- Englisch
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
IT Systems Engineer (all gender)
ALTEN Consulting Services GmbH —Taufkirchen
- 67.000 € – 71.000 € pro Jahr
- Englisch
- Windows
- Erfahrung in der IT
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
L2 Maintenance Engineer
Telespazio Germany GmbH —Weßling
- Vollzeit
- Wartung
- Erfahrung mit Netzwerken
- Linux
Direkt bewerben
Unified Communications & Collaboration Engineer L2 - Cisco (m/f/d)
NTT DATA —München
- Vollzeit
Field Service Engineer - UPS (Data Center Solutions) m/f/d
Delta Electronics —Soest
- Vollzeit
- Mit Reiseanteil
- Elektrotechnik
- Führungserfahrung
Direkt bewerben
Unified Communications & Collaboration Engineer L2 - Cisco (m/f/d)
NTT Ltd —München
- Vollzeit
Engineer, Scientist, Recruiter
Proxima Fusion —München
- Vollzeit
Network Security Engineer
Fortinet —Frankfurt am Main
- Wochenendarbeit möglich
- Azure
- Englisch
- Datenbanken
Team Leader Network Operational Center
Ribbon Communications —Oberursel
- Vollzeit
- Azure
- AWS
- Bachelor
Fusion Scientist, Scenarios and Integrated Modeling
Proxima Fusion —München
- Vollzeit
- Doktorat
- Recruiting
- Python
Technical Support Engineer L2
Data Direct Networks —Deutschland
- 60.000 € – 75.000 € pro Jahr
- Wochenendarbeit möglich
- Informatik
- Windows
- Mit Reiseanteil
Direkt bewerben

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Based on your search for technical support engineer l2

L2 ITSM Support Engineer
Matrix42 —Frankfurt am Main
Previous experience from working in the technical support. Act as first contact for technical support, resolving incidents efficiently.
Direkt bewerben
IT Support Engineer - L2
Avaso Technology Solutions —Ulm
Ideal candidate should have 2-3 years’ experience in Windows Desktop support. Should have basic knowledge of Mac operating system, to support Apple pc users.

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L2 ITSM Support Engineer

Matrix42 -
Frankfurt am Main

Direkt bewerben

Details zur Stelle

Vollzeit

Leistungen

Jobticket
Flexible Arbeitszeiten

Qualifikationen

Azure
Informatik
Microsoft SQL Server
Technischer Support
Scripting
Erfahrung in der IT
PowerShell
Active Directory

Vollständige Stellenbeschreibung

Your mission

Support our customers in the ESM environment Network management
Act as first contact for technical support, resolving incidents efficiently
Troubleshoot issues in your solution area, escalating complex cases
Communicate effectively with customers and partners on issue status and resolution
Document solutions and contribute to the knowledge base
Work closely with Cloud, Services, Engineering and other internal teams
Support process improvements
Coordinate or escalate major incidents when needed

Your profile

MUST HAVES

Degree in IT, Computer Science, or related field
Previous experience from working in the technical support
Very good knowledge of IT infrastructure, SQL Server/Databases, Active Directory and Cloud services (like Microsoft Azure)
Experience with cloud troubleshooting and ITSM tools (e.g., Matrix42 solutions)
Familiarity with ITIL principles
Strong problem-solving and communication skills
Business German level, Fluent in English
Able to manage multiple tasks in a dynamic environment
“We love customers!” -mindset
First experience in using AI at work

NICE TO HAVE

Knowledge of network, Internet technologies and their protocols
First Knowledge in scripting such as PowerShell
Experience in ESM support

Why us?

Matrix42 is a leading provider of digital workspace management solutions, specializing in software that streamlines IT operations, enhances security, and optimizes digital experiences for businesses. The company offers innovative tools for managing endpoints, software assets, and service desks, empowering organizations to manage their IT infrastructure and improve productivity efficiently. With a focus on automation and integration, Matrix42 helps companies navigate the complexities of modern IT environments, ensuring smooth operations and a seamless user experience.

As a Technical 2nd Level Support Engineer at Matrix42, you’ll manage technical incidents and ensure timely resolution for our customers and partners. Specializing in a specific solution area, you’ll deliver high-quality support, communicate clearly, and collaborate with internal teams to enhance service experience.

Our Benefits

We could tell you all about the free fruit and drinks in the office, that you will have flexible working hours, 30 days of vacation or that remote work is part of everyday life. But in our eyes, that's not a benefit, it's standard. Here are some of our benefit offers:

Learning & Development Opportunities - Up to 6 additional days off for personal or professional development
One Social Day for you to assist in social settings or attend events that help improve our environment
Bicycle leasing, the contract, and insurance will run through us
The possibility to choose an additional benefit that works for you either a fitness membership, job ticket, retirement plan, or a monetary bonus

And many more... ask us about it!

Your contact person

Send us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the "APPLY NOW" button. If you have any questions, please do not hesitate to contact Diane Djongoue.

We would like to know that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.

We are an equal opportunity employer. We welcome applications from all genders and do not discriminate on the basis of gender, gender identity, age, disability, ethnic origin, religion or belief, or sexual orientation.

About us

Our ambition is to be the European choice in service management!

By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.

Our high performers culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.

We are committed to building an inclusive and diverse workplace, and we welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.

Direkt bewerben

Erweiterte Suche

technical support engineer l2 Jobs

L2 ITSM Support Engineer

Engineering Manager - Packet Processing

Software Support L2 Engineer (human)

IT Desktop support

Videoconferencing Engineer L2 (m/f/d)

Videoconferencing Engineer L2 (m/f/d)

IT DC Infrastructure Engineer (m/f/d)

Test Engineer Eurofighter Flight Control System (all gender)

IT Systems Engineer (all gender)

L2 Maintenance Engineer

Unified Communications & Collaboration Engineer L2 - Cisco (m/f/d)

Field Service Engineer - UPS (Data Center Solutions) m/f/d

Unified Communications & Collaboration Engineer L2 - Cisco (m/f/d)

Engineer, Scientist, Recruiter

Network Security Engineer

Team Leader Network Operational Center

Fusion Scientist, Scenarios and Integrated Modeling

Technical Support Engineer L2

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