20 beste Stellen als customer support agent in berlin – aktuell auf Personalsuche

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter
SKAIZen Group —Berlin
- 2.300 € – 2.500 € pro Monat
- Teilzeit
- Hybrides Arbeiten
- Hochschulreife
Direkt bewerben
French - Italian - English Customer Service Agent (m/f/d) Chat Support
Concentrix —Berlin
- 2.600 € pro Monat
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
Front Office Agent (m/f/d)
Soho House & Co. —Berlin
Direkt bewerben
Senior Customer Support Agent (m/f/d) - befristet als Mutterschutz-/Elternzeitvertretung
7NXT —Berlin-Kreuzberg
- Vollzeit
- Homeoffice
- CRM-Software
- Englisch
- Kommunikationsfähigkeit
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
12 Tage
Customer Support Agent
Cosuno —Berlin
- Vollzeit
- Hybrides Arbeiten
- Kundenberatung
Direkt bewerben
Mobilfunk Inbound Support - Deutsch - Freelancerbasis - EU only - 100% Remote
hey contact heroes GmbH —Berlin
- Homeoffice
- Kundenberatung
Direkt bewerben
4 Tage
Business Operations - Working Student
dive solutions GmbH —Berlin
- 17 € – 19 € pro Stunde
- Teilzeit
- Master
- Wirtschaft
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
2 Tage
Dispatch Agent
FedEx EU —Berlin
- Vollzeit
- Microsoft Office
- Employee Assistance Program
5 Tage
Founder's Associate (CTO Office)
telli —Berlin
- 3.000 € – 5.000 € pro Monat
8 Tage
Customer Support Manager (m/w/d)
Superchat —Berlin
- Weiterbildungsprogramme
Direkt bewerben
German speaking Customer Support Agent for Sunny Greece
Next Job Abroad —Berlin
- PC-Kenntnisse
- Kommunikationsfähigkeit
Direkt bewerben
Customer Care Agent (m/f/d)
Voy —Berlin
- Hybrides Arbeiten
- CRM-Software
- Krankenhaus
- Englisch
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
Direkt bewerben
Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
- Homeoffice
- Englisch
- Zeitmanagement
- Homeoffice-Möglichkeit
Retention Agent (m/w/d) – Kundenbindung & Portfoliobetreuung
Flatpay —Berlin
- Vollzeit
- Vertrieb
- Englisch
Direkt bewerben
Account Executive - Customer Base
Workday —Berlin
- 76.100 € – 114.200 € pro Jahr
- Vollzeit
- Vertrieb
- ERP-Systeme
- Flexible Arbeitszeiten
Email Deliverability Consultant
Braze —Berlin
Direkt bewerben
Call Center Agent (d/m/w)
AUTO1 Group —Berlin
- Online-Bewerbung
- Englisch
9 Tage
German-speaking Customer Support Agent to Online Bank in Malta
Next Job Abroad —Berlin
- Vollzeit
- Microsoft Excel
- Vertrieb
- Microsoft Office
Direkt bewerben
Freelancer (m/w/d) gesucht: Inbound - Home Office in der EU!
hey contact heroes GmbH —Berlin
- Homeoffice
- CRM-Software
- Kundenberatung
Direkt bewerben
Senior Business Travel Consultant - Spanish speaking
Perk —Berlin
- Vollzeit
- Gastgewerbe
- Kundenberatung
- Englisch
- Umzugskostenzuschuss
- Homeoffice-Möglichkeit

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customer support agent jobs near berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

SKAIZen Group
Berlin

Direkt bewerben

Details zur Stelle

Teilzeit
2.300 € – 2.500 € pro Monat

Qualifikationen

Hochschulreife

Vollständige Stellenbeschreibung

The primary objective of the Customer Support Agent position is to aid our customers with any inquiries or issues they may encounter concerning their accounts, while striving to achieve the most favorable resolution for them. This encompasses assisting customers via various communication channels, including phone calls, emails, live chats, and written correspondence.

Primary Responsibilities and Duties:

Listen attentively and comprehend the circumstances and requirements of customers
Answer all customer inquiries through LiveChat, Phone, Email, and Letter
Achieve your individual daily objectives as established by the Customer Relations Manager
Address customers' minor complaints swiftly and effectively, ensuring the resolution is beneficial for both the customer and the company
Respond to inquiries from customers in the application phase, assisting them in progressing with their application promptly and supporting them
Aid customers facing financial difficulties who are unable to fulfill their repayment obligations
Recognize the needs of vulnerable customers
Update customer accounts according to all information received from any mode of communication
Ensure that all interactions with customers are clear and comprehensible, and where necessary, tailored to meet the customer’s needs
Continuously strive to enhance the quality of communication, ensuring customers are treated equitably to achieve favorable outcomes
Operate within the quality assurance standards and perform the standard compliance checks
Comply with the SMCR conduct regulations

Candidate Profile / Competencies / Qualifications and Characteristics:

Approachable, empathetic, and considerate.

Accurate attention to detail.

A team player who can demonstrate initiative.

Ability to manage one's own workload and meet company targets.

Excellent customer service - the capability to provide solutions.

Approachable, empathetic, and considerate.
Accurate attention to detail.
A team player who can demonstrate initiative.
Ability to manage one's own workload and meet company targets.
Excellent customer service - the capability to provide solutions.
Proficient in computer use.
Outstanding administrative and strong organizational skills.
You must conduct yourself with integrity.
The ability to remain calm under pressure.
You must act with due care, skill, and diligence.
You must be open and cooperative with the FCA and other regulatory bodies.
You must give due regard to the interests of customers and treat them fairly.
You must strive to achieve positive customer outcomes specifically concerning;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support.

Job Type: Part-time
Part-time hours: 20-25 per week

Pay: 2.300,00€ - 2.500,00€ per month

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location: Hybrid remote in 10719 Berlin

Direkt bewerben

Erweiterte Suche

customer support agent Jobs in berlin

Customer Support Agent (m/w/d) - Kundendienstmitarbeiter

French - Italian - English Customer Service Agent (m/f/d) Chat Support

Front Office Agent (m/f/d)

Senior Customer Support Agent (m/f/d) - befristet als Mutterschutz-/Elternzeitvertretung

Customer Support Agent

Mobilfunk Inbound Support - Deutsch - Freelancerbasis - EU only - 100% Remote

Business Operations - Working Student

Dispatch Agent

Founder's Associate (CTO Office)

Customer Support Manager (m/w/d)

German speaking Customer Support Agent for Sunny Greece

Customer Care Agent (m/f/d)

Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)

Retention Agent (m/w/d) – Kundenbindung & Portfoliobetreuung

Account Executive - Customer Base

Email Deliverability Consultant

Call Center Agent (d/m/w)

German-speaking Customer Support Agent to Online Bank in Malta

Freelancer (m/w/d) gesucht: Inbound - Home Office in der EU!

Senior Business Travel Consultant - Spanish speaking

Ich möchte aktuelle Job-E-Mails für Stellen als customer support agent in berlin erhalten

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