Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We're looking for a motivated Sales Development Representative (SDR) to join our team.Native German is required to communicate effectively with customers in the DACH region (Germany, Austria, Switzerland). As an SDR at Creatio, you'll play a critical role in fuelling our sales pipeline by identifying and qualifying leads, nurturing prospects, and supporting our go-to-market strategy in the CRM and low-code space.This is a hybrid role, based in Munich.Responsibilities:Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.Requirements:Industry Background: No prior experience required; interest in sales, marketing, or customer service is considered an advantage.Language Skills: Native German (required).Communication Skills: Strong verbal and written communication skills with the ability to engage effectively with new contacts.Outreach & Engagement: Comfortable initiating contact via phone, email, and LinkedIn.Organization & Multitasking: Ability to manage multiple tasks simultaneously while maintaining attention to detail.Customer Orientation: Customer-focused mindset with a strong motivation to achieve results.Team Collaboration: Ability to work effectively in a team environment and openness to feedback.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
- Lead Generation: Identify, engage, and qualify inbound and outbound prospects via email, phone, and LinkedIn outreach.
- Market Research: Stay up-to-date with industry trends and the competitive landscape; identify key segments and ideal customer profiles.
- Collaboration: Work closely with sales and marketing teams to align outreach strategies and ensure smooth handoff of qualified leads.
- CRM Management: Maintain accurate records in the CRM, track engagement metrics, and report on pipeline progress.
- Campaign Execution: Customize messaging for outbound campaigns to build interest and open new conversations.
- Process Optimization: Continuously refine outreach techniques and adopt best practices to improve conversion rates.
- Some experience in customer-facing roles, sales, or internships in B2B environments is a plus.
- Interest in SaaS, CRM, or tech sales is preferred.
- Strong written and verbal communication skills, with confidence engaging senior stakeholders.
- Proficiency in cold outreach via phone, email, and LinkedIn.
- Ability to multitask across leads, accounts, and follow-ups.
- Data-driven mindset with the ability to adapt based on performance insights.
- Understanding of customer pain points and value-based selling techniques.
- Customer-centric and empathetic.
- Self-starter with a strong sense of ownership and persistence.
- Adaptable and eager to learn in a fast-paced environment.
- Collaborative and team-oriented.
- A globally recognized platform — named a Leader in multiple Gartner and Forrester reports.
- Commitment to customer success, with a strong NPS of 36.
- Supportive leadership and an open-door culture.
- A healthy balance of inbound leads and encouragement to grow your outbound pipeline.
- A remote-first hybrid model with regular in-person collaboration.
- A team culture built on care, ownership, and high standards.
- Rich corporate life — from global team events and creative workshops to sports challenges and seasonal parties.
- Comprehensive health benefits through our medical partner.
- Competitive compensation and paid leave for key life events, illness, and more.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
