10 beste Stellen als customer success manager in birkenwerder – aktuell auf Personalsuche

Team Lead Client Success
Zattoo —Berlin
- Management-Erfahrung
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
21 Std.
Partnerships Management DACH - Internship
Cafeyn —Berlin
- Hybrides Arbeiten
- Wirtschaft
- Praktikum
17 Std.
Junior Projektmanager - Vollzeit (m/w/d)
Schulze Marketing —Berlin
- 4.000 € pro Monat
- Vollzeit
- Kundenberatung
- Hochschulreife
- Organisationstalent
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
13 Std.
Sales Associate (m/f/d)
A11 —Berlin
- Vollzeit
- Master
- Bachelor
- Wirtschaft
Direkt bewerben
Growth Associate (m/f/d)
A11 —Berlin
- Vollzeit
- Master
- Bachelor
- Wirtschaft
Direkt bewerben
Kundenbetreuer / Customer Success Manager - Vollzeit (m/w/d)
Schulze Marketing —Berlin
- 4.500 € pro Monat
- Vollzeit
- Marketing
- Kundenberatung
- Hochschulreife
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
13 Std.
Junior Kundenbetreuer / Customer Success Manager - Vollzeit (m/w/d)
Schulze Marketing —Berlin
- 4.000 € pro Monat
- Vollzeit
- Kundenberatung
- Hochschulreife
- Organisationstalent
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
13 Std.
Trainee Kundenbetreuer / Customer Success Manager (Quereinstieg möglich) (m/w/d)
Schulze Marketing —Berlin
- 3.600 € pro Monat
- Vollzeit
- Kundenberatung
- Hochschulreife
- Organisationstalent
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
13 Std.
Projektmanager - Vollzeit (m/w/d)
Schulze Marketing —Berlin
- 4.500 € pro Monat
- Vollzeit
- Marketing
- Kundenberatung
- Hochschulreife
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
13 Std.
Trainee Projektmanager (Quereinstieg möglich) (m/w/d)
Schulze Marketing —Berlin
- 3.600 € pro Monat
- Vollzeit
- Kundenberatung
- Hochschulreife
- Organisationstalent
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Direkt bewerben
13 Std.

Discover related jobs

Based on your search for customer success manager jobs.

Front Desk Associate
Mindspace —Berlin
1–2 years of experience in customer service, sales or a similar hands-on role. Because at Mindspace, people show up, take ownership, support each other, and…
Direkt bewerben
11 Tage
Wheels Logistics Assistant (f/m/x)
Autohero —Ketzin
Initial experience in a workshop or tire service is a plus. Help us develop the best way to buy and sell cars online. Good German or English language skills.
Direkt bewerben

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in birkenwerder erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

customer success manager jobs near birkenwerder

Jobs als Trainee in Berlin

Jobs als Learning Development Associate in Berlin

Jobs als Customer Success Manager in Berlin

Jobs als Sales Associate in Berlin

Jobs als Junior Projektmanager in Berlin

Jobs als Partnership Manager in Berlin

Jobs als Trainee Marketing in Münster

Jobs als Trainee in Saarland

Jobs als Trainee Marketing in Köln

Jobs als Trainee Marketing in Düsseldorf

Jobs als Werkstudent Machine Learning in Frankfurt Am Main

Jobs als Machine Learning No Experience in Berlin

Jobs als Team Assistant in München

Jobs als Engineering Team Leader in München

Jobs als Engineering Team Leader in Osnabrück

Jobs als Engineering Team Leader in Nürnberg

Jobs als Engineering Team Leader in Sulzbach

Jobs als Team Lead Controlling in München

Jobs als Customer Success Manager in Düsseldorf

Jobs als Ki Manager in Hamburg

Team Lead Client Success

Zattoo
Berlin

Direkt bewerben

Details zur Stelle

vor 21 Stunden

Leistungen

Homeoffice-Möglichkeit
Flexible Arbeitszeiten

Qualifikationen

Management-Erfahrung
Certified Scrum Master

Vollständige Stellenbeschreibung

YOUR FUTURE, ON DEMAND

The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want.

Back in 2005, we pioneered Europe’s first TV streaming service. Today, we’re the world’s first certified climate neutral TV streaming provider. Several million users across three countries. Over 230 colleagues of 47 nationalities. We’re the grown-up start-up, helping to shape a better future since day one. That hasn’t changed, even if the world has. We’re friendly, international, inclusive – and our people say we’re reliable and transparent, too. It’s why they trust us and believe in what we do.

THE ROLE & THE TEAM

As Team Lead Client Success, you take on the functional and people leadership of our Client Success team - currently up to eight Client Success Managers (CSMs) who support our B2B customers on the Zattoo TV platform, with a focus on DACH as well as international accounts. You report to the Director Client Success & Operations. This is a people-first role: you make sure your team has consistent processes, room for individual development, and strong collaboration with adjacent teams. You stay close enough to daily operations to spot issues early, and senior enough to resolve them - through coaching, process improvements, or bringing the right stakeholders together. Commercial ownership and contract management sit with Key Account Management; your focus is people management, process excellence, quality oversight, and internal alignment.

WHAT YOU’LL DO

Coach and grow a team of up to eight Client Success Managers, helping them unlock their full potential through honest feedback and personal development
Shape the team's key rituals and create the environment where your team can thrive and collaborate at its best
Drive the evolution of our team processes and make sure they're truly lived day to day
Keep an eye on our full client portfolio and safeguard consistently high service quality with a view for the bigger picture
Be a trusted sparring partner for your team in challenging client situations, bringing experience and calm while Account Management leads the escalation
Represent the CSM team in cross-functional meetings and act as the bridge to teams like Product, Sales, and Finance
Champion key Zattoo HR processes (engagement, feedback, calibration) within your team and be an ambassador for our unique culture
Step in as a hands-on CSM - taking full operational ownership of a client portfolio - in the event of extended team member absences or critical resource shortages

WHAT YOU’LL BRING

5+ years of experience in Customer Success, Account Management, or comparable B2B client-facing roles, including some people management experience, ideally in the SaaS industry
A proven ability to coach, develop, and retain a diverse team
Experience building, documenting, and evolving scalable team processes - without micromanaging
Strong communication skills across all levels: representing your team and translating company strategy
Sound judgment under pressure, especially in quickly assessing and steering client escalations
Enjoyment of cross-functional collaboration with Product, Engineering, Finance, Sales, and the People team
Technical curiosity and willingness to get familiar with the (sometimes technical) aspects of our IPTV/OTT platform
Business fluent English (our company language); German at a professional level is a plus for the DACH client context
Bonus: experience in OTT/IPTV, TV, or streaming services

WHY JOIN US?

At Zattoo, you’re always on firm ground with real freedom to explore. You’ll have the support and opportunity you need to go far, while you’re helping us create a sustainable and entertainment-filled future for all.

WHAT WE OFFER YOU

Reward: strong market competitive salary
Recharge: 30 days vacation plus public holidays
Regulate: trust based flexible working hours and the option for remote work worldwide for up to 8 weeks per year

Plus:

We’re sharing: Free access to the best streaming experience on the market
We're developing: Your own development budget, German classes and Zattoo all-company hack days
**We’re inclusive: ‘**Zattooies’ are a fun, engaged, and diverse team made up of 47 nationalities
We’re healthy: Health checks, mental wellbeing support, team sports and more!
We’re responsible: We are carbon neutral, an active employee Green team, discounted BVG tickets and free bike rentals
We’re sociable: A calendar of events with fireside chats, lunches, in-house bar, BBQ’s, monthly socials, summer party and an annual off-site event

Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer — join us and help build a diverse team dedicated to revolutionising the way you watch TV.

We are committed to ensuring fair, open, and equitable hiring practices and are happy to answer any questions you may have about us or the role throughout the whole process. In line with the EU Pay Transparency Directive, we share the applicable compensation range with you before your first interview.

Direkt bewerben

Erweiterte Suche

customer success manager Jobs in birkenwerder

Team Lead Client Success

Partnerships Management DACH - Internship

Junior Projektmanager - Vollzeit (m/w/d)

Sales Associate (m/f/d)

Growth Associate (m/f/d)

Kundenbetreuer / Customer Success Manager - Vollzeit (m/w/d)

Junior Kundenbetreuer / Customer Success Manager - Vollzeit (m/w/d)

Trainee Kundenbetreuer / Customer Success Manager (Quereinstieg möglich) (m/w/d)

Projektmanager - Vollzeit (m/w/d)

Trainee Projektmanager (Quereinstieg möglich) (m/w/d)

Discover related jobs

Ich möchte aktuelle Job-E-Mails für Stellen als customer success manager in birkenwerder erhalten

Related Searches

Weitere Job-Standorte erkunden

WHAT YOU’LL DO

WHAT YOU’LL BRING

WHAT WE OFFER YOU

Plus:

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt