16 beste Stellen als cloud service manager in stuttgart, bw – aktuell auf Personalsuche

Business Process Consultant – Customer Service ...
The Cloud People —Stuttgart
IT Compliance & Information Security Manager (m/f/d)
Onventis —Stuttgart
- Vollzeit
- Kostenloser Parkplatz
Direkt bewerben
SAP Program Manager(m/w/d) - Germany
Infosys —Stuttgart
- PMP
Senior Platform / DevOps Engineer (m/f/o)
Georg Thieme Verlag KG —Stuttgart
- Vollzeit
- Flexible Arbeitszeiten
Senior Enterprise Architect (Insurance Industry)
TechBiz Global GmbH —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Mit Reiseanteil
Direkt bewerben
IT Support Consultant - Stuttgart, Germany
Infosys —Stuttgart
- Führungserfahrung
- Kommunikationsfähigkeit
11 Std.
Online Marketing Spezialist & Content Creator (m/w/d)
EXAMION GmbH —Fellbach
- Vollzeit
- CRM-Software
- Marketing
- Social Media Management
Direkt bewerben
9 Tage
SAP Basis Administration Consultant (all genders)
Accenture —Stuttgart
- Vollzeit
- DevOps
- Flexible Arbeitszeiten
Werkstudent / Praktikant Projektmanagement (w/m/d)
Axians IT-Infrastructure Services GmbH —Ostfildern
- Teilzeit
- Microsoft Office
- Aufstiegsmöglichkeiten
Direkt bewerben
Microsoft Platform Engineer (w/m/d)
Süddeutsche Krankenversicherung a. G. —Fellbach
- Vollzeit
- Hybrides Arbeiten
- Azure
- DevOps
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
Solution Architect SAP S/4HANA Utilities
teamative —Stuttgart
- Vollzeit
- APIs
- Flexible Arbeitszeiten
Direkt bewerben
Enterprise SAP BTP Architect
teamative —Stuttgart
- Vollzeit
- Personalführung
- Teamleitung
- Führungserfahrung
- Flexible Arbeitszeiten
Direkt bewerben
Staff Software Engineer – Engineering Effectiveness (m/w/d)
Conceptboard Cloud Service GmbH —Stuttgart
- Vollzeit
- Qualitätskontrolle
- Softwareentwicklung
Direkt bewerben
Senior Softwareentwickler Java (w/m/d)
Süddeutsche Krankenversicherung a. G. —Fellbach
- Vollzeit
- Hybrides Arbeiten
- Azure
- Java
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
SAP S/4HANA & BTP Developer
teamative —Stuttgart
- Vollzeit
- Azure
- Englisch
- AWS
- Homeoffice-Möglichkeit
- Flexible Arbeitszeiten
Direkt bewerben
Senior Softwareentwickler Java (w/m/d)
Süddeutsche Krankenversicherung a. G. —Fellbach
- Vollzeit
- Hybrides Arbeiten
- Azure
- Java
- Softwareentwicklung
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben

Related jobs to explore

Based on your search for cloud service manager

Projektmanager R&D (all gender)
ALTEN Consulting Services GmbH —Stuttgart
Hast ein abgeschlossenes Studium in einem MINT-Fach oder eine vergleichbare Qualifikation. Steuerst Gesamt- oder Teilprojekte und moderierst Projektteams sowie…
67.000 € – 71.000 € pro Jahr
Servicemanager (m/w/d) Stuttgart
Anticimex GmbH & Co. KG —Ludwigsburg
Fachliche und disziplinarische Führung und Leitung der Servicemitarbeiter. Qualitative sowie quantitative Kontrolle der Serviceleistung.

Ich möchte aktuelle Job-E-Mails für Stellen als cloud service manager in stuttgart, bw erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

cloud service manager jobs near stuttgart, bw

Jobs als Program Manager in Stuttgart

Jobs als Customer Service Representative in Stuttgart

Jobs als Ingenieur in Fellbach

Jobs als Solution Architekt in Stuttgart

Jobs als IT Support in Stuttgart

Jobs als Projekt Manager in Halle (saale)

Jobs als Performance Marketing Manager in Hamburg

Jobs als Community Manager in Berlin

Jobs als Projekt Manager in Neumarkt In Der Oberpfalz

Jobs als Projekt Manager in Worms

Jobs als Projekt Manager in Steinfurt

Jobs als Embedded Software in Mannheim

Jobs als Software Engineering in Oldenburg

Jobs als Software Engineering in Köln

Jobs als Software Engineering in Osnabrück

Jobs als Software Engineering in Frankfurt Am Main

Jobs als Civil Engineering in Frankfurt Am Main

Jobs als Junior Softwareentwickler in Hessen

Jobs als Softwareentwickler in Ludwigsburg

Jobs als Program Manager in Baden Württemberg

Business Process Consultant – Customer Service ...

The Cloud People
Stuttgart

Jetzt bewerben

Details zur Stelle

Qualifikationen

Certified Scrum Master

Vollständige Stellenbeschreibung

Align business goals, processes, and platform delivery – and keep projects focused on what really matters

The Cloud People is a leading Elite ServiceNow Partner, specializing in delivering innovative and scalable solutions for organizations looking to harness the power of the ServiceNow platform. Our team consists of highly skilled professionals who work collaboratively to transform business operations through automation, integration, and process optimization

About the role

As a Business Process Consultant / Business Analyst (CSM), you ensure that business objectives, operational processes, and the ServiceNow platform remain aligned throughout the project lifecycle. You act as the central bridge between business stakeholders and delivery teams, enabling clear decisions, protecting scope, and guiding projects toward out-of-the-box (OOTB) adoption and a well-defined Minimum Viable Product (MVP).

The role combines structured analysis with active consulting: you lead process discussions, translate business needs into delivery-ready backlogs, and help Product and Process Owners make informed, timely decisions. Your work directly impacts delivery speed, solution quality, and customer satisfaction on the ServiceNow platform.

What you’ll do

Business understanding and process design

Develop a deep understanding of business objectives, scope, and existing (as-is) processes.
Plan and lead structured process and requirement workshops with business and product stakeholders.
Define clear, pragmatic to-be processes that balance business needs with platform capabilities.
Identify gaps, risks, and improvement opportunities early and make them transparent.

Requirements and backlog ownership support

Translate business needs into structured, prioritized user stories with clear acceptance criteria.
Ensure backlogs are coherent, decision-ready, and suitable for Agile delivery.
Coach Product Owners and Process Owners in backlog ownership, prioritization, and decision-making.
Actively challenge over-customization and guide teams toward OOTB and MVP-aligned solutions.

Delivery alignment and project guidance

Serve as the single point of alignment between Business, Product Owner, and Delivery teams.
Work closely with the Project Manager and Solution Architect to ensure shared understanding of scope, priorities, and constraints.
Support delivery teams by clarifying requirements, resolving ambiguities, and maintaining focus.
Prepare and support User Acceptance Testing (UAT), including test scenarios and business validation.
Enable a smooth transition from project delivery into operations.

Value you deliver

Faster, clearer decision-making and reduced scope creep.
High-quality backlogs that enable efficient and predictable Agile delivery.
Business processes that fit both operational reality and ServiceNow platform standards.
Clear ownership, transparency, and shared understanding across all stakeholders.

Your position in the project setup

Central alignment role between Business, Product Owner, and Delivery.
Close collaboration with Project Management and Solution Architecture.
Key success factor for delivery speed, solution quality, and customer satisfaction.

What we’re looking for

Must-haves

Proven experience as a Business Analyst or Business Process Consultant in complex, multi-stakeholder projects.
Strong capability in process analysis, workshop facilitation, and requirements structuring.
Experience translating business needs into user stories and Agile-ready backlogs.
Solid understanding of ServiceNow concepts, especially in Customer Service Management or adjacent areas.
A pragmatic, structured mindset with the confidence to guide decisions and challenge scope where needed.
Excellent communication skills, able to bridge business and delivery perspectives.
Fluency in German and English (spoken and written), with the ability to lead customer communication, steering committees, and delivery discussions in German

Nice to have

Experience in ServiceNow CSM implementations or transformations.
Familiarity with Agile delivery models (Scrum, SAFe) and product-oriented ways of working.
Experience coaching Product Owners or process leads in complex environments.
Background in customer service, case management, or service operations domains.

What you can expect

A role with real influence on solution quality and delivery success.
Close collaboration with senior stakeholders in business and delivery.
A professional, trust-based consulting environment with clear expectations.
Opportunities to grow your consulting profile and platform expertise.
Competitive compensation aligned with experience and responsibility.

Our Culture

Becoming a part of The Cloud People means joining a team where the culture is built around the 4 F’s:

Fun – We foster a social and inclusive work environment.

Fair – Our transparent grading system promotes people based on their skills and knowledge, offering growth through training and certifications.

Focus – We are a pure-play, highly specialized ServiceNow partner, dedicated exclusively to helping customers maximize their investment in the platform with deep expertise and best practices. -

Future – We believe in a modern, flexible, and fuss-free workplace that encourages creativity and minimizes unnecessary reporting.

Department

Delivery

Locations

The Cloud People, Stuttgart (Germany)

Remote status

Hybrid

Contact Marianne Hisdal Group Chief People Officer

Jetzt bewerben

Erweiterte Suche

cloud service manager Jobs in stuttgart, bw

Business Process Consultant – Customer Service ...

IT Compliance & Information Security Manager (m/f/d)

SAP Program Manager(m/w/d) - Germany

Senior Platform / DevOps Engineer (m/f/o)

Senior Enterprise Architect (Insurance Industry)

IT Support Consultant - Stuttgart, Germany

Online Marketing Spezialist & Content Creator (m/w/d)

SAP Basis Administration Consultant (all genders)

Werkstudent / Praktikant Projektmanagement (w/m/d)

Microsoft Platform Engineer (w/m/d)

Solution Architect SAP S/4HANA Utilities

Enterprise SAP BTP Architect

Staff Software Engineer – Engineering Effectiveness (m/w/d)

Senior Softwareentwickler Java (w/m/d)

SAP S/4HANA & BTP Developer

Senior Softwareentwickler Java (w/m/d)

Related jobs to explore

Ich möchte aktuelle Job-E-Mails für Stellen als cloud service manager in stuttgart, bw erhalten

Related Searches

Weitere Job-Standorte erkunden

Align business goals, processes, and platform delivery – and keep projects focused on what really matters

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt