7 beste Stellen als first level support in köln – aktuell auf Personalsuche

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Wir machen B2B-Vertrieb aus Leidenschaft. Dabei arbeiten wir agil in starken, dynamischen Teams. Du übernimmst den 1st-Level-Support und unterstützt teilweise…

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Operations Coordinator

Electronic Arts (EA) -
Köln

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Details zur Stelle

Vollzeit

Qualifikationen

Englisch
Bachelor
Lohnbuchhaltung
Personalwesen
Wirtschaft
Deutsch

Vollständige Stellenbeschreibung

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Join us at Electronic Arts, a global leader in interactive entertainment, where you will help inspire the world to play. As Operations Coordinator for Tracab, you will support our operations in Germany and the Czech Republic, focusing on capturing and digitising real-life football data. You will guide high-volume workforce management for student employees, serving as the first point of contact throughout the employee lifecycle.

Responsibilities:

You will monitor workforce planning and hiring needs, sourcing and screening large numbers of student workers across Germany and the Czech Republic.
You will coordinate onboarding processes, collecting and managing mandatory documentation such as enrollment certificates, and ensure compliance with EA standards and local regulations.
You will support shift planning in partnership with Tracab operations teams, tracking working hours and compensation thresholds for “student workers”, "Minijobbers" in Germany and DPCs in Czechia.
You will create reports and provide operational tracking inputs, collaborating with partners in Talent Acquisition, Operations, People Experience and Payroll to maintain compliance and improve processes.

Required Qualifications:

1+ year of experience in workforce coordination, high-volume recruiting, or HR operations, including shift scheduling and operational tracking.
Experience with managing employment documentation for student workers in Germany; familiarity with Czech regulations is valued.
Professional working proficiency in English and fluency in German; Czech language capabilities are a plus.
Bachelor's degree in Business Administration, Human Resources, Operations Management, or equivalent practical experience.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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first level support Jobs in köln

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