MOIA's Global Operator Enablement Services (GOES) Organization is our delivery backbone, our mission-critical interface to operator customers worldwide. We transform innovative technology into operational success by delivering our turnkey solution that enables safe, scalable, and efficient autonomous mobility services.
As a cross-functional, fast-moving team, we integrate customer launch management, digital platform provisioning, service operations, and customer support to deliver a seamless experience. Acting as the single point of contact for operators, GOES ensures end-to-end excellence.
In short: We bring MOIA's pioneering products to life — reliably, globally, and ready to scale.
Want to learn more about our turnkey solution for autonomous mobility? Have a closer look at our product video here.
As (Senior) Mobility Operations Analyst (all genders), you will be responsible for analyzing operational and service performance across autonomous mobility deployments. You will identify performance gaps, benchmark operations across markets, and drive data‑based recommendations that improve reliability, efficiency, and product outcomes using your deep analytical capability and understanding of the data architecture behind AV operations.
- Competitive salary (including bonus)
- Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
- Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
- Budget and monthly expense allowance for home office setup
- Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
- Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
- Subsidized fitness club membership or bike leasing
- Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
- Mental health support, 1:1 sessions with external professionals and mental unload workshops
- 30 vacation days, sabbatical and unpaid leave option
- Relocation support with service provider (visa, administration, etc.)
- Dog-friendly offices
For student & internship positions, we have an adjusted set of benefits. You can find them here.
We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.
In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.
At MOIA, our teams are typically distributed across locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team's rhythm.
Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team's needs.
If you'd like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA.
At MOIA we're reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward.
We launched our ridepooling service in Hamburg in 2019 and have been part of the city's public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.
With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.
MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable.
We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role.
To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.
