20 beste Stellen als cloud service manager in stuttgart, bw – aktuell auf Personalsuche

Business Process Consultant – Customer Service ...
The Cloud People —Stuttgart
Sales Executive - Strategische Alliance (m/w/d)
Deloitte Consulting GmbH —Stuttgart
- Online-Bewerbung
- Informatik
- Hochschulreife
- Unternehmensentwicklung
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Senior Platform / DevOps Engineer (m/f/o)
Georg Thieme Verlag KG —Stuttgart
- Vollzeit
- Flexible Arbeitszeiten
Senior ServiceNow Architekt (m/w/d)
Deloitte Consulting GmbH —Stuttgart
- Teilzeit
- Hochschulreife
- Mit Reiseanteil
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Account Manager – Microsoft Azure (m/w/d)
Skaylink —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Azure
- Kundenberatung
- Empfehlungsprogramm
Direkt bewerben
Engineering Manager:in – Loyalty // Remote möglich
E. Breuninger GmbH & Co. —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- AWS
- Personalführung
- Teamleitung
- Homeoffice-Möglichkeit
Direkt bewerben
Senior Account Manager / Vertriebsleiter mit Transformationsauftrag Managed Services & KI (m/w/d)
cs communication systems GmbH —Pleidelsheim
- Vollzeit
- CRM-Software
- Unternehmensentwicklung
- Teamleitung
- Weiterbildungsprogramme
Direkt bewerben
AWS Account Manager (m/w/d)
Skaylink —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Unternehmensentwicklung
- AWS
- Machine Learning
- Empfehlungsprogramm
Direkt bewerben
System Engineer (m/w/d) IT Client Services Schwerpunkt SharePoint
Georg Thieme Verlag KG —Stuttgart
- Vollzeit
- SharePoint
- Gleitzeit
- Weiterbildungsprogramme
5 Tage
Senior Software Engineer - Geospatial Backend Cloud
Trimble —Stuttgart
- Vollzeit
- Informatik
- Bachelor
- Flexible Arbeitszeiten
Marketing Manager (w/m/d)
Capgemini —Stuttgart
- Microsoft Powerpoint
- Microsoft Word
- Englisch
- Gleitzeit
- Weiterbildungsprogramme
IT Consultant (m/w/d) Software Testing / Test Automation im Pega Umfeld
puntus GmbH —Möglingen
- Vollzeit
- Hybrides Arbeiten
- Java
- Qualitätskontrolle
- Mit Reiseanteil
- Homeoffice-Möglichkeit
Direkt bewerben
Account Manager für die Region Heidelberg, Mannheim, Karlsruhe (m/w/d)
Vodafone —Stuttgart
- Vollzeit
- Homeoffice
- Kundenberatung
- Homeoffice-Möglichkeit
- Mitarbeiter-Rabatt
4 Tage
Corporate Design & Brand Manager (all genders)
DATAGROUP SE —Pliezhausen
- Microsoft Powerpoint
- Künstliche Intelligenz
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
6 Tage
Senior Enterprise Architect (Insurance Industry)
TechBiz Global GmbH —Stuttgart
- Vollzeit
- Hybrides Arbeiten
- Bachelor
- Mit Reiseanteil
Direkt bewerben
Social Media Manager (all genders)
Almato AG —Stuttgart
- Vollzeit
- Datenanalyse
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme
Direkt bewerben
Infrastructure Automation Engineer (m/w/d)
Georg Thieme Verlag KG —Stuttgart
- Vollzeit
- Azure
- Gleitzeit
- Weiterbildungsprogramme
Senior Consultant SAP AI Development & Gen AI (m/w/d)
Deloitte Consulting GmbH —Stuttgart
- Online-Bewerbung
- Informatik
- Machine Learning
- Mit Reiseanteil
- Weiterbildungsprogramme
- Aufstiegsmöglichkeiten
Account Manager (w/m/d)
Axians Cloud & IT-Automation GmbH —Stuttgart
- Vollzeit
- Unternehmensentwicklung
- Mit Reiseanteil
- Verhandlungsgeschick
- Gleitzeit
- Aufstiegsmöglichkeiten
Direkt bewerben
Microsoft Platform Server- und Domain-Administrator (m/w/d)
Süddeutsche Krankenversicherung a. G. —Fellbach
- Vollzeit
- Hybrides Arbeiten
- Azure
- Erfahrung mit Netzwerken
- Homeoffice-Möglichkeit
- Weiterbildungsprogramme

Ich möchte aktuelle Job-E-Mails für Stellen als cloud service manager in stuttgart, bw erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

cloud service manager jobs near stuttgart, bw

Business Process Consultant – Customer Service ...

The Cloud People
Stuttgart

Jetzt bewerben

Details zur Stelle

Qualifikationen

Certified Scrum Master

Vollständige Stellenbeschreibung

Align business goals, processes, and platform delivery – and keep projects focused on what really matters

The Cloud People is a leading Elite ServiceNow Partner, specializing in delivering innovative and scalable solutions for organizations looking to harness the power of the ServiceNow platform. Our team consists of highly skilled professionals who work collaboratively to transform business operations through automation, integration, and process optimization

About the role

As a Business Process Consultant / Business Analyst (CSM), you ensure that business objectives, operational processes, and the ServiceNow platform remain aligned throughout the project lifecycle. You act as the central bridge between business stakeholders and delivery teams, enabling clear decisions, protecting scope, and guiding projects toward out-of-the-box (OOTB) adoption and a well-defined Minimum Viable Product (MVP).

The role combines structured analysis with active consulting: you lead process discussions, translate business needs into delivery-ready backlogs, and help Product and Process Owners make informed, timely decisions. Your work directly impacts delivery speed, solution quality, and customer satisfaction on the ServiceNow platform.

What you’ll do

Business understanding and process design

Develop a deep understanding of business objectives, scope, and existing (as-is) processes.
Plan and lead structured process and requirement workshops with business and product stakeholders.
Define clear, pragmatic to-be processes that balance business needs with platform capabilities.
Identify gaps, risks, and improvement opportunities early and make them transparent.

Requirements and backlog ownership support

Translate business needs into structured, prioritized user stories with clear acceptance criteria.
Ensure backlogs are coherent, decision-ready, and suitable for Agile delivery.
Coach Product Owners and Process Owners in backlog ownership, prioritization, and decision-making.
Actively challenge over-customization and guide teams toward OOTB and MVP-aligned solutions.

Delivery alignment and project guidance

Serve as the single point of alignment between Business, Product Owner, and Delivery teams.
Work closely with the Project Manager and Solution Architect to ensure shared understanding of scope, priorities, and constraints.
Support delivery teams by clarifying requirements, resolving ambiguities, and maintaining focus.
Prepare and support User Acceptance Testing (UAT), including test scenarios and business validation.
Enable a smooth transition from project delivery into operations.

Value you deliver

Faster, clearer decision-making and reduced scope creep.
High-quality backlogs that enable efficient and predictable Agile delivery.
Business processes that fit both operational reality and ServiceNow platform standards.
Clear ownership, transparency, and shared understanding across all stakeholders.

Your position in the project setup

Central alignment role between Business, Product Owner, and Delivery.
Close collaboration with Project Management and Solution Architecture.
Key success factor for delivery speed, solution quality, and customer satisfaction.

What we’re looking for

Must-haves

Proven experience as a Business Analyst or Business Process Consultant in complex, multi-stakeholder projects.
Strong capability in process analysis, workshop facilitation, and requirements structuring.
Experience translating business needs into user stories and Agile-ready backlogs.
Solid understanding of ServiceNow concepts, especially in Customer Service Management or adjacent areas.
A pragmatic, structured mindset with the confidence to guide decisions and challenge scope where needed.
Excellent communication skills, able to bridge business and delivery perspectives.
Fluency in German and English (spoken and written), with the ability to lead customer communication, steering committees, and delivery discussions in German

Nice to have

Experience in ServiceNow CSM implementations or transformations.
Familiarity with Agile delivery models (Scrum, SAFe) and product-oriented ways of working.
Experience coaching Product Owners or process leads in complex environments.
Background in customer service, case management, or service operations domains.

What you can expect

A role with real influence on solution quality and delivery success.
Close collaboration with senior stakeholders in business and delivery.
A professional, trust-based consulting environment with clear expectations.
Opportunities to grow your consulting profile and platform expertise.
Competitive compensation aligned with experience and responsibility.

Our Culture

Becoming a part of The Cloud People means joining a team where the culture is built around the 4 F’s:

Fun – We foster a social and inclusive work environment.

Fair – Our transparent grading system promotes people based on their skills and knowledge, offering growth through training and certifications.

Focus – We are a pure-play, highly specialized ServiceNow partner, dedicated exclusively to helping customers maximize their investment in the platform with deep expertise and best practices. -

Future – We believe in a modern, flexible, and fuss-free workplace that encourages creativity and minimizes unnecessary reporting.

Department

Delivery

Locations

The Cloud People, Stuttgart (Germany)

Remote status

Hybrid

Contact Marianne Hisdal Group Chief People Officer

Jetzt bewerben

Erweiterte Suche

cloud service manager Jobs in stuttgart, bw

Business Process Consultant – Customer Service ...

Sales Executive - Strategische Alliance (m/w/d)

Senior Platform / DevOps Engineer (m/f/o)

Senior ServiceNow Architekt (m/w/d)

Account Manager – Microsoft Azure (m/w/d)

Engineering Manager:in – Loyalty // Remote möglich

Senior Account Manager / Vertriebsleiter mit Transformationsauftrag Managed Services & KI (m/w/d)

AWS Account Manager (m/w/d)

System Engineer (m/w/d) IT Client Services Schwerpunkt SharePoint

Senior Software Engineer - Geospatial Backend Cloud

Marketing Manager (w/m/d)

IT Consultant (m/w/d) Software Testing / Test Automation im Pega Umfeld

Account Manager für die Region Heidelberg, Mannheim, Karlsruhe (m/w/d)

Corporate Design & Brand Manager (all genders)

Senior Enterprise Architect (Insurance Industry)

Social Media Manager (all genders)

Infrastructure Automation Engineer (m/w/d)

Senior Consultant SAP AI Development & Gen AI (m/w/d)

Account Manager (w/m/d)

Microsoft Platform Server- und Domain-Administrator (m/w/d)

Ich möchte aktuelle Job-E-Mails für Stellen als cloud service manager in stuttgart, bw erhalten

Related Searches

Weitere Job-Standorte erkunden

Align business goals, processes, and platform delivery – and keep projects focused on what really matters

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt