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Coordinate and drive activities in the area of cloud application operations in close collaboration with senior engineers and relevant stakeholders
Ensure the stable and reliable operation of cloud-based applications and services (AWS, Azure, Alibaba Cloud), supporting incident, problem, and change management processes
Take ownership of critical incidents (P1/P2), lead root cause analysis (RCA), and drive sustainable remediation actions
Plan, coordinate, and execute application and platform updates (e.g., releases, middleware, databases, Kubernetes-based deployments), including initial application rollouts
Define, coordinate, and ensure execution of testing activities in the context of releases and changes (integration, regression, and acceptance testing)
Collaborate closely with development and IT teams to ensure testable, stable, and production-ready deployments
Support the refinement and implementation of NIS2-related requirements, particularly in areas such as operational security, monitoring, incident reporting, and risk management
Drive continuous improvement initiatives focused on automation, stability, and performance optimization of applications
Monitor and report on KPIs and SLAs, ensuring transparency and service quality
Align with internal and external stakeholders (DevOps, development, architecture, security, customers) to ensure efficient delivery and operations
Contribute to the continuous improvement of ITIL/ITSM processes and service management workflows

5–8+ years of experience in cloud application operations, DevOps, or IT operations
Proven experience in coordinating complex technical topics or deliveries (without direct people management responsibility)
Strong experience operating cloud-based applications on at least one of the following platforms: AWS, Azure, or Alibaba Cloud
Solid knowledge of Linux-based environments and container technologies (Docker, Kubernetes)
Hands-on experience with incident, problem, and change management in production environments
Experience with application updates, release management, and lifecycle processes
Understanding of testing in an operations context (integration testing, system validation, release verification)
Familiarity with test automation and CI/CD pipelines
Knowledge of security and compliance practices, ideally in the context of NIS2, ISO27001, or similar frameworks
Experience with monitoring, observability, and automation (e.g., Python, Bash, CI/CD).
Structured and solution-oriented working style, with the ability to connect technical and organizational aspects
Strong communication and stakeholder management skills; fluent English required