WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST.
At Hyatt, we're more than just a hotel chain—we're a global family that shares a passion for hospitality. Our 1,400+ exquisite accommodations span across 79 countries, offering not just luxurious experiences but also a diverse, international work environment that inspires and nurtures. As part of our team, you'll craft unforgettable stays and become part of a dynamic culture that thrives on innovation and excellence.
Hyatt Services GmbH, based in Mainz, operates as a Shared Service Center in the areas of accounting, reservations, information technology, revenue management, and sales & marketing for its affiliated hotels.
For further information about the company, we invite you to visit our website: www.hyatt.com.
Become a part of the Hyatt family by joining us as Business Systems Analyst (m/f/d) at Hyatt Services GmbH in Mainz.
What We Offer
- Global accommodation at Hyatt Hotels at employee rates
- Job ticket for public transport in Mainz and Wiesbaden
- Company savings plans
- Electronic time tracking—no loss of overtime!
- Personalized training and career programs
- Modern workplace in the heart of Mainz city center
- International team (colleagues from over 50 nations)
- Complimentary beverages (coffee specialties, tea, and water)
- Additional vacation day for special occasions
- Supplementary company health insurance
The Role
Design, develop and maintain solutions to automate business processes and drive efficiency as part of Financial Systems team.
- Drive efficiency and reliability by automating manual business processes and integrating financial systems with each other and various external systems using information technology techniques, tools and platforms that include but not limited to:
- Alteryx
- Programming languages (SQL, Python, PowerShell)
- Data Reporting and Analysis Platforms
- REST API, systems native API, Web Services
- Design, program, simulate, test, deploy, monitor and maintain business process automation solutions, system interfaces and integrations
- Interact with business process owners to identify new opportunities for automation, understand and develop automation requirements and transform them into effective, stable, scalable and maintainable long-term technology solutions
- Lead cross-departmental efforts to help automate business processes spanning across teams and systems.
- Perform root cause analysis and resolve problems
- Develop and maintain clear, accurate documentation and manuals of automated processes, interfaces and integrations
- Manage overall solutions life cycle using applicable IT technics, best practices and approaches
- Insure smooth transition of automation solutions to ongoing support phase, assist with support activities as needed
- Provide training and guidance to others, if required
Required Skills
- Creative, self-driven technology professional that thrives in financial technology environment cultivating new ideas to optimize, eliminate and automate manual, redundant, inefficient business processes by leveraging information technology to achieve greater operational efficiencies and reduce cost
- Bachelor or college degree in computer science, software development, system automation, finance, business administration or equivalent work experience in IT or finance/accounting automating business processe
- Basic understanding of accounting
- Highly organized with excellent problem-solving and analytical skills
- Strong attention to details with a desire to achieve results
- Able to set and manage priorities, work, learn and discover independently
- Proactive, fair, discreet, reliable, diplomatic and approachable
- Excellent written and communication skills, able to develop close communications and relationships with colleagues throughout the company
- Understands and respects local cultural differences and customs, able to adapt to changing environment
- Knowledge of accounting, financial processes and systems, respective work experience is a plus
- Work experience in business process outsourcing and shared service centre environments is a plus
- English fluency (written and spoken) is mandatory
General Information
- No direct supervisory responsibilities but may act as a lead by providing training and guidance to others
- Provide a courteous and professional service and cooperation at all times
- Attend and contribute to all meetings as required
- Attend training sessions as scheduled to improve skills and knowledge
- Adhere to rules and regulations established in the employee handbook and the office policies concerning fire, hygiene and health and safe
- Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the office and company
- Able to work on weekends and/or on public holidays, when required (example: closing)
You don't Meet All Criteria?
Don't let that stop you! We don't expect you to have a "perfect" profile because what is "perfect," anyway? Even if you don't meet all criteria but are interested in the position, feel free to apply. Your personality and dedication matter most to us. If you bring that, we can teach you the rest.
We Live Inclusion
Our company culture is built on diversity, equal opportunities, and inclusion. We welcome applications from individuals with diverse backgrounds and abilities. All applicants, regardless of any disabilities, will be treated equally in the selection process. We strive to create a work environment that respects and promotes everyone's uniqueness.
Interested?
Then, we look forward to your application!
By submitting your application and accompanying documents, you confirm that you have read the provisions regarding the use of the personal information you provided in accordance with the global privacy policy for employees. This policy is available at https://www.hyatt.com/de-DE/info/employees-privacy-policy-eu-ch.
About Cover Letters
If you wish to create a cover letter, we'd be happy to read it. If not, that's also not a problem. A comprehensive resume is sufficient for us to review your application.
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