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Customer Support Engineer (m/f/d) GT4

TOYOTA GAZOO Racing Europe GmbH
Köln

Jetzt bewerben

Details zur Stelle

Qualifikationen

Maschinenbau
Datenanalyse
Master
Bachelor
Fahrzeugbau

Vollständige Stellenbeschreibung

Don’t just go to work; become part of a unique company within a fast-moving industry. TOYOTA RACING – creating excitement through team spirit and advanced technology!

We are looking for a Customer Support Engineer (m/f/d) for our GT4 cars to oversee the Customer Motorsport projects with daily tasks based out of our Cologne headquarters.

Are you a team player who thrives on responsibility, with strong analytical and negotiating skills? Then you are the right person to take on this challenge. Experience teamwork and be inspired by the passion of our 500-strong workforce for motorsport and automotive projects.

This is an exciting opportunity for an experienced and highly motivated customer support engineer, to join TOYOTA RACING in Cologne and trackside, at international race events.

What we offer:

Exciting projects and a place for technical freedom and innovation to get things moving
Attractive benefits packages e.g. competitive remuneration, social benefits, 30 days annual holiday, car leasing, free on-site gym
A challenging, fulfilling workplace in a multi-national company within a familiar atmosphere - driven by fascination and passion

Your tasks:

Provide on-site technical support at race events and test sessions, assisting our customer teams with race cars operation, including but not limited to: regulation compliance, maintenance procedures, car vitals monitoring, performance analysis and troubleshooting
Work alongside our support team to deliver prompt and effective solutions to customer requests
Build and maintain strong relationships with the sporting authorities, ensuring smooth communication and compliance
Act as a liaison between customer teams and internal engineering departments in Cologne, sharing feedback and addressing technical concerns
Prepare detailed engineering reports from track activities and contribute insights to customer support and engineering teams
Respond to technical inquiries and resolve issues timely and professionally, in line with TGR-E processes
Evaluate and propose relevant technical developments targeting performance / reliability / serviceability / cost reduction
Extensive travel to European and/or international events will be required

The successful candidate will have:

A Bachelor’s or Master’s degree in Mechanical Engineering, Automotive Engineering, or a related discipline
Strong communication skills with the ability to confidently and knowledgeably engage as a customer-facing representative of the company
Hands-on experience with GT racing programs including participation in race and test events
Solid understanding of race car architecture, encompassing both electrical and mechanical systems
Proven track record in data analysis, including proficiency with motorsport data analysis tools such as Magneti Marelli Wintax/ Sysma, Bosch Windarab, Racecon, PiToolbox, or Atlas
Customer-focused mindset with excellent interpersonal skills to foster collaborative relationships
Results-oriented approach, prioritizing customer satisfaction and timely delivery
A flexible approach to working hours and tasks is essential

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Erweiterte Suche

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