At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands-on experience matters, even the CEO pushes trolleys.
About Newrest
Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.
Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.
More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.
Our Germany Operations
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Number of employees: 200
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Main activities: Catering - Production of meals for more than 250 flights per week.
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Key clients: United, EgyptAir, Saudia Airlines, etc.
Your role:
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We are looking for a Unit QHSE Manager Inflight Catering
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You will report to the Unit Manager
Key responsibilities:
Quality and Food Safety Management:
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Food quality and safety are overseen by the QHSE Manager and aim to ensure the quality and safety of food and services. It includes:
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Develop, implement and maintained the Quality and Food Safety management systems in accordance with Newrest standards
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HACCP : conduct HACCP audit, update the Food Safety plan and lead the HACCP team
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Halal Management and certification : update the Halal Safety plan
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Winrest : Participation in the deployment of the Winrest solution, performance analysis…
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Perform traceability exercises, mock recall and other mandatory exercices.
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Participation in updating the preventive maintenance plan and cleaning plan
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Ensure compliance with airline customer specification and regulatory requirements
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Participation in the deployment of the Food Defense and Contingency plan
Health & Safety:
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Implement and monitor occupational health and safety policies and procedures
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Conduct risk assessments and ensure appropriate preventives measures are in place
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Lead investigations of accidents, incidents and near misses
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Promote a strong culture among all employees and contractors
Unit inspection:
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Carry out unit inspections at the frequencies defined by the Newrest Group and assign corrective actions, where necessary (in case of identified non-conformities), to the managers responsible for the different departments.
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Monitor and track the progress of action plans in coordination with the Unit Director and the managers of the various departments
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Conducts a daily walk-through of the unit.
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Unit inspection includes: HACCP, H&S, Environmental, first aid kit, extinguishers, …
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Verification of records :
- Perform a daily random check of the records completed within the unit in order to ensure that operators carry out all mandatory records on a daily basis, particularly those related to CCPs and PRPOs, in accordance with the services scheduled in the production plan.
Equipment and Pest control:
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Verification of subcontractor reports (archiving, report relevance, trend analysis) including Ecolab, Pest, uniform, waste.
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Verification and calibration of thermometers, weights, scales and small equipments
Microbiological Analysis:
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Create and update the control plan for the unit
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Carry out food, surface and hand swabs sampling
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Conduct root cause analysis in the event of microbiological non-conformities and ensure the implementation of action plans and effectiveness
Environmental Management:
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Develop and maintain environmental management programs aimed at reducing waste, energy consumption, and environmental impact
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Ensure compliance with environmental regulations and company sustainability targets
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Monitor environmental performance indicators and implement improvement initiatives
Compliance & Audits:
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Prepare and manage external audits from regulatory authorities, airline customers, and certification bodies
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Maintain all required documentation and records related to QHSE systems
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Answer to customer complaints (Food poisoning, foreign object…) with root cause analysis and achieve satisfactory closure.
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Follow suppliers topics (complaints, self-evaluation, audits) and allergen management system
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Manage non-conformities, corrective actions and continuous improvement initiatives on our internal platform
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Participate to the Food Testing with CSM and carry out daily weight tests during site rounds in the production areas
Training & Awareness:
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Develop and deliver QHSE training programs for staff and management
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Ensure employees are aware of hygiene, safety and environmental procedures
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In collaboration with the HR department, develop training plans and necessary training materials
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Oversee compliance with QHSE procedures within teams, while encouraging employees to adopt a proactive approach to safety and quality
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Create a QHSE Culture within the unit. This involves making QHSE principles an integral part of daily operations and ensuring that all employees are actively engaged in maintaining high standards.
Reporting & Leadership:
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Monitor and report key QHSE performance indicators to top management + Providing support to process owners in analyzing their KPIs
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Lead QHSE meetings and support operational teams in implementing corrective and preventive actions
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Develop and follow the “I CARE” policy at the unit level
Management of Ramp Safety and Security:
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Realise ramp safety audit
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Knife recall simulation: participate in the exercise and conduct root cause analysis based on the results
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Intrusion test: participate and monitor the test
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Evacuation drill: coordinate and participate in the evacuation exercise; evaluate and perform root cause analysis of the results
Any other assignments given occasionally or on a daily basis by immediate superior or the management.
Qualifications
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Minimum college degree, or skills acquired via job experience that are similar
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A similar work experience from food industry – minimum 2 years
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A background in ISO 22000, ISO 9001, ISO 45001, ISO 14001, IFS and HACCP standard would be an advantage
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Experience managing audits and regulatory inspections
Experience-
2-5 years of experience from same role or similar role
Skills-
Good communication and training skills
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Good analytical and problem-solving skills
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Multi-Task ability
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Stress-resistant
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Adaptable to changes
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Knowledge of HACCP
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Good knowledge of MS Office
Competencies-
Ability to work under pressure
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Meet deadlines
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Attention to details
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Good level of English and German
What you should know before applying:
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Out of solidarity with our field teams, remote work is not available
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Versatility is key, even in support functions
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A strong corporate DNA based on commitment, responsibility, and team spirit
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A dynamic, international environment that is constantly evolving
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Double-digit growth since 2020
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€3.4 billion in revenue (2024/2025)
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Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
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In-house ERP system: Winrest
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A Graduate Program that develops young talent
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Management of the entire value chain: from raw material procurement to delivery on the tarmac
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Over 2 million meals served per day
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Group news available here: https://media.newrest.eu/
So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us!
