18 beste Stellen als director of customer service in berlin – aktuell auf Personalsuche

Engineering Manager / Lead Software Development (gn) Microsoft Dynamics 365 | CRM
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Upvest —Berlin
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Thomson Reuters —Berlin
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Aroundhome —Berlin
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Engineering Manager / Lead Software Development (gn) Microsoft Dynamics 365 | CRM

SoftwareONE -
Berlin

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

CRM-Software
Vertrieb
Kundenberatung
Microsoft Dynamics 365
Scrum
Softwareentwicklung
Agile

Vollständige Stellenbeschreibung

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Do you enjoy leading high-performing engineering and consulting teams to build impactful CRM solutions?
Are you passionate about modern platform engineering using Microsoft Dynamics 365 | Sales & Customer Service?
Do you thrive in an agile, international environment where innovation and accountability drive success?

Practical Information:

Location: Belgrad, Serbia or Germany (preferred Leipzig or Berlin area)| Work arrangement: Hybrid | Contract type: Full-time | Reporting to: Director of Software Engineering | Language requirements: Fluent/professional English, written and verbal

As our new Engineering Manager / Lead Software Development, your mission will be to elevate engineering excellence, drive platform maturity, and deliver reliable, high‑impact CRM solutions that support our global Sales organization.

Key responsibilities

Lead, develop and grow a global team of software engineers and technical consultants working on our Dynamics 365 | Sales & Customer Service platform
Drive the strategic evolution of our Dynamics 365 | Sales & Customer Service platform by developing forward‑looking concepts - including the integration of innovations such as AI - to ensure the CRM landscape scales with SoftwareOne’s future growth
Establish and continuously improve software engineering processes and ensure adherence to quality standards
Contribute hands‑on to design, implementation, documentation and testing
Collaborate closely with Product Management, Product Owners and, where needed, external partners to deliver impactful solutions

What we need to see from you

Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments
Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365 | Sales & Customer Service and Power Platform
Experience designing and implementing sales processes using Dynamics 365 | Sales & Customer Service
Familiarity with agile software development practices (SCRUM, Kanban)
Excellent communication skills (English on C-Level), analytical mindset, and a structured, solution-oriented workstyle

What we offer

An internal IT department that breaks the stereotypes
A modern technology environment working with the latest Microsoft technologies
Agile ways of working, including SCRUM and Kanban, supporting collaboration and continuous improvement
International collaboration with global engineering and consulting teams
Opportunity to help shape and improve engineering processes with real impact
A role that enables you to stay hands‑on in design, implementation, documentation, and testing
Close partnership with Product Management and Product Owners, enabling strategic contribution
A highly engaged and efficient team environment
Clear opportunities for learning, growth and expanding scope, creating space for development, progression and growing responsibilities over time
An environment that prioritizes the “best fit” for long‑term success, giving you the room to grow into the role
A company that invests heavily in talent and training, offering continuous learning, upskilling and a supportive culture that encourages taking ownership and building long‑term expertise
and many more...

Job Function

IT & Solutions
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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director of customer service Jobs in berlin

Engineering Manager / Lead Software Development (gn) Microsoft Dynamics 365 | CRM

Senior Data Analyst (m/f/d)

Technical Lead / Engineering Manager (gn) Microsoft Dynamics 365 CE / CRM

Director, Product Management - Vendor Growth (Business Excellence)

Presales Engineer DACH (m/f/d)

Senior Manager, Analytics (AdTech)

Senior Account Executive Germany (f/m/d)

SAP S4 HANA Advisory / Sales (all genders)

Senior Specialist Legal Editor, Practical Law IP/IT

Senior Director Engineering, Quick-Commerce

Senior Product Manager - Matching Platform (all genders)

Director, Business Development - CE

Team Lead Account Executive - German Speaker

Lead Sales Manager (m/w/d)

Conversion Optimization Expert Web/App (f/m/d)

Automation Engineer, Working Student (d/f/m)

Senior Fullstack Engineer (w/m/d)

Director, Data Science - Deep Learning & AI

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