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CLOSED - Cloud Operations Engineer

Serco Plc -
Darmstadt

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Details zur Stelle

Vollzeit

Leistungen

Firmenevents
Kostenfreies oder vergünstigtes Deutschland-Ticket

Qualifikationen

CI/CD
Cloud-Infrastruktur
Azure
Ansible
Git
Bash
OpenStack
AWS
Terraform
Ubuntu
Scripting
GitHub
S3
VMWare
Linux
Jenkins
GitLab
Python
ESXi
Identitätsmanagement
VPN

Vollständige Stellenbeschreibung

The applications for this position are now closed.

Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.

We are looking for a Cloud Operations Engineer who wants to work with real spaceoperations infrastructure, automate systems endtoend and be part of a team that values clean engineering, transparency, and continuous improvement. Most of your work will be within Open Telekom Cloud (OTC).

This is a hands-on role with a good mix of cloud engineering, automation, troubleshooting, documentation - and meaningful interaction with the people who depend on the infrastructure you build.

The closing date for applications is 30 April.

Key Responsibilities

Cloud Infrastructure Operations

You’ll work with the core cloud stack that powers mission-critical systems. Day to day:

Deploy and support infrastructure in Open Telekom Cloud (OTC)
Examples: ECS (EC2), EVS (EBS) volumes, OBS (S3) buckets, project structure
Work with cloud networking: VPCs, subnets, routing, VPN, VPC Peering, Transit VPC (Transit Gateway), Firewalls
Monitor system health through cloud-native monitoring tools like: Cloud Eye (Cloud Watch), LTS (Cloud Watch Logs), Grafana
Investigate and resolve incidents using logs, metrics and traces
Maintain separate Dev/Test/Prod environments and keep them consistent
Keep systems cost-efficient and reliable (we use tagging, cost dashboards, resource reviews)

Automation & Infrastructure-as-Code

You’ll help us automate everything that makes sense:

Write Terraform modules from scratch for networking, compute, IAM, logging, etc.
(e.g. custom VPC module, SG module, ECS provisioning module)
Build Ansible playbooks from scratch for OS baseline, agents, configuration and setups

Keep IaC structured, documented and reusable
Help build CI/CD for infrastructure management and configuration once pipeline integration is introduced

Key Responsibilities Extension

Security & Compliance

We operate in a controlled environment and you’ll help keep it safe:

Apply leastprivilege access, secure defaults and strict SG/FW rules
Manage encryption with KMS, audit logs through CTS (Cloud Trail)
Follow internal guidelines, GDPR requirements and operations standards
Participate in incident response and contribute to postincident improvements

Collaboration, Documentation & Ticketing

Cloud Operations here isn’t only about engineering - it’s also about working with people.

Handle requests and incidents through our ticketing workflow (user questions, infrastructure issues, operational tasks).
Interact directly with customers and internal teams:
explain decisions, clarify requirements, help users understand what’s happening.
Keep tickets welldocumented with meaningful updates: what was done, why it was done, and what comes next.

Create and maintain documentation: runbooks, architectural diagrams, troubleshooting procedures, operational notes.
Propose improvements to processes, tools, and workflows - and help drive their implementation.

Skills

Basic understanding of cloud infrastructure, networking and security concepts
Understanding of hypervisors like KVM/QEMU, Vmware ESXi
Experience with Open Telekom Cloud (OTC) or similar cloud platforms
Ability to write Terraform modules from scratch
Ability to write Ansible playbooks from scratch
Linux knowledge. Pre and post deployment automation activities (Ubuntu, AlmaLinux, SLES, RedHat)
Basic knowledge of OpenStack (projects, networks, volumes, images)
Understanding of routing, VPN basics, firewalling, segmentation
Understanding of monitoring/observability basics (metrics vs logs, dashboards, thresholds, alerts)
Basic scripting skills in Bash or Python (automation helpers, small scripts)
Familiarity with cloud-native monitoring/logging tools:
Cloud Eye, Log Tank Service
Experience with Git (branches, merge requests, versioning)
Basic understanding of CI/CD concepts (e.g., GitLab CI, GitHub Actions, Jenkins)
Intro-level container knowledge: Containerization fundamentals (build, run, logs, networking)
Problem-solving mindset and ability to work independently
English fluency

Nice-to-Have

Exposure to AWS, Azure, Google Cloud or OVH
Hands-on with S3-compatible storage (OBS, MinIO, etc.)
Understanding of monitoring/observability basics (metrics vs logs, dashboards, thresholds, alerts)
Experience with software firewall applications
Cloud certifications (OTC, AWS CCP, Azure AZ900),
Pet-project

Package Description

Relocation allowance (flight to Germany, airport transport, one month paid accommodation).
Hybrid working model for flexibility.
30% discount on the Deutschland ticket for easy travel.
Subsidised Wellpass – access to 12,500+ fitness and wellness options across Germany.
JobRad
Pension and health schemes.
30 days of holiday for balance and exploration.
Corporate benefits – exclusive employee discounts at partner companies.
Extensive annual training and development opportunities.
Company events and employee initiatives focused on sustainability, inclusion, and diversity.

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