13 beste Stellen als cloud devops engineer in frankfurt am main, he – aktuell auf Personalsuche

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Operation and Maintenance Engineer – Cloud Operation Services (m/f/d)

Da Vinci Engineering GmbH -
Frankfurt am Main

Jetzt bewerben

Details zur Stelle

Qualifikationen

Informatik
Master
Bachelor

Vollständige Stellenbeschreibung

Einsatzort: 60308 Frankfurt am Main / Deutschland

Referenznummer: 22366

Start Jobs für Bewerber

We are searching intelligent and innovative employees. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application.

Your tasks:

Deliver customer onboarding and training support, ensuring successful adoption of systems and platforms
Execute operational tasks on cloud-hosted user platforms based on customer requests, ensuring reliability and availability
Continuously perform system monitoring to ensure uninterrupted service availability
Perform independently incident management and troubleshooting, ensuring timely resolution and minimal service disruption
Support problem management and bug fix activities, contributing to sustainable solutions and prevention of recurrence, Support quality enhancement initiatives to improve system performance and customer satisfaction
Coordinate with development teams and L3 support, ensuring efficient escalation handling and resolution of complex issues
Support and track compliance with service agreements (SLAs) and KPIs, Support the design and optimization of Jira Service Management (JSM) portals and ticket workflows to improve service efficiency and user experience
Contribute to the continuous refinement and improvement of operational processes to enhance scalability and robustness
Support the preparation and presentation of operational reports, including KPI tracking, incident analysis, and improvement actions, Support and participate in customer quality meetings, ensuring transparency and alignment on service performance
Perform root cause analysis (RCA) for incidents and recurring issues, supporting the implementation of preventive measures, Support the creation of P1 & P2 major incident reports, including impact assessment and corrective actions

Your profile:

Master’s or Bachelor’s degree in Computer Science, Communication or similar
Minimum 2 years experience in cloud connectivity in automotive or IOT complex architecture
Experiences with electric vehicle architecture, infotainment, connectivity, over the air programming or vehicle diagnostics are an advantage
Experience in operations, maintenance, or IT service management environments, ideally in cloud-based systems
Strong understanding of incident management, problem management, and SLA/KPI
Hands-on experience with AWS cloud platforms and operational support of hosted applications appreciated, other platforms´ knowledge is the plus
Hands-on experience with Jira Service Management (JSM) or comparable ticketing tools
Ability to collaborate effectively with international DevOps teams and L3 support, including managing escalations
Strong analytical skills with experience in root cause analysis and troubleshooting complex systems, Experience in process optimization and continuous improvement
Solid reporting skills with the ability to translate operational data into actionable insights
Fluent in English

You can expect ...

Experience in exciting and international projects
Continuous salary development
Da Vinci Corporate Benefits
On-the-job training and language courses
Appreciation, motivation and commitment

Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees' success. Become a part of us!

Nicht zögern. Gleich bewerben!

Du hast Fragen zu dieser Stelle? Kontaktiere mich.

Frau Atefe Sadjadi

Da Vinci Engineering GmbH

Hauptstätter Straße 149

70178 Stuttgart

+49 711 72240 154

[email protected]

Jetzt bewerben

Erweiterte Suche

cloud devops engineer Jobs in frankfurt am main, he

Operation and Maintenance Engineer – Cloud Operation Services (m/f/d)

Senior Power Platform Engineer (w/m/x) - Schwerpunkt Power Pages

Senior AI Architect - Enterprise AI & Platforms (m/w/d) am Flughafen Frankfurt

Senior Full-Stack Power Platform & Copilot Studio Engineer (w/m/x)

Werkstudent im Bereich PSD - Defence & Intelligence (m/w/d)

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Data Engineering Consultant (w/m/x) - Germany

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Senior Frontend Developer (m/w/d) – Shopify & Digital Commerce

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Power Platform/Copilot (Senior) Technical Consultant (m/w/d)

Team Lead & Architect Analytics Platform (m/f/d)

Senior Software Engineer (m/w/d)

Ich möchte aktuelle Job-E-Mails für Stellen als cloud devops engineer in frankfurt am main, he erhalten

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