About the Company:
Tools for Humanity (TFH) designs and builds technology behind World. World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. The TFH and World tech stacks make this possible: the Orb verifies real, unique people, World ID proves it privately, and World App puts these capabilities, and more, in people’s hands. Together, they add a human layer to an AI-driven internet.
World is already running at a global scale. More than 17 million people across 160 countries have verified with World ID, and more new Orb verifications take place each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.
Founded in 2019, TFH has more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.
TFH and World have been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our collective progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100. Learn more about the newest product launches from our Liftoff event.
The Market Operations team is responsible for driving the successful launch, growth, and ongoing performance of World’s operations in markets around the world. Our work sits at the intersection of strategy and execution, ensuring that World’s unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross-functional teams to optimize our growth strategy, design and improve operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the Market Operations team must combine analytical rigor with adaptability and deep local insight. We are known for our analytical rigor, operational excellence, on-the-ground problem solving, and relentless focus on execution and impact.
We are hiring a Senior Executive Assistant to support the Chief Market Operations Officer and his Steering Group, based in our Munich office. We are looking for someone with sharp judgment, radical ownership, and the initiative to anticipate needs before they arise. The difference between a good candidate and a great one is the mindset: not "I booked the flight" but "I made the trip as impactful as possible."
You will support a leadership team with one of the broadest scopes in the organisation, operating across economics, analytics, growth, and the global operations of the World project. The team is highly international, fast-moving, and intellectually demanding — they think ahead, and they need an EA who does the same. Your support will have a direct and visible impact on the effectiveness of the executives you work with and on the success of the project overall.
You will be based full-time in our Munich office, where you will play an active role in building a strong office community. We are a fast-moving company with operations around the world. Thus, your organisational rigour, proactive communication, and ability to operate in a fast-changing environment will matter every day.
This role works alongside a Chief of Staff who owns strategic projects and analysis — your focus is operational excellence and logistics. It is a role for someone who takes pride in that craft, thrives in a high-intellect environment, and is energised by complexity rather than unsettled by it.
You have proven EA experience at the senior level. You have 7+ years of experience supporting C-suite or VP-level executives, ideally in a technology company or high-growth environment. You hold a university degree in any discipline; an analytical background is a plus.
You take ownership of outcomes, not just tasks. You don't just book the flight — you make the trip effective. You anticipate what is needed, act before being asked, and hold yourself to a high bar without needing to be managed.
You thrive in a fast-moving, volatile environment. Priorities shift constantly and sometimes without notice. You adapt without losing composure, and you find ways to deliver even in stressful situations.
You are meticulous and reliable. Details don't slip through the cracks with you. Whether it's a visa deadline, a calendar conflict, or an expense report, you are the person others can full rely on.
You communicate with clarity and professionalism. You are warm and personable with stakeholders at all levels, and you handle sensitive information with complete discretion. Your written and spoken English is excellent. German or other languages are a plus.
You are tooling-literate and keen to automate. You are proficient with Google Workspace, Notion, Slack, and travel and expense platforms. Familiarity with AI tools or workflow automation (Zapier, Make) is a plus.
You are based in Munich and present in the office. This is a full-time in-office role. The team operates across global time zones and moves fast — you are comfortable with the reality that urgent requests don't only arrive between 9am and 5pm. You are willing to travel occasionally in support of key events.
