Multiple locations Hybrid
At Vip District, we are passionate about creating digital solutions that enhance employee engagement and foster long-lasting relationships between companies and their people. Our mission is to help organizations create better work environments, boost motivation, and retain top talent.
Now proudly part of the Epassi Group – a leading European provider of employee benefits and mobile payments – we are growing stronger as part of an international ecosystem of innovation, well-being, and purpose-driven impact. With almost 1,000 employees across Europe, Epassi has been recognized by the Financial Times as one of the fastest-growing companies in Europe.
About the role
You will manage and grow a portfolio of B2B clients, helping them increase engagement, platform adoption and long-term value.
This role combines relationship management with a strong commercial mindset, focusing on account growth through upselling, cross-selling and client development.
What will you do?
Manage client relationships
Build strong relationships with HR and key stakeholders.
Support clients in achieving their goals through the platform.
Act as a trusted partner for your portfolio.
Grow existing accounts
Identify upselling and cross-selling opportunities.
Lead commercial conversations and negotiations when needed.
Contribute to revenue growth across your accounts.
Improve engagement & retention
Analyse platform usage and client engagement.
Develop initiatives to increase adoption and activity.
Detect churn risks and take proactive action.
Work cross-functionally
Collaborate with Product, Marketing and Customer Success teams.
Align client needs with internal solutions and capabilities.
What are we looking for?
3+ years of experience managing and growing B2B client portfolios.
Strong experience in upselling, cross-selling and account development.
Commercial mindset with excellent communication skills.
Analytical and structured way of working.
Experience using CRM tools.
German bilingual/C2 level and minimum B2 English level.
What We Offer
Permanent contract — stability and long-term perspective.
Attractive salary + performance-based bonus scheme.
Hybrid working model — a flexible mix of office and remote work.
Flexible working hours to support a healthy work-life balance.
Growth opportunities including training programmes and language courses.
International environment with significant growth potential.
A collaborative company culture with a strong focus on wellbeing and success.
Work with great people
Tianran Li
Product Owner
"Epassi is a youngster who is energetic and brings the best to the people. Best things working at Epassi is that we have good benefits. You can always learn something new and implement it in practice."
Aleksandra Wnuk
Backend Developer
"Work environment at Epassi is healthy and not stressful, and you can take part here in many interesting projects."
Marcin Gołubienko
Full Stack Developer
"During my work experience, I’ve got opportunity to touch every aspect of software delivery - not only from coding point of view."
Alexandra Andersson
Customer Service Agent
"The best thing about working at Epassi is colleagues. It is easy to get along with everyone, regardless of age and origin! My team has a good team spirit and we work well together to meet our goals!"
Great Place to Work
Company events
Hybrid and flexible working style
Modern working tools
International environment
Benefit package for wellbeing support
Private health support
