At MOIA, we build technology that enables cities and mobility operators to run mobility services safely, efficiently, and at scale. Our mission is to accelerate the shift toward sustainable, shared autonomous mobility - supported by flexible and scalable payment solutions for both end users and B2B partners.
As a (Senior) Product Manager, you'll be part of the Payment team, responsible for shaping how money flows through MOIA's mobility ecosystem - evolving from a pure ridepooling operator to a technology and Autonomous Mobility (AD) focused Mobility-as-a-Service software provider.
We are a cross-functional team of backend engineers, app developers, quality specialists and an agile coach, working together to build reliable and scalable payment solutions.
Having successfully delivered and operated payment solutions for millions of rides for our Hamburg services, we are now entering the next phase: Expanding our platform to support MOIA's MaaS offering and Autonomous Driving services across multiple international markets and across different B2B/B2G partners. This includes addressing new challenges such as multi-tenant payment architectures, partner integrations, regulatory complexity, and new monetization models.
As a (Senior) Product Manager, you will continue to evolve our payment platform within a B2B / B2B2G context, scaling existing capabilities and adapting them to diverse partner and market requirements. You will treat payments as a product in its own right - balancing user experience, partner needs, and commercial viability.
This is a key moment to join, bringing your expertise and enthusiasm for payment solutions, and contributing to the continued success of innovative urban mobility solutions.
- Build a deep understanding of the challenges and opportunities of multi-tenant payment systems, enabling cities, partners, and operators to run mobility services for their users.
- Own MOIA's payment domain end-to-end, defining and executing a roadmap that turns company strategy into a scalable and competitive payment product for the future of an AD mobility provider.
- Understand and translate the needs of B2B and B2G clients into robust payment solutions by actively engaging with partners - facilitating workshops, aligning on requirements, and guiding them through integrations that enable them to launch and operate MOIA's white-labelled mobility services.
- Make trade-offs between standardisation and partner-specific needs in a multi-tenant environment.
- Prepare and prioritize features as epics and stories for refinement with your team while respecting architectural and technical constraints.
- Collaborate closely with the Technical Lead and Agile Coach to ensure product quality, delivery reliability, and a healthy team dynamic.
- Create clarity and visibility across domain leadership and partner teams (e.g. Booking and Accounting) on goals, trade-offs, risks, and dependencies.
- Own and manage relationships with external payment providers (e.g. Adyen), balancing partner capabilities, costs, risk, and scalability.
- Leverage AI in day-to-day product work to improve processes, decision-making, and product capabilities, and actively contribute to evolving AI practices within the Product Community.
- Represent the Payment team within the Product Community, sharing learnings from building complex, platform-oriented payment systems and contributing to overall product excellence.
- Payment Domain knowledge: You have worked within the payment domain and have a track record of building payment solutions at scale – B2B2C payment setup or payment integrations with (public) clients is a big plus! You don't shy away from building within the constraints of regulations, taxation, invoicing. In short: Your heart is beating for payments – and you share that passion with anyone who'll listen!
- Excellence: You bring solid experience in Product Management and are able to balance business, stakeholder, and user needs effectively. You create shared understanding and ensure that priorities are aligned and understood by relevant stakeholders.
- Visionary: You think big, craft compelling visions for your ideas and understand what makes your products commercially viable. You are excited about bringing business value and can bridge the gap between technical world and business world.
- Pragmatist: You get things done, make sound decisions and resolve issues effectively. You enjoy getting involved and discussing complex technical challenges - and then you trust the team to take it from there to figure out architecture and implementation.
- AI-driven mindset: You actively use modern AI methods in your day-to-day work - from discovery and analysis to decision-making and delivery. You are curious about how AI can improve both internal processes and product capabilities, and you contribute to evolving practical AI usage within the Product Community.
- Excellent Communicator: People enjoy working with you because you communicate well and evoke optimism, even when you're communicating complex information. You are experienced in adjusting your messaging to different stakeholders and inspire people by translating your in-depth domain expertise into clear and straightforward language. Plus, you are not afraid of asking a lot of questions to refine your understanding.
- Fluent communication in English is required; German is a plus.
We welcome applicants from diverse backgrounds — even if you don't meet every requirement. If you're excited about the role and MOIA's mission, we'd love to hear from you!
- Competitive salary (including bonus)
- Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
- Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
- Budget and monthly expense allowance for home office setup
- Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
- Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
- Subsidized fitness club membership or bike leasing
- Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
- Mental health support, 1:1 sessions with external professionals and mental unload workshops
- 30 vacation days, sabbatical and unpaid leave option
- Relocation support with service provider (visa, administration, etc.)
- Dog-friendly offices
For student & internship positions, we have an adjusted set of benefits. You can find them here.
We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.
In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.
At MOIA, our teams are typically distributed across locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team's rhythm.
Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team's needs.
If you'd like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA.
At MOIA we're reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward.
We launched our ridepooling service in Hamburg in 2019 and have been part of the city's public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.
With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.
MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable.
We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role.
To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.
