20 beste Stellen als it manager in witten – aktuell auf Personalsuche

Service Desk Supervisor Germany
United Cinemas International Multiplex GmbH —Bochum
- Vollzeit
- Windows
- Kommunikationsfähigkeit
SAP Produktmanager / Product Owner (w/m/d)
capitalheads —Bochum
- Per E-Mail
- Erfahrung in der IT
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
Associate Manager Customer Projects (m/w/d)
AptarGroup, Inc. —Dortmund
- Kundenberatung
- Englisch
- Microsoft Office
- Employee Assistance Program
- Mitarbeiter-Rabatt
Projektmanager im Bereich Personal (m/w/d)
Knappschaft Kliniken GmbH —Dortmund
- Vollzeit
- Microsoft Powerpoint
- Krankenhaus
- Microsoft Office
- Weiterbildungsprogramme
Project Manager Digital Health (m/w/d)
CompuGroup Medical —Bochum
- Vollzeit
- Englisch
- Mit Reiseanteil
- Künstliche Intelligenz
- Weiterbildungsprogramme
Produktmanager Abrechnung
Opta Data Gruppe —Essen
- Vollzeit
- Produktmanagement
- Weiterbildungsprogramme
- Flexible Arbeitszeiten
(Senior) Operational Process Excellence Manager (m/w/d)
BFS Health Finance GmbH —Dortmund
- Online-Bewerbung
- Hybrides Arbeiten
- Informatik
- Finanzdienstleistungen
- Mitarbeiter-Rabatt
- Weiterbildungsprogramme
PMO Manager - Residential Flexibility Programme (f/m/d)
E.ON SE —Essen
- Teilzeit
- Hybrides Arbeiten
- Kostenloser Parkplatz
Workforce Management Solution Manager (m/w/d)
ALDI Nord —Essen
- Vollzeit
- Projektmanagement
- Betriebswirtschaftslehre
- Kommunikationsfähigkeit
- Mitarbeiter-Rabatt
- Mitgliedschaft im Fitnessstudio
Support Manager (m/w/d)
Babtec Informationssysteme GmbH —Wuppertal
- Oracle
- Englisch
- Datenbanken
Direkt bewerben
Senior Projektmanager*in / Projektleiter*in - Transformation & Unternehmensprojekte
BarmeniaGothaer AG —Wuppertal
- Vollzeit
- Hybrides Arbeiten
- Analysefähigkeit
Direkt bewerben
Manager Supply Chain Planning (m/w/d)
cbs Corporate Business Solutions GmbH —Dortmund
- Vollzeit
- Hybrides Arbeiten
- Englisch
- Analysefähigkeit
- Mit Reiseanteil
- Weiterbildungsprogramme
Direkt bewerben
Personalsachbearbeiter:in im Bereich Human Resources (m/w/d)
Cassini Consulting AG —Dortmund
- Vollzeit
- Hybrides Arbeiten
Projektmanager im Bereich Personal (m/w/d)
Marienhospital Bottrop gGmbH —Dortmund
- Vollzeit
- Microsoft Powerpoint
- Krankenhaus
- Microsoft Office
- Weiterbildungsprogramme
Projektmanager im Bahnbereich (m/w/d)
Hitachi Rail —Essen
- Vollzeit
- Hybrides Arbeiten
- Betriebswirtschaftslehre
- Wirtschaft
- Gleitzeit
- Flexible Arbeitszeiten
Senior Manager (m/f/d) Leadership & Career Development
Vorwerk SE & Co. KG —Wuppertal
- Vollzeit
- Microsoft Powerpoint
- Microsoft Excel
- Englisch
- Kostenloser Parkplatz
HR Manager / Personalreferent Payroll & Administration (m/w/d)
REMONDIS Production Services GmbH —Lünen
- 40.000 € – 55.000 € pro Jahr
- Vollzeit
- Hybrides Arbeiten
- Weiterbildungsprogramme
Direkt bewerben
Business Development Manager Defense (m/w/d)
Atlas Copco Group —Essen
- Militär
- Unternehmensentwicklung
- Mit Reiseanteil
- Kostenloser Parkplatz
- Homeoffice-Möglichkeit
Manager (m/w/d) Data & Analytics Consulting
cbs Corporate Business Solutions GmbH —Dortmund
- Vollzeit
- Hybrides Arbeiten
- Azure
- AWS
- Erfahrung in der IT
- Weiterbildungsprogramme
Direkt bewerben
Senior Demand -& Projektmanager (m/w/d)
Lowell Group —Essen
- Vollzeit
- Employee Assistance Program
- Weiterbildungsprogramme

Ich möchte aktuelle Job-E-Mails für Stellen als it manager in witten erhalten

Wenn Sie sich bei Ihrem Konto anmelden, stimmen Sie den Nutzungsbedingungen, den Richtlinien zur Verwendung von Cookies sowie der Datenschutzerklärung von SimplyHired zu.

Weitere Job-Standorte erkunden

it manager jobs near witten

Jobs als Projekt Manager in Essen

Jobs als Business Development Manager in Essen

Jobs als Projekt Manager in Bochum

Jobs als Produktmanager in Bochum

Jobs als Supply Chain Manager in Dortmund

Jobs als Project Associate in Düsseldorf

Jobs als Project Manager in Düsseldorf

Jobs als Project Associate in Hamburg

Jobs als Working Student Project Management in Stuttgart

Jobs als Sales Manager in Nordrhein Westfalen

Jobs als Content Manager Remote in Home Office

Jobs als Workforce Manager in Duisburg

Jobs als Junior Project Manager in München

Jobs als Workforce Manager in Berlin

Jobs als Leadership Development Program in Hamburg

Jobs als People Development in Berlin

Jobs als Business Development Werkstudent in Stuttgart

Jobs als Leadership Development Program in Erlangen

Jobs als Remote Business Development in Home Office

Jobs als Junior Projektmanager in Berlin

Service Desk Supervisor Germany

United Cinemas International Multiplex GmbH -
Bochum

Jetzt bewerben

Details zur Stelle

Vollzeit

Qualifikationen

ITIL-Zertifizierung
Windows
ServiceNow
Kommunikationsfähigkeit
Active Directory

Vollständige Stellenbeschreibung

Stellenreferenz: 001592

Gehalt: Wettbewerbsfähig

Abteilung: IT

Ort: DE - Support Office Bochum

Bereich: UCI Kinowelt

Stunden pro Woche: 40

Anfangsdatum der zu besetzenden Stelle: 01/07/2026

Stichtag: 05/06/2026

Stellenausschreibung

Join our team as a Service Desk Supervisor and play a key role in shaping an exceptional IT support experience across Germany and Southern Europe. You’ll guide a motivated team, drive service excellence, and make a real impact every day in a dynamic, people‑focused environment. If you’re a proactive leader who loves developing talent and improving service performance, we’d love to meet you.

Location: Germany (Bochum – Hybrid)
Role: Service Desk Supervisor
Employment Type: Full-time
Department: IS – Service Desk
Reports To: Service Desk Manager
Languages: German and English

About the Role

We are looking for a Service Desk Supervisor to join our Southern Europe team and oversee the delivery of a high‑quality, customer‑focused IT Service Desk operation in Germany.

In this role, you will lead, support, and develop a team of Service Desk Technicians, ensuring consistent service excellence, strong incident and request management, and efficient processes aligned with our standards and values.

This is an ideal position for someone with strong technical understanding, excellent communication skills, and a genuine passion for developing people while improving service performance.

Why Join Us?

At UCI, we foster a collaborative, inclusive, and supportive environment where leaders empower their teams to grow.

You will have the opportunity to:

Influence service quality across the region
Lead a motivated team and improve their capability
Work closely with Service Delivery, IS teams, and cross‑functional partners
Contribute to continuous service improvement and documentation
Be part of a dynamic, people‑focused technology culture

What You’ll Be Doing

Team Leadership & People Management

Lead and support the German Service Desk team in day‑to‑day operations.
Ensure high-quality communication, ownership, and customer care across all interactions.
Coach team members, provide feedback, and address performance issues constructively.
Plan and coordinate team training, onboarding, and development activities.
Promote teamwork, collaboration, and a positive work environment.
Be main support for Support office users and point of contact for cinemas.

Service Operations & Technical Oversight

Ensure proper triage, diagnosis, and resolution of incidents and service requests.
Guarantee adherence to Incident Management, Service Request, and Major Incident procedures.
Act as an escalation point for complex or high‑impact issues, including out-of-hours situations when required.
Oversee ticket quality, ensuring all cases include sufficient detail for resolution and review.
Manage relationships with suppliers and third parties for escalations and onsite visits.

Documentation, Processes & Continuous Improvement

Create, maintain, and improve knowledge base articles and service documentation.
Support monitoring of system and service health across the region.
Ensure full compliance with SOX and internal controls.
Maintain and support the ITSM platform (ServiceNow).
Participate in regional and cross-functional projects as required.

Who You Are

You are an empathetic, proactive, and organised leader with a passion for IT service excellence. You bring:

Skills & Experience

Solid understanding of IT systems and troubleshooting.
Technical background with experience in:
- Active Directory / Windows environments
- LAN/WAN fundamentals
- Routine installation/configuration of hardware and software
Familiarity with corporate applications.
Experience with M365 and ServiceNow (desirable; training available).
Ability to prioritise, coordinate, and manage workloads in a fast-paced environment.
Strong communication skills—clear, friendly, and business‑oriented.
Proven ability to resolve problems using data and structured methods.
Strong sense of ownership, accountability, and teamwork.
Experience with ITIL Foundation is a plus.

Our Values (How You Lead)

Passion: Seek continuous improvement and aim to exceed expectations.
Insight: Apply experience and available tools to restore service quickly.
Accountability: Own issues until full resolution and support the team.
Respect: Welcome diverse opinions and approaches.
Trust: Act with integrity, communicate clearly, and build confidence.
Fun: Foster a friendly and enjoyable work environment.

What We Offer

A supportive, diverse, and inclusive workplace
Opportunities to grow your career within IS and Service Delivery
Ongoing training and development
Competitive salary and benefits
A role that allows you to make real impact every day

How to Apply

If you are excited to lead a high-performing team and deliver outstanding IT service, we would love to hear from you.

Take a look around the company

https://cinesa-uci.jobtrain.co.uk/

Jetzt bewerben

Erweiterte Suche

it manager Jobs in witten

Service Desk Supervisor Germany

SAP Produktmanager / Product Owner (w/m/d)

Associate Manager Customer Projects (m/w/d)

Projektmanager im Bereich Personal (m/w/d)

Project Manager Digital Health (m/w/d)

Produktmanager Abrechnung

(Senior) Operational Process Excellence Manager (m/w/d)

PMO Manager - Residential Flexibility Programme (f/m/d)

Workforce Management Solution Manager (m/w/d)

Support Manager (m/w/d)

Senior Projektmanagerin / Projektleiterin - Transformation & Unternehmensprojekte

Manager Supply Chain Planning (m/w/d)

Personalsachbearbeiter:in im Bereich Human Resources (m/w/d)

Projektmanager im Bereich Personal (m/w/d)

Projektmanager im Bahnbereich (m/w/d)

Senior Manager (m/f/d) Leadership & Career Development

HR Manager / Personalreferent Payroll & Administration (m/w/d)

Business Development Manager Defense (m/w/d)

Manager (m/w/d) Data & Analytics Consulting

Senior Demand -& Projektmanager (m/w/d)

Ich möchte aktuelle Job-E-Mails für Stellen als it manager in witten erhalten

Related Searches

Weitere Job-Standorte erkunden

Stellenausschreibung

Tools für Jobsuchende

Arbeitgebertools

Durchsuchen

Bleiben Sie in Kontakt