20 beste Stellen als lead customer engagement team (m/f/d) in kleinmachnow – aktuell auf Personalsuche

German companies and public administrations in this country are ready to accelerate their digital transformation and the use of AI—but they will never compromise on the security of their most sensitive data. This is where Thales in Germany, in partnership with Google Cloud and our new company currently being established, comes into play. With a new, 100% German business unit, we are providing a concrete response to the strict requirements of the BSI. What we are creating is a locally and fully autonomously operated “Trusted Cloud”. It provides access to the broadest service portfolio on the market, while everything remains strictly under European jurisdiction. By combining German and French standards such as SecNumCloud, C5 and C3-A, we offer our customers unequaled resilience and business continuity. This is a turning point for our industry and a decisive step towards a strong, sovereign digital Europe.

Your mission as Field CTO:

Your Role: Bridging Customer Success and Technical Authority
The Field CTO is the lead technical voice in Germany, embodying both the Customer Engineering Manager and Technical Design Authority roles. You will be critical in translating strategic customer requirements into secure, high-assurance cloud solutions, bridging the gap between customer needs and Trusted Cloud capabilities.

Technical Design Authority:
- Serve as the primary technical design authority for the German market, overseeing the pre-sales phase and ensuring technical responses to customer RFPs are robust and compliant.
- Drive high-level technical designs for large and strategic accounts, ensuring alignment with the highest security standards (SecNumCloud and BSI C5/C3A).
Customer Engineering Leadership:
- Act as the lead for all customer-facing technical engagements (a hands-on, field role) with a direct impact on overall customer experience.
- Manage and lead the team of 5-10 Customer Engineers at target, driving technical pre-sales strategy and execution
Customer Journey Leadership:
- Act as the lead for the customer journey onboarding, billing and support tooling
- Manage a team of SRE Engineers in charge of billing operations and FinOps
Strategic Reporting: Directly report to the German Country Manager

We are looking forward to:

Technical leadership: 10+ years of senior-level experience in driving technical strategy and design for large enterprise accounts.
Cloud expertise: Senior, hands-on experience designing and implementing solutions using Google Cloud Platform (GCP) services (IaaS, PaaS, AI).
Technical Account Management: experience driving cloud deals for large accounts and to oversee contract execution in the run phase
Security & compliance: Deep understanding of the high-assurance cloud landscape and security standards (e.g., ANSSI SecNumCloud and/or BSI C5/C3A, NIS).
Customer engagement: Proven pre-sales experience in a Customer Engineering or equivalent client-facing technical role.
Experience managing technical teams (e.g., Customer Engineers).

The Group invests more than €4,5 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies.

In 2025, the Group generated sales of €22.1 billion.

For our more than 85,000 employees in 65 countries we open up visionary perspectives, realise individual career paths and enable creative freedom. This is achieved with courage, versatility and the firm intention to make the demanding challenges of our time safer and more inclusive. With our sustainable value-focused management we support diversity actively.

Say HI* – Your journey to us

At times of change our international teams are ready to meet the complexity of today with the industry-leading technologies of tomorrow. Will you be part of it? Your Talent Acquisition contact Andre Fuhrmann is looking forward to your online application.

Andre Fuhrmann – Talent Acquisition Partner

+49 7156 / 302-22002

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